Mercedes-Benz ML350

The contact owns a 2011 Mercedes-Benz ML350. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop at the stop sign. The contact swerved to the right and struck the curb. The vehicle was then driven to the residence. The manufacturer was made aware of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The…

Turn signals stop functioning during drive cycles. This functionality is lost for the remainder of the current drive cycle and can be restored with a key cycle. It does not occur every drive cycles and is unpredictable.

While my vehicle was having a mandatory safety recall performed on the brake booster, my brake line was damaged and now the dealership is asking for $7,000 to repair something caused by them and directly related to a safety recall. The car was in working condition prior to being brought to the dealership and now it is at the dealership and inoperable.

The contact owns a 2011 Mercedes-Benz ML350. The contact stated that while driving approximately 60–65 MPH, the brake pedal was depressed and the vehicle started sliding. The contact stated that the vehicle stalled. The brake warning light was illuminated. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.

The contact owns a 2012 Mercedes-Benz ML350. While the contact’s wife was driving approximately 30 - 35 MPH, the message Do Not Drive Vehicle was suddenly displayed. The vehicle was taken to a mechanic, and the brake fluid reservoir was topped off. The mechanic was unable to find any leaks. The vehicle was not diagnosed or repaired. The message turned off and was displayed again 4 hours later. The contact was called by his wife, and the vehicle was driven to the residence after the brake fluid…

Steering became increasingly sluggish and difficult to navigate; i took the vehicle into the shop and they said there is metal shards or shavings being worn into the power steering fluid and destroying the pump, clogging up the filter and the rack and pinion steering system is also being compromised making the vehicle unsafe to operate.

NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process, Mercedes-Benz…

The failed/malfunctioning component appears to be the fuel pump controller / fuel pump control unit, and possibly the fuel pump system. The Mercedes-Benz dealer identified water/moisture-related damage and corrosion at the fuel pump controller area. The failed component should be available for inspection if the dealer preserves the part during repair. I have requested that the dealer not discard the damaged component. My safety and the safety of others were put at risk because the fuel pump…

 The contact owns a 2014 MERCEDES-BENZ E350. The contact stated while driving 60 MPH on the freeway, there was a popping noise coming from the sunroof and discovered it was shattered. The vehicle was not taken to the dealer or an independent mechanic for diganoses .The vehicle was not repaired The manufacturer was not notified of the failure. The approximate failure mileage was 108,000 .

Re: My 2013 ML350- Intermittent Start/ Vehicle cutting off while in heavy traffic. Fuel Pump and Fuel modulator failed due to water collecting in the spare tire wheel-weld causing water intrusion into the fuel system. I paid out of pocket for this service twice, AND then found out from MB Tacoma there was a RECALL with the exact same issue. I took the vehicle in to the closest dealer- Seattle Mercedes to handle the outstanding recall issues. I was advised to contact MERCEDES BENZ USA GOODWILL…