NHTSA Data Explorer
Mercedes-Benz Sprinter 3500
Data refreshed May 30, 2026
Select a model year to filter results to that year of the Mercedes-Benz Sprinter 3500.
Complaints
353
Active records
Recalls
101
Active records
TSBs
444
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
1
Injuries
10
Crashes
12
Fires
7
Top reported issues — Mercedes-Benz Sprinter 3500
Click a category to expand its values.
Driver assistance issue
Operating state
Condition issue
Reporting mechanism
Performance issue
Braking behavior
Safety restraint issue
Transmission/drivetrain behavior
Vibration/harshness
Engine behavior
Thermal issue
Electrical issue
Lighting behavior
Noise
Starting behavior
Access/entry issue
Fluid issue
Safety restraint behavior
Steering behavior
Infotainment behavior
Powering on/off behavior
Recent change
Ride/handling behavior
Smell
HVAC behavior
Wiper/washer behavior
Recent filings
The 10 most recent filings for each type.
2025 MERCEDES-BENZ SPRINTER 3500
Filed May 22, 2026
FIRE HAZARD — UNDERSIZED DC CABLE WITH UNDOCUMENTED SPLICE INSIDE PASSENGER COMPARTMENT The 2026 Midwest Automotive Designs Luxe Cruiser D6 (VIN [XXX] , Unit #[XXX]) contains an undersized negative DC cable carrying 304 amperes continuous through a conductor rated for 195 amperes (2/0 AWG copper), representing 156% of rated capacity under NEC ampacity tables. Motor-starting surge loads can exceed 400 amperes (205% of rated capacity). This cable is the primary DC negative path between a 1,080Ah…
2021 MERCEDES-BENZ SPRINTER 3500
Filed May 4, 2026
My RV is going into limp mode after driving several (about 4) hours. No CEL and no other symptoms other than paddle shifters not working while driving on interstate This has happened several times. I brought it twice to. Mercedes in Macon Ga who could not see any codes nor replicate and obviously will not just start replacing components. I researched on internet and many folks are experiencing same issue. Some said if I pull over, shut down for about 20 minutes, and restart it will correct. I…
2023 MERCEDES-BENZ SPRINTER 3500
Filed Apr 23, 2026
There was an SRS Error message. The SRS system is non-functional on a vehicle with 400 miles. The dealership has attempted to fix the problem by replacing the fuse and control unit, but it appears to be a coding - programming issue. An engineering case has been opened for 2 weeks, but they have given me no notice of what or when the next step takes place.
2024 MERCEDES-BENZ SPRINTER 3500
Filed Apr 1, 2026
The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the front passenger’s side wheel. The contact slowed down and parked the RV at a local gas station. A dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be…
2021 MERCEDES-BENZ SPRINTER 3500
Filed Mar 13, 2026
The contact owns a 2021 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the message “Driver’s Side Air Bag Deactivated” was displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that the wiring harness needed to be rewired. The vehicle was repaired; however, the failure persisted, and the message was displayed. The vehicle was taken back to the dealer, where it was diagnosed with a voltage issue; however, the dealer…
2016 MERCEDES-BENZ SPRINTER 3500
Filed Oct 7, 2025
Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss. My safety as well as my pets was put at great risk due to this design and lack of shielding. The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer. There were no warning…
2019 MERCEDES-BENZ SPRINTER 3500
Filed Sep 30, 2025
Hello, I recently took the vehicle to the official Mercedes Benz dealership for recalls and they have completed all of them , Also have proof of correction document I can send it over, please update the system Thanks
2019 MERCEDES-BENZ SPRINTER 3500
Filed Jul 24, 2025
The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V796000 (POWER TRAIN), and the vehicle was taken to a local dealer, where the vehicle was repaired under recall, and the contact was informed that the knock sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.
2023 MERCEDES-BENZ SPRINTER 3500
Filed Jul 18, 2025
I am filing a formal complaint against Lazydays RV (Tampa, FL) for repeat violations of NHTSA safety standards and probable violation of their 2022 Consent Agreement and Compliance Monitoring Order. In May 2024, I purchased a 2023 Mercedes-Benz Sprinter RV from Lazydays. The vehicle was sold as “new” and delivered to South Carolina. Upon delivery, I discovered it had been stripped of OEM parts and tampered with prior to shipment, including a non-OEM “Tampa Bay Battery” substituted for the…
2024 MERCEDES-BENZ SPRINTER 3500
Filed Jun 12, 2025
We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldn’t install the end cap sensors due to safety concerns about centrifugal force causing a failure of the rubber valve stems on the wheels. My next contact was MBZ customer service. They referred me to Walter’s…