NHTSA Data Explorer

Mercedes-Benz S560

Data refreshed May 30, 2026

Select a model year to filter results to that year of the Mercedes-Benz S560.

Complaints

308

Active records

Recalls

28

Active records

TSBs

410

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

9

Crashes

8

Fires

10

Top reported issues — Mercedes-Benz S560

Click a category to expand its values.

Condition issue

63

Operating state

62

Reporting mechanism

62

Safety restraint issue

33

Ride/handling behavior

31

Electrical issue

26

Engine behavior

26

Safety restraint behavior

16

Thermal issue

15

Fluid issue

14

Performance issue

13

Access/entry issue

12

Transmission/drivetrain behavior

11

Lighting behavior

10

Smell

10

Braking behavior

9

Powering on/off behavior

9

Steering behavior

8

Vibration/harshness

8

Driver assistance issue

7

HVAC behavior

6

Infotainment behavior

5

Starting behavior

4

Noise

3

Recent change

3

Wiper/washer behavior

1

Recent filings

The 10 most recent filings for each type.

2020 MERCEDES-BENZ S 560 4MATIC

Filed May 7, 2026


While I was driving on the freeway, I heard what sounded like a gunshot. I slowed down and exited the nearest exit. After checking my vehicle windows and seeing no damage, I got out of my car and noticed the front sunroof panel glass had shattered. I am not sure how this can happen.

2018 MERCEDES-BENZ S 560 4MATIC

Filed Apr 29, 2026


Hello as of now there was no accidents just read Reading the Recalls it is very serious I take in the vehicle to the Mercedes Benz dealership 4-29- 26 They did nothing but said they would get in contact with me once they receive the remedy

2018 MERCEDES-BENZ S 560 4MATIC

Filed Apr 14, 2026


The contact owns a 2018 Mercedes-Benz S560 4Matic. The contact stated that while performing a brake service, the contact became aware that there was fluid leaking underneath the vehicle, coming from the driveshaft. Additionally, the contact stated that the vehicle was shaking while driving due to the failure. The contact referenced NHTSA Campaign Number: 26V216000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated…

2019 MERCEDES-BENZ S 560 E

Filed Feb 4, 2026


Fire

The contact owns a 2019 Mercedes-Benz S560. The contact stated that while parking their vehicle, a burning-leather odor entered the cabin, and they noticed smoke in the cabin. The contact noticed a small fire beneath the driver's seat. The fire was extinguished with nearby snow. At which time the vehicle's engine failed to start despite the vehicle starting. The windshield wipers would turn over; however, systems like the door locks and the windows fail to activate. The fire department was not…

2019 MERCEDES-BENZ S 560 E

Filed Jul 1, 2025


Rear drivers side seat belt/airbag combo locked in place and will not retract.

2019 MERCEDES-BENZ S 560 E

Filed Jun 9, 2025


The contact owns a 2019 Mercedes-Benz S 560 E. The contact stated while starting the vehicle, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer, where it was diagnosed with engine failure and the contact was informed that the engine needed to be…

2019 MERCEDES-BENZ S 560 E

Filed May 21, 2025


The contact owns a 2019 Mercedes-Benz S560 E. The contact stated while driving at an undisclosed speed, the message Get B Service Done In 19 days was displayed two weeks after an oil change was performed on the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer for diagnostic testing; however, the dealer was unable to determine the cause of the failure, and an oil change was performed. The contact stated that a couple of weeks later, the message Add a Quarter Oil…

2020 MERCEDES-BENZ S 560 E

Filed Jul 22, 2024


The contact owns a 2020 Mercedes-Benz S 560. The contact stated while driving 10 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where the warning light was cleared; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed that the oil pump and an unknown wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance…

2020 MERCEDES-BENZ S 560

Filed Nov 23, 2022


The contact owns a 2020 Mercedes-Benz S560. The contact stated that while driving approximately 60 MPH, there was an abnormal sound and shards of glass started entering the vehicle from the sunroof. No injuries were sustained. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact stated that the vehicle was repaired. The manufacturer was notified in writing and he received a call back and was informed that no assistance would be offered. The failure mileage…

2018 MERCEDES-BENZ S560

Filed Oct 25, 2022


The Smell of fuel is present inside the vehicle around 50 percent of the time. When parked in the garage the vehicle emits an extremely strong fuel smell as if it has leaked fuel with no visible spills or leaks. While driving the smell of fuel is present almost always.

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 30, 2026. Refreshed nightly.