Mercedes-Benz E400

The contact owns a 2018 Mercedes-Benz E400 4MATIC. The contact received notification of NHTSA Campaign Number: 26V216000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

I am filing this complaint regarding NHTSA Recall 26V216 for my 2018 Mercedes-Benz E 400 4MATIC, VIN [XXX]. On XXX, the recalled driveshaft/universal-joint component failed, rendering the vehicle undriveable. At essentially the same time, the steering became effectively frozen and I could not steer normally. The recall materials I received warned of sudden loss of drive power, but did not warn of possible steering loss. The recall notice did not give an actual earliest repair date. Instead, it…

The contact owns a 2018 Mercedes-Benz E 400. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Component/System: The intake camshaft positioner/adjuster on cylinder bank 2 of the M276 V6 engine has failed, along with associated timing components. The vehicle (2018 Mercedes-Benz E400, VIN [XXX]) remains unrepaired and is available for inspection upon request. Safety Risk: The engine produces a loud metallic rattle on cold starts, indicating loss of proper camshaft timing control. If unaddressed, camshaft timing deviation can progress to timing chain failure, which on interference engines…

The contact owns a 2018 Mercedes-Benz E400 4MATIC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the driveshaft felt loose, with an abnormally loud knocking sound coming from the vehicle. The contact associated the failure with NHTSA Campaign Number: 26V216000 (Power Train). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the remedy was not yet…

The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle. The contact's son had grabbed the front seat release lever to access the rear passenger’s side seat and cut his hand. The cut was approximately 2-3 inches long. No medical attention was needed. The vehicle was taken to the dealer, and the contact was informed that the failure was common with…

The driver-side seat belt retractor on my 2018 Mercedes-Benz E400 (W213) has failed to fully retract, leaving significant slack across the driver's chest and lap. An authorized Mercedes-Benz dealer has diagnosed the issue as a failed seat belt motor. This component is part of the vehicle's electronic PRE-SAFE system. Because the belt no longer retracts into its stowed position or maintains tension, the vehicle is in a state of non-compliance with Federal Motor Vehicle Safety Standard (FMVSS)…

The rear backup camera intermittently will open for a second, display the rear view (when in reverse), then immediately closes. This often happens after the trunk has been opened / closed, as when we go shopping and put items in the trunk. Sometimes it resets when you turn off the ignition and restart the car.

I am filing a complaint regarding the loss of safety-related and remote vehicle features on my 2018 Mercedes-Benz E 400 due to discontinued cellular connectivity between Mercedes-Benz and T-Mobile, effective 12/31/2025. This vehicle is paid for, has low mileage, and is otherwise in excellent condition. However, Mercedes-Benz has notified owners that key features will stop working, including remote start and safety-related services accessed through the Mercedes-Me app. As a consumer, I pay a…

The digital dash, which shows my speed, mileage, engine temperature, rims and fuel level goes blank. Then comes on for a few seconds and goes dark again. Vehicle only has 43k miles. MB dealer said this is not uncommon condition with the 2018 mb e400. Car is not safe to drive. MB dealer wants $6,100.00 to replace the unit. A software reboot will not work.