NHTSA Data Explorer
Mercedes-Benz Sprinter 2500
Data refreshed October 26, 2026
Select a model year to filter results to that year of the Mercedes-Benz Sprinter 2500.
Complaints
453
Active records
Recalls
105
Active records
TSBs
473
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
7
Crashes
18
Fires
13
Top reported issues — Mercedes-Benz Sprinter 2500
Click a category to expand its values.
Condition issue
Operating state
Driver assistance issue
Performance issue
Reporting mechanism
Braking behavior
Transmission/drivetrain behavior
Fluid issue
Safety restraint issue
Engine behavior
Thermal issue
Noise
Steering behavior
Vibration/harshness
Electrical issue
Access/entry issue
Lighting behavior
Ride/handling behavior
Smell
Starting behavior
Infotainment behavior
Recent change
Wiper/washer behavior
Safety restraint behavior
Communication/network issue
HVAC behavior
Powering on/off behavior
Charging behavior
Recent filings
The 10 most recent filings for each type.
2025 MERCEDES-BENZ SPRINTER 2500
Filed Oct 14, 2026
I rented this car from Enterprise, as I was driving on the highway other cars was pointing up the bair conditioner plastic compartment was flapping extremly hard back and forth to the poit it was almost coming off and coud of flew into some one elses winshield causing seruious harm. enterprise is saying i must of hits a bridge or tree absoulutly not. upon pulling ovr nd inspecting the air conditioner cover the bolts to hol the can cover on ws not there and the adhesive had failed to hold the…
2025 MERCEDES-BENZ SPRINTER 2500
Filed Oct 13, 2026
My 2025 Mercedes-Benz Sprinter 2500 Cargo AWD High Roof has had a creaking noise from the steering column since new (now ~12,000 miles). Symptoms • Creak starts after driving over bumpy roads, then stays constant on smooth and bumpy pavement • Continues after parking — I can reproduce it by pushing on the steering wheel • Happens cold and fully warmed up • Sounds like it’s coming from the steering column under the dash, near the firewall What’s been tried • Dealer #1: replaced the brake…
2023 MERCEDES-BENZ SPRINTER 2500
Filed Oct 11, 2026
The High-Pressure Fuel Pump (HPFP) and corresponding fuel delivery pressure regulator/sensors have suffered an internal mechanical failure. The system intermittently fails to maintain commanded rail pressure, leading to critical engine cylinder misfires (P0302, P0304) and severe long-term fuel adaptation breaches (P00C600, P008992, P017184, P218862). This defect is physically causing raw gasoline to leak into the combustion chambers, oil crankcase, and exhaust tract. The vehicle and all…
2023 MERCEDES-BENZ SPRINTER 2500
Filed Oct 8, 2026
The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got cut deeply causing a short with thermal issues spreading to other components, the wiring harness melted together and caused so much heat in the engine bay that other components touching the thick wiring also have visible melt spots, if it wasn't caught because we got a shock from…
2022 MERCEDES-BENZ SPRINTER 2500
Filed Sep 1, 2026
The vehicle was involved in a collision on January 26, 2023. I am not claiming that the computer malfunction caused that collision. After the collision, while I continued operating the vehicle, problems developed with the vehicle’s computer, electronic control system, and instrument cluster. The instrument display could become dark or unavailable, and a CHECK ENGINE warning was present. This prevented reliable access to important information such as vehicle speed, warnings, and operating…
2016 MERCEDES-BENZ SPRINTER 2500
Filed Aug 14, 2026
The door latch and or roller failed which prevents the door from closing properly. Since the door does not close all the way, there is the risk that it opens while driving. This is a recurring issue I have on this vehicle and triggered a lemon-law buyback.
2020 MERCEDES-BENZ SPRINTER 2500
Filed Aug 12, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The Adaptive Cruise Control turns off and then won't reset while driving. When the Adaptive Cruise Control turns off and then won't reset while driving. How was your safety or the safety of others put at risk? This causes the vehicle to immediately loose power. When traveling at highway speeds and vehicles are getting ready to pass us, then the cruise stops, we have been nearly rear ended…
2018 MERCEDES-BENZ SPRINTER 2500
Filed Aug 6, 2026
SAFETY DEFECT REPORT & RECALL NON-COMPLIANCE: 2018 Mercedes-Benz Sprinter 2500 (VIN: [XXX]) This complaint involves an uncorrected emissions system defect that causes a sudden, dangerous engine shutdown and low-speed countdown limp mode on live roadways, combined with manufacturer recall non-compliance by Mercedes-Benz USA and its authorized franchise dealer, Euro Motorcars Bethesda. The vehicle was brought to an authorized dealership under a mandatory manufacturer recall (Recall Campaign…
2022 MERCEDES-BENZ SPRINTER 2500
Filed Jul 21, 2026
Front crash with no airbag deployment and no emergency braking. Currently at The Metal Shop in Warm Springs Va. Told by insurance it is totaled. Sustained mild concussion from head trauma. Head hit steering wheel. I notice many Sprinters for sale for parts after similar front end collisions. No warning lights.
2022 MERCEDES-BENZ SPRINTER 2500
Filed Jul 14, 2026
Frequently, when I started the car, the instrument cluster's monochrome display will stay blank/black or display completely corrupted garbage - unreadable bit and pieces. I wasn't able to read essential info like level of drive gear and fuel level etc. Often when this happens, the physical speedometer pointers won't settle on accurate current speed level, but keep cycling: from 0 spin to some value and then reset back to 0 and spin to some value ... This makes driving risky as I am not able to…