NHTSA Data Explorer

Mercedes-Benz Sprinter 2500

Data refreshed October 26, 2026

Select a model year to filter results to that year of the Mercedes-Benz Sprinter 2500.

Complaints

453

Active records

Recalls

105

Active records

TSBs

473

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

7

Crashes

18

Fires

13

Top reported issues — Mercedes-Benz Sprinter 2500

Click a category to expand its values.

Condition issue

153

Operating state

112

Driver assistance issue

102

Performance issue

69

Reporting mechanism

62

Braking behavior

54

Transmission/drivetrain behavior

42

Fluid issue

38

Safety restraint issue

35

Engine behavior

27

Thermal issue

26

Noise

18

Steering behavior

18

Vibration/harshness

16

Electrical issue

15

Access/entry issue

11

Lighting behavior

10

Ride/handling behavior

10

Smell

9

Starting behavior

7

Infotainment behavior

6

Recent change

5

Wiper/washer behavior

5

Safety restraint behavior

3

Communication/network issue

2

HVAC behavior

2

Powering on/off behavior

2

Charging behavior

1

Recent filings

The 10 most recent filings for each type.

2025 MERCEDES-BENZ SPRINTER 2500

Filed Oct 14, 2026


I rented this car from Enterprise, as I was driving on the highway other cars was pointing up the bair conditioner plastic compartment was flapping extremly hard back and forth to the poit it was almost coming off and coud of flew into some one elses winshield causing seruious harm. enterprise is saying i must of hits a bridge or tree absoulutly not. upon pulling ovr nd inspecting the air conditioner cover the bolts to hol the can cover on ws not there and the adhesive had failed to hold the…

2025 MERCEDES-BENZ SPRINTER 2500

Filed Oct 13, 2026


My 2025 Mercedes-Benz Sprinter 2500 Cargo AWD High Roof has had a creaking noise from the steering column since new (now ~12,000 miles). Symptoms • Creak starts after driving over bumpy roads, then stays constant on smooth and bumpy pavement • Continues after parking — I can reproduce it by pushing on the steering wheel • Happens cold and fully warmed up • Sounds like it’s coming from the steering column under the dash, near the firewall What’s been tried • Dealer #1: replaced the brake…

2023 MERCEDES-BENZ SPRINTER 2500

Filed Oct 11, 2026


The High-Pressure Fuel Pump (HPFP) and corresponding fuel delivery pressure regulator/sensors have suffered an internal mechanical failure. The system intermittently fails to maintain commanded rail pressure, leading to critical engine cylinder misfires (P0302, P0304) and severe long-term fuel adaptation breaches (P00C600, P008992, P017184, P218862). This defect is physically causing raw gasoline to leak into the combustion chambers, oil crankcase, and exhaust tract. The vehicle and all…

2023 MERCEDES-BENZ SPRINTER 2500

Filed Oct 8, 2026


The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got cut deeply causing a short with thermal issues spreading to other components, the wiring harness melted together and caused so much heat in the engine bay that other components touching the thick wiring also have visible melt spots, if it wasn't caught because we got a shock from…

2022 MERCEDES-BENZ SPRINTER 2500

Filed Sep 1, 2026


The vehicle was involved in a collision on January 26, 2023. I am not claiming that the computer malfunction caused that collision. After the collision, while I continued operating the vehicle, problems developed with the vehicle’s computer, electronic control system, and instrument cluster. The instrument display could become dark or unavailable, and a CHECK ENGINE warning was present. This prevented reliable access to important information such as vehicle speed, warnings, and operating…

2016 MERCEDES-BENZ SPRINTER 2500

Filed Aug 14, 2026


The door latch and or roller failed which prevents the door from closing properly. Since the door does not close all the way, there is the risk that it opens while driving. This is a recurring issue I have on this vehicle and triggered a lemon-law buyback.

2020 MERCEDES-BENZ SPRINTER 2500

Filed Aug 12, 2026


What component or system failed or malfunctioned, and is it available for inspection upon request? The Adaptive Cruise Control turns off and then won't reset while driving. When the Adaptive Cruise Control turns off and then won't reset while driving. How was your safety or the safety of others put at risk? This causes the vehicle to immediately loose power. When traveling at highway speeds and vehicles are getting ready to pass us, then the cruise stops, we have been nearly rear ended…

2018 MERCEDES-BENZ SPRINTER 2500

Filed Aug 6, 2026


SAFETY DEFECT REPORT & RECALL NON-COMPLIANCE: 2018 Mercedes-Benz Sprinter 2500 (VIN: [XXX]) This complaint involves an uncorrected emissions system defect that causes a sudden, dangerous engine shutdown and low-speed countdown limp mode on live roadways, combined with manufacturer recall non-compliance by Mercedes-Benz USA and its authorized franchise dealer, Euro Motorcars Bethesda. The vehicle was brought to an authorized dealership under a mandatory manufacturer recall (Recall Campaign…

2022 MERCEDES-BENZ SPRINTER 2500

Filed Jul 21, 2026


1 injured
Crash

Front crash with no airbag deployment and no emergency braking. Currently at The Metal Shop in Warm Springs Va. Told by insurance it is totaled. Sustained mild concussion from head trauma. Head hit steering wheel. I notice many Sprinters for sale for parts after similar front end collisions. No warning lights.

2022 MERCEDES-BENZ SPRINTER 2500

Filed Jul 14, 2026


Frequently, when I started the car, the instrument cluster's monochrome display will stay blank/black or display completely corrupted garbage - unreadable bit and pieces. I wasn't able to read essential info like level of drive gear and fuel level etc. Often when this happens, the physical speedometer pointers won't settle on accurate current speed level, but keep cycling: from 0 spin to some value and then reset back to 0 and spin to some value ... This makes driving risky as I am not able to…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated October 26, 2026. Refreshed nightly.