NHTSA Data Explorer
Mercedes-Benz
Data refreshed September 6, 2026
Complaints
24,414
Active records
Recalls
592
Active records
TSBs
4,121
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
35
Injuries
1,179
Crashes
1,103
Fires
731
Top reported issues — Mercedes-Benz
Click a category to expand its values.
Condition issue
Operating state
Reporting mechanism
Safety restraint issue
Fluid issue
Smell
Engine behavior
Braking behavior
Performance issue
Thermal issue
Driver assistance issue
Noise
Transmission/drivetrain behavior
Steering behavior
Starting behavior
Electrical issue
Safety restraint behavior
Access/entry issue
Lighting behavior
Recent change
Vibration/harshness
Ride/handling behavior
Powering on/off behavior
Infotainment behavior
HVAC behavior
Wiper/washer behavior
Electrified system issue
Communication/network issue
Charging behavior
Most-reported Mercedes-Benz models
Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.
Browse all Mercedes-Benz models
All Mercedes-Benz models with NHTSA records, listed alphabetically.
Recent filings
The 10 most recent filings for each type.
2025 MERCEDES-BENZ GLB 250
Filed Sep 3, 2026
On June 5 2026, my wife drove the vehicle into the garage. While she was exiting the vehicle with the driver's door open, the vehicle unexpectedly continued moving backward. My wife had to move out of the vehicle's path to avoid being struck or potentially crushed. The vehicle continued moving with the driver's door open, and the open door ultimately became lodged against a structural portion of the garage-door opening. Fortunately, my wife escaped physical injury. The vehicle and driver's-door…
2025 MERCEDES-BENZ GLC 300 4MATIC
Filed Sep 3, 2026
The liftgate on this car is faulty. There are hundreds of reports online that I found when it happened to me, which has been several times now. The liftgate has a sensor that is activated by your foot, but when you are inside the hatch it will trigger and close on you. There is no sensor to stop it from falling and it traps you inside and has hit me on the head, bruised my shoulders and back and I have fallen from being hit by it. I have reported it to Mercedes several times and asked them to…
2023 MERCEDES-BENZ EQE 350+
Filed Sep 3, 2026
The roof of the vehicle is rusting just behind the rear sunroof. The vehicle has never been in an accident or damaged. The manufacturer has not pained a significant portion of the roof.
2016 MERCEDES-BENZ SPRINTER 3500
Filed Sep 3, 2026
1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine/internal engine components and fuel injection system failed. was stated in video that fuel injector looked fine. cylinder #2, including a burnt valve and damage to the top of the piston. The Mercedes-Benz dealership also stated that it was highly likely that the cylinder #2 potentially by becoming stuck wide open or developing a severely abnormal spray pattern. The failed engine…
2015 MERCEDES-BENZ C200
Filed Sep 2, 2026
I am reporting a potential safety defect involving the locking/key-detection system in my 2015 Mercedes-Benz C300. On [XXX], at approximately [XXX] p.m. in Coral Ridge, Fort Lauderdale, I secured my young son in his car seat. My purse, containing the key fob, and my phone were on the front passenger seat. I closed the door and walked around to the driver's side. The vehicle had locked all doors by itself. I did not press the lock button or intentionally lock the vehicle. There were no warning…
2012 MERCEDES-BENZ SLK350
Filed Sep 2, 2026
While driving on the highway the roof polycarbonate top started to buffet at speed prompting a rapid deceleration of the car for fear of the roof flying off. The car has been evaluated at the Mercedes dealer which stated that the roof was delaminating. I am now unable to drive to convertible with the top up for fear of a mechanical failure placing other motorists at risk of flying debris.
2019 MERCEDES-BENZ GLS 450
Filed Sep 2, 2026
The contact owns a 2019 Mercedes-Benz GLS450 4Matic. The contact stated that vehicle was taken to the dealer for routine service, and it was discovered that the U-joint on front driveshaft was fractured and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 26V216000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 56,000.
2025 MERCEDES-BENZ GLC 350 E 4MATIC
Filed Sep 2, 2026
My 2025 Mercedes-Benz GLC 350e displayed a “48V battery malfunction” warning on or about July 1, 2026, while the vehicle was less than one year old. The vehicle was taken to an authorized Mercedes-Benz dealership and remained there until approximately July 20. Mercedes-Benz USA became involved, and the dealership ultimately stated that the malfunction had been corrected through a software update. The 48V battery was not replaced. I have not received documentation clearly identifying the…
2010 MERCEDES-BENZ S550
Filed Sep 2, 2026
Fuel smell in vehicle. Upon investigation found fuel pump flange cracked and leaking fuel. Leaking fuel is a fire hazard. No warning lamps illuminated.
2024 MERCEDES-BENZ GLE 350 4MATIC
Filed Sep 1, 2026
The vehicle was delivered to the dealer on XXX at 33,360 miles with an illuminated check engine light. The dealer diagnosed intake camshaft timing faults and found pieces of the central valve screen in the engine oil filter. The camshaft bearing housing was replaced and the repair was declared complete on XXX but the check engine light returned the next day. After extended diagnosis involving Mercedes-Benz Engineering and a Field Service Engineer, the dealer removed the cylinder head on XXX…