NHTSA Data Explorer
Mercedes-Benz
Data refreshed July 24, 2026
Complaints
24,253
Active records
Recalls
591
Active records
TSBs
4,121
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
35
Injuries
1,168
Crashes
1,098
Fires
727
Top reported issues — Mercedes-Benz
Click a category to expand its values.
Condition issue
Operating state
Reporting mechanism
Safety restraint issue
Fluid issue
Smell
Engine behavior
Braking behavior
Performance issue
Thermal issue
Driver assistance issue
Noise
Transmission/drivetrain behavior
Steering behavior
Starting behavior
Electrical issue
Safety restraint behavior
Access/entry issue
Lighting behavior
Recent change
Vibration/harshness
Ride/handling behavior
Powering on/off behavior
Infotainment behavior
HVAC behavior
Wiper/washer behavior
Electrified system issue
Communication/network issue
Charging behavior
Most-reported Mercedes-Benz models
Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.
Browse all Mercedes-Benz models
All Mercedes-Benz models with NHTSA records, listed alphabetically.
Recent filings
The 10 most recent filings for each type.
2019 MERCEDES-BENZ CLS 450
Filed Jul 21, 2026
My vehicle steering wheel completely disengaged/malfunctioned when driving home. The steering wheel continuously rotates however there is no shifting of wheels. This is hazardous as I had to brake the car and call roadside assistance. It is currently at the Mercedes dealership and will be inspected tomorrow. The car displayed the following error after the steering malfunctioned: ESP® is malfunctioning Other driving systems and driving safety systems may also malfunction. The brake system…
2014 MERCEDES-BENZ E350
Filed Jul 21, 2026
Rear subframe rotted / corroded. Rear brake lines rotted and rear springs broken from corrosion . Mercedes refuses to address the issues under warranty except the subframe issue . Almost crashed on i-84 with child in vehicle due to rear control arm being rotted from subframe .
2022 MERCEDES-BENZ SPRINTER 2500
Filed Jul 21, 2026
Front crash with no airbag deployment and no emergency braking. Currently at The Metal Shop in Warm Springs Va. Told by insurance it is totaled. Sustained mild concussion from head trauma. Head hit steering wheel. I notice many Sprinters for sale for parts after similar front end collisions. No warning lights.
2014 MERCEDES-BENZ E350
Filed Jul 21, 2026
While braking from highway speeds or any other speed, the vehicle becomes unstable and pulls to the left, making it difficult to maintain control. During hard braking, the vehicle does not track straight and requires steering correction to remain in its lane, creating a significant safety hazard. To diagnose the problem, the vehicle was inspected by an independent mechanic. An alignment was performed, and the suspension and braking systems were inspected. The mechanic determined that the rear…
2025 MERCEDES-BENZ GLC 300
Filed Jul 21, 2026
My vehicle's infotainment system both center console and dashbboard went completely black 2 weeks after I purchased the car in August of 2025. The vehicle was in the shop for a week and a half, and they finally fixed the issue. The vehicle at the time was bought used with about 2,200 miles on it at time of purchase. Now in July of 2026, exactly one year from the day i bought the car, with only 9,500 miles on it, we are having the same issue again with both the dashboard and center console going…
2019 MERCEDES-BENZ A 220
Filed Jul 20, 2026
I was driving home from work down the hwy, when the sun visor shade fell down and hit me in the head and covered my face, temporarily blinding me, like a blanket was pulled over my face. It's very difficult to see the road or other drivers when you are blinded at 70mph! Car only had 15,500 miles on it...
2023 MERCEDES-BENZ EQB 300 4MATIC
Filed Jul 19, 2026
There is a recall associated with this model that causes catastrophic stoppage without any ability to drive. My vehicle VIN does not have a recall according to your site. Despite this, my vehicle catastrophically stopped multiple times. It was repaired at least three times and still stopped in the middle of the highway. My partner and I were stopped on I-85S with no ability to move, honk, put on hazards. Cars zoomed past at full speed. I called 911 as we braced for impact. We are lucky to be…
2024 MERCEDES-BENZ C 300
Filed Jul 19, 2026
DRIVING A 2024 MERCEDES C300 ON THE FLORIDA TURNPIKE IN THE LEFT LANE AT 70 MPH THE ENGINE SUDDENLY SLOWED DOWN. WHILE THE VEHICLE SLOWED IN HEAVY TRAFFIC I WAS ABLE TO MERGE TO THE OUTSIDE LANE WHERE IT STOPPED. I CALLED MERCEDES EMERGENCY WHO SUGGESTED WAITING A WHILE AND TRY STARTING THE VEHICLE . AFTER A FEW MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE IT TO THE DEALER. THE DEALERS COMPUTER ACKNOWLEDGED THE STOPPAGE AND AFTER THREE WEEKS AND 500 MILES DRIVEN BY THE DEALER WAS NOT…
2024 MERCEDES-BENZ GLC 300 4MATIC
Filed Jul 18, 2026
The vehicle presented multiple warnings/errors before shutting down on the street in traffic on June 23, 2026. Warnings such as Collision Detected, Blind Spot Assist and Exit Warning Inoperative, PRE-SAFE Inoperative, System Failure Detected, Service Required Do Not Shift Gear, along with various lights on the dashboard which includes the Check Engine Light. The vehicle was towed to local Mercedes Benz dealership which reported the issue was with a drive train module that required a software…
2015 MERCEDES-BENZ C220
Filed Jul 18, 2026
The sunroof panel being cracked on this car is a well known and documented issue. There have been several recalls for it just not on my specific model. Yet I’m just like them, stuck with a broken in half sunroof panel that let water seep in and ruin my sunroof twice now, and the only fix is to pay $4500. This is insanely high for the small panel I’m talking about.