NHTSA Data Explorer

Mercedes-Benz CLA250

Data refreshed May 30, 2026

Select a model year to filter results to that year of the Mercedes-Benz CLA250.

Complaints

436

Active records

Recalls

26

Active records

TSBs

404

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

1

Injuries

26

Crashes

24

Fires

5

Top reported issues — Mercedes-Benz CLA250

Click a category to expand its values.

Operating state

152

Reporting mechanism

145

Condition issue

115

Performance issue

105

Driver assistance issue

81

Engine behavior

60

Safety restraint issue

43

Transmission/drivetrain behavior

37

Noise

28

Safety restraint behavior

22

Braking behavior

21

Powering on/off behavior

20

Access/entry issue

16

Thermal issue

16

Fluid issue

15

Steering behavior

15

Infotainment behavior

14

Smell

14

Vibration/harshness

12

Electrical issue

11

Starting behavior

9

Lighting behavior

5

Recent change

3

Wiper/washer behavior

3

Electrified system issue

2

HVAC behavior

2

Communication/network issue

1

Ride/handling behavior

1

Recent filings

The 10 most recent filings for each type.

2018 MERCEDES-BENZ CLA 250

Filed May 16, 2026


Water coming into the car through the floor

2018 MERCEDES-BENZ CLA 250

Filed May 16, 2026


The instrument cluster gauges start giving in accurate information and the whole dash start turning on and off. I found hundreds of people posting complaints about this issue with the 2018 mercedes cla 250 but mercedes refuses to acknowledge this issue and put out a recall probably out of greed and to not loose money. This is a dangerous issue. Mercedes wants to charge people appropriately $3,000 for parts and labor to fix this issue which is ridiculous. Please look into this. There needs to be…

2016 MERCEDES-BENZ CLA250

Filed Apr 30, 2026


Factory window tint of the back window & the driver/passenger side(s) windows are bubbling and peeling causing visual impairment while operating motor vehicle. Examples of impairment are backing the vehicle and changing lanes & these affected areas are blurry. Panaramic Sunroof does not seal properly when closed. Factory vehicle paint bubbling and peeling causing depreciation of the vehicle.

2024 MERCEDES-BENZ CLA 250

Filed Apr 27, 2026


This vehicle has suffered from persistent, substantial, and uncorrected defects, including but not limited to failures in the 48V mild-hybrid electrical system, lithium-ion battery system, DC/DC converter and coolant system. These defects have substantially impaired the vehicle’s use, value and safety as well as my safety, and remain unresolved despite multiple repair attempts at two separate authorized Mercedes-Benz dealerships in St. Louis, MO. SUMMARY OF DEFECTS •Multiple 48 V battery…

2020 MERCEDES-BENZ CLA 250

Filed Apr 10, 2026


The back-up camara is stuck open on the trunk for more than 30 days now. When I put it in reverse the camara will show for about 5 seconds and then go back to the home screen. I brought this to the attention of my advisor and he said that its a known issue. If Mercedes knows this is an issue with the CLA250, they should offer a replacement instead of charging to fix a faulty component.

2020 MERCEDES-BENZ CLA 250 4MATIC

Filed Mar 30, 2026


While driving, the panoramic sunroof on my 2020 Mercedes-Benz CLA250 4MATIC shattered unexpectedly while fully closed. The interior sunshade was also closed at the time. There was no prior damage and no discernible impact. I did not observe or hear anything strike the vehicle. The fracture pattern shows no identifiable point of origin or impact and appears irregular and multi-directional, which is inconsistent with external debris. This appears to be a spontaneous tempered glass failure and…

2014 MERCEDES-BENZ CLA250

Filed Mar 21, 2026


The shifter randomly stops working so I could have the car in reverse and not be able to put it in drive and be stuck in traffic or vice versa. I can have the car and drive and not be able to put it in reverse. I'd be stuck in traffic very dangerous.

2019 MERCEDES-BENZ CLA 250

Filed Mar 11, 2026


To Whom It May Concern, I am writing to file a formal safety complaint regarding my 2019 Mercedes-Benz CLA250 involving a leaking fuel rail that caused the vehicle to shut down and become unsafe to operate. The failure of the fuel rail resulted in a fuel leak and engine shutdown. A failure within the fuel delivery system presents a serious safety concern, as it can cause sudden loss of power while driving and poses a potential fire hazard if fuel comes into contact with hot engine components.…

2014 MERCEDES-BENZ CLA250

Filed Mar 10, 2026


Fire

The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. The sunroof was brown, and there was a hole in the dashboard showing the engine. The contact stated that the vehicle had caught fire; however, the fire extinguished on its own. There were no prior warning lights illuminated. There were no reported injuries, air bag deployment, or police report filed. The fire department responded and…

2018 MERCEDES-BENZ CLA 250

Filed Mar 8, 2026


Corrosion of the fuel system (on a Flex Fuel rated vehicle that had used E85 blend regularly) causing sudden loss of power, misfires, lack of acceleration The vehicle experience sudden loss of power, multiple misfires, and potential damage to the engine. Had the vehicle been on the highway or attempting to merge with traffic this could have resulted in an accident See attached dealer diagnosis and replacement of multiple fuel injectors, fuel pump, and fuel rail. The dealer service manager…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 30, 2026. Refreshed nightly.