Mercedes-Benz Sprinter 3500

The contact owns a 2014 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the front exhaust pipe, including the catalytic converter, failed. A flow of unmitigated exhaust gas incinerated the wiring and fuel lines during operation. The dealer was contacted. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 181,810.

1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine/internal engine components and fuel injection system failed. was stated in video that fuel injector looked fine. cylinder #2, including a burnt valve and damage to the top of the piston. The Mercedes-Benz dealership also stated that it was highly likely that the cylinder #2 potentially by becoming stuck wide open or developing a severely abnormal spray pattern. The failed engine…

This vehicle was subject to NHTSA Recall Number 19V003 involving failure of rear wheel speed sensors. The recall was completed by a dealer in April 2022 at 70,466 miles. At just under 90,000 miles in August 2026 a failure was indicated for the right rear wheel speed sensor. Error code C003A indicated on OBD-II scanner. This failure triggered ABS, ASR/ABS and EPS warning lights for functions including antilock braking, traction control and stability control. This also triggered a check engine…

This vehicle with 19711 mileage was parked in the driveway. The engine started normally, but a red error message stated, Service Required Do Not Shift Gears Visit Dealer. I contacted the local dealership and Mercedes Roadside Assistance was not able to reset the software. The driveshaft was disconnected and two tow trucks were needed to pull the vehicle out of the driveway and then tow to the dealership. The technician found internal electrical fault in ISM causing shifter not to come out…

The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the front driver's side tire became deflated. The vehicle was driven to the dealer, where the contact was informed that the front driver's side rim was cracked. The contact was informed that the front driver's side rim needed to be replaced. The contact was informed that the parts were unavailable. The vehicle was taken to an independent mechanic, where the contact was informed…

Description of Incident:The electronic ignition module suffered a sudden failure due to unsealed manufacturer water intrusion, leaving the vehicle completely stranded with an immediate safety hazard. Component failed & available for inspection: Electronic Ignition Switch (EIS) module / Ignition Control Module. Yes, it is available for inspection. Safety risk: The sudden failure causes an immediate safety hazard by leaving the vehicle completely stranded with no way to shift the transmission…

The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving approximately 35-40 MPH, the vehicle went into LIMP Mode. The contact was able to shift to neutral and restart the vehicle. The failure reoccurred at approximately 40,000. The failure became more frequent and was recurring every 3,000 to 4,000 miles. The vehicle was taken to the dealer, who diagnosed the vehicle with an inoperable air charger for the turbo charger. The failure persisted, and the vehicle…

The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving 65 MPH, there was an abnormal metal grinding sound coming from the rear of the vehicle. While driving at various speeds, the vehicle went into LIMP Mode. The transmission was shifted into neutral(N) and the vehicle was restarted. The vehicle was taken to the dealer, who diagnosed the vehicle with pinion bearing failure and the LIMP Mode failure causing an Emissions issue. The rear axle, air charger GPS,…

The vehicle has swivel seats. When the driver’s seat swivel, it’s severed the wires, the control the SRS system.

There was an SRS Error message. The SRS system is non-functional on a vehicle with 400 miles. The dealership has attempted to fix the problem by replacing the fuse and control unit, but it appears to be a coding - programming issue. An engineering case has been opened for 2 weeks, but they have given me no notice of what or when the next step takes place.