NHTSA Data Explorer
Mercedes-Benz S560
Data refreshed May 30, 2026
Select a model year to filter results to that year of the Mercedes-Benz S560.
Complaints
308
Active records
Recalls
28
Active records
TSBs
410
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
9
Crashes
8
Fires
10
Top reported issues — Mercedes-Benz S560
Click a category to expand its values.
Condition issue
Operating state
Reporting mechanism
Safety restraint issue
Ride/handling behavior
Electrical issue
Engine behavior
Safety restraint behavior
Thermal issue
Fluid issue
Performance issue
Access/entry issue
Transmission/drivetrain behavior
Lighting behavior
Smell
Braking behavior
Powering on/off behavior
Steering behavior
Vibration/harshness
Driver assistance issue
HVAC behavior
Infotainment behavior
Starting behavior
Noise
Recent change
Wiper/washer behavior
Recent filings
The 10 most recent filings for each type.
2020 MERCEDES-BENZ S 560 4MATIC
Filed May 7, 2026
While I was driving on the freeway, I heard what sounded like a gunshot. I slowed down and exited the nearest exit. After checking my vehicle windows and seeing no damage, I got out of my car and noticed the front sunroof panel glass had shattered. I am not sure how this can happen.
2018 MERCEDES-BENZ S 560 4MATIC
Filed Apr 29, 2026
Hello as of now there was no accidents just read Reading the Recalls it is very serious I take in the vehicle to the Mercedes Benz dealership 4-29- 26 They did nothing but said they would get in contact with me once they receive the remedy
2018 MERCEDES-BENZ S 560 4MATIC
Filed Apr 14, 2026
The contact owns a 2018 Mercedes-Benz S560 4Matic. The contact stated that while performing a brake service, the contact became aware that there was fluid leaking underneath the vehicle, coming from the driveshaft. Additionally, the contact stated that the vehicle was shaking while driving due to the failure. The contact referenced NHTSA Campaign Number: 26V216000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated…
2019 MERCEDES-BENZ S 560 E
Filed Feb 4, 2026
The contact owns a 2019 Mercedes-Benz S560. The contact stated that while parking their vehicle, a burning-leather odor entered the cabin, and they noticed smoke in the cabin. The contact noticed a small fire beneath the driver's seat. The fire was extinguished with nearby snow. At which time the vehicle's engine failed to start despite the vehicle starting. The windshield wipers would turn over; however, systems like the door locks and the windows fail to activate. The fire department was not…
2019 MERCEDES-BENZ S 560 E
Filed Jul 1, 2025
Rear drivers side seat belt/airbag combo locked in place and will not retract.
2019 MERCEDES-BENZ S 560 E
Filed Jun 9, 2025
The contact owns a 2019 Mercedes-Benz S 560 E. The contact stated while starting the vehicle, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer, where it was diagnosed with engine failure and the contact was informed that the engine needed to be…
2019 MERCEDES-BENZ S 560 E
Filed May 21, 2025
The contact owns a 2019 Mercedes-Benz S560 E. The contact stated while driving at an undisclosed speed, the message Get B Service Done In 19 days was displayed two weeks after an oil change was performed on the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer for diagnostic testing; however, the dealer was unable to determine the cause of the failure, and an oil change was performed. The contact stated that a couple of weeks later, the message Add a Quarter Oil…
2020 MERCEDES-BENZ S 560 E
Filed Jul 22, 2024
The contact owns a 2020 Mercedes-Benz S 560. The contact stated while driving 10 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where the warning light was cleared; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed that the oil pump and an unknown wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance…
2020 MERCEDES-BENZ S 560
Filed Nov 23, 2022
The contact owns a 2020 Mercedes-Benz S560. The contact stated that while driving approximately 60 MPH, there was an abnormal sound and shards of glass started entering the vehicle from the sunroof. No injuries were sustained. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact stated that the vehicle was repaired. The manufacturer was notified in writing and he received a call back and was informed that no assistance would be offered. The failure mileage…
2018 MERCEDES-BENZ S560
Filed Oct 25, 2022
The Smell of fuel is present inside the vehicle around 50 percent of the time. When parked in the garage the vehicle emits an extremely strong fuel smell as if it has leaked fuel with no visible spills or leaks. While driving the smell of fuel is present almost always.