Mercedes-Benz CLA35 AMG

The sunroof exploded on my CLA without external interference. The glass shattered everywhere causing a loud explosion and Major safety issue.

The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake pads and discs. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic,…

While traveling on the highway (approximately 70mph) the panoramic sunroof exploded into countless tiny pieces of glass. Nothing hit the sunroof (no visible damage from any falling object on the sunscreen under the sunroof), nor did the vehicle hit anything. Completely random. This is apparently a common issue.

I was driving on the 210 interstate freeway at about 60mph. I saw that the cars around 0.25 miles in front of me had stopped due to traffic jam so i started braking. The second I started braking my boyfriend in the passenger seat realized the car wasn't slowing down so he told me you need to brake. So I started pressing the brakes hard and when I was around 10 cars away, I realized that I have already pressed the brake pedal all the way down and couldn't go any further but the brake still…

The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and advised that the remedy was an over-the-air remedy. The manufacturer was made aware of the issue and advised the contact to call…

The contact's boyfriend owns a 2020 Mercedes-Benz CLA35. The contact's boyfriend received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part for the recall repair was unavailable. The dealer had been notified about the issue each month since the recall was released; however, each time the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had…

The contact owns a 2020 Mercedes-Benz CLA35. The contact had received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer along with Mercedes-Benz of Beverly Hills (9250 Beverly Blvd, Beverly Hills, CA 90210) were made aware of the recall on separate occasions but both dealers informed the contact that the recall was an over-the-air…