Mercedes-Benz R320

The contact owns a 2007 Mercedes-Benz R320. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the vehicle needed a diagnostic test prior to the recall repair. The contact declined to pay for the diagnostic test and advised the dealer to complete the recall repair. The dealer declined to honor the recall repair. The contact later discovered that the dealer…

The contact owns a 2007 Mercedes-Benz R320. The contact stated the vehicle failed to start in very cold weather. The contact stated that after changing the battery several times, the failure continued to occur. Additionally, while operating the vehicle, the front and rear exterior lights failed to illuminate as needed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was…

The contact owns a 2008 Mercedes-Benz R320. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

PANORAMA SUNROOF EXPLODED WHILE PARKED IN OUR GARAGE.

TAKATA RECALL / NHTSA RECALL # 16V-081 - MERCEDES SENT A LETTER ABOUT THIS RECALL BACK IN MAY OF 2016 AND THEY STILL DO NOT HAVE A SOLUTION OR TIMEFRAME FOR WHEN THEY ARE GOING TO REPLACE OUR AIRBAG. NOW THAT TAKATA HAS FILLED FOR CHAPTER 11 BANKRUPTCY I AM CONCERNED THAT THEY EVER WILL AND GIVEN THE NATURE OF THIS RECALL ALONG WITH THE AGE OF OUR VEHICLE THIS IS VERY TROUBLING. MERCEDES NEEDS TO MAKE REPLACING THESE AIRBAGS A PRIORITY

SUNROOF EXPLODED WHILE PARKED IN GARAGE.

TRANSMISSION MODEL 722.9 FAILURE WHILE DRIVING. CREATES AN EXTREMELY DANGEROUS SITUATION THAT COULD LEAD TO FATAL ACCIDENTS. TRANSMISSION COMPLETELY DISENGAGES BRINGING CAR TO STAND STILL, OR IT DOWNSHIFTS WITHOUT ANY WARNINGS AT HIGH SPEED. FEELS LIKE THE ENTIRE TRANSMISSION IS DROPPING OFF THE CAR. MY CAR HAD ONLY 45K MILES ON IT WHEN IT FIRST EXHIBITED THIS PROBLEM. NOW IT COST MORE THAN RETAIL VALUE OF THE CAR TO REPLACE THIS TRANSMISSION.

I TOOK MY CAR TO THE MERCEDES-BENZ DEALER IN WILSONVILLE OREGON, THE SERVICE MANAGER TOLD ME THAT THE R320 CDI IS THE WORST CAR MERCEDES-BENZ EVER BUILT, AND THEY KEPT CHARGING FOR REPAIRS EACH TIME WITH A NEW PROBLEM. I WAS ALSO TOLD THE BRAKE LAMP IN THE REAR NEEDS A SOFTWARE UPDATE OTHER WISE MY LIGHTS WILL NOT FUNCTION PROPERLY. DO YOU THINK IT IS A SAFETY ISSUE, IF MY TAIL LAMP AND MY BRAKE LAMP WILL NOT WORK UNTIL I UPDATE THE SOFTWARE FOR 150 DOLLARS?

I THANKFULLY TOOK MY CAR TO HAVE REGULAR MAINTENANCE (SERVICE B) COMPLETED AND UNFORTUNATELY DURING THAT INSPECTION, THEY FOUND THAT THE RUBBER CYLINDER ON THE HARMONIC BALANCER WAS HANGING OUT. THEY AND I LOOKED TO SEE IF THERE WAS A RECALL (SURLY, THIS WOULD WARRANT A RECALL). THE CAR IS WELL MAINTAINED AND ONLY 44,856 MILES ON IT. FAULTY PART? CAN'T FIND ANY ANSWERS... I HAD TO PAY $900 TO HAVE IT REPAIRED AS DRIVING THE VEHICLE IN THAT CONDITION WITH MY BABY INSIDE IS BEYOND…

WITHOUT WARNING THERE WAS FAILURE OF REAR PASSENGER AND DRIVER SIDE AIR SPRING. *TR