NHTSA Data Explorer

Mercedes-Benz S400

Data refreshed May 30, 2026

Select a model year to filter results to that year of the Mercedes-Benz S400.

Complaints

304

Active records

Recalls

15

Active records

TSBs

138

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

9

Crashes

8

Fires

8

Top reported issues — Mercedes-Benz S400

Click a category to expand its values.

Operating state

64

Reporting mechanism

63

Condition issue

62

Ride/handling behavior

31

Engine behavior

30

Safety restraint issue

30

Electrical issue

26

Fluid issue

14

Safety restraint behavior

14

Thermal issue

14

Performance issue

12

Access/entry issue

11

Lighting behavior

11

Starting behavior

10

Powering on/off behavior

9

Smell

9

Steering behavior

9

Transmission/drivetrain behavior

9

Braking behavior

8

Driver assistance issue

7

HVAC behavior

7

Electrified system issue

4

Noise

4

Infotainment behavior

3

Recent change

2

Vibration/harshness

2

Recent filings

The 10 most recent filings for each type.

2013 MERCEDES-BENZ S400

Filed May 7, 2025


-Combustion engine sporadically fails to start. -Combustion engine can no longer be started. -Start/Stop function is sporadically unavailable (READY displayed in yellow in instrument cluster). -Start/Stop function fails to function properly in dangerous road conditions - e.g., when pulling into an intersection, in stop & go traffic, when proceeding at a stop light, etc. -This is the second time this major incident has occurred; this was repaired in December 2020 under manufacturer warranty. …

2011 MERCEDES-BENZ S400

Filed Jun 1, 2023


I bought a 2011 MB S400 last year. Everything was good till 3 months ago. I smelled a very bad gas leak one day and it gets worse after I fuel my thank. Nobody wants to seat my car after I buy a gas. I realized there is a gas on my driveway under my passenger seat. When I googled it, there is a recall for MB W221 for 2011 models because of the Fuel Filter parts problem. It's not designed for the heat. Somehow, some 2011 s are not part of this recall, and MB doesn't stand on their car even have…

2010 MERCEDES-BENZ S400

Filed Aug 30, 2022


Airmatic Suspension sprung a leak and could not be driven safely due to the vehicle getting severely low where the tire and rim tucked into the wheel well. When the airmatic suspension fails the vehicle can get so low that it can scrape the roadway, hit bumps and damage parts under which can dislodge and cause an severe accident or pile up. Requesting a Nationwide Recall on all Mercedes-Benz vehicles equipped with Airmatic Suspension.

2011 MERCEDES-BENZ S400

Filed Mar 25, 2021


TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S400. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE HYBRID BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, TAMPA, FL 33614, (813)543-8419) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER ELECTRONIC MODULE FOR THE HYBRID SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE…

2010 MERCEDES-BENZ S400

Filed Jan 3, 2021


POWER ELECTRONIC CONTROL UNIT MALFUNCTION. CAR WILL NOT CRANK/ NO START. CAR WAS STATIONARY-PARKED.

2010 MERCEDES-BENZ S400

Filed Nov 18, 2020


THE COMPUTER CONTROL UNIT FOR THE HYBRID MOTOR HAS FAILED ON MY AND MANY S400S. THIS CAUSES CAR TO STALL OUT AT STOPLIGHTS OR WHILE DRIVING. THIS IS A SAFETY ISSUE.

2010 MERCEDES-BENZ S400

Filed Oct 5, 2020


STRONG GAS ORDERS FROM INTERIOR AFTER FILL UP. STATIONARY, IN MOTION, STOPPED. TO THE POINT OF NAUSEA AND LIGHT HEADEDNESS. 2011 IS ON RECALL LIST FOR GAS PUMP AND SENDER REPLACEMENT, PLUS WARRANTY EXTENSION TO 15 YEARS FOR THIS PROBLEM. THIS NEEDS TO ALSO INCLUDE THE 2010 S400 HYBRIDS VEHICLE HAS ONLY 87,000 MILES ON IT, AND CANNOT BE DRIVEN DUE TO POSSIBLE FUEL INGITION AND THE POSSIBILITY OF A CATASTROPHIC FIRE. PLEASE RESPOND WITH THE UTMOST OF HASTE, LIVES ARE AT STAKE. DEATH BY…

2010 MERCEDES-BENZ S400

Filed Sep 2, 2020


THE CAR FIRST STARTED TO STOP INTERMITTENTLY WITHOUT ANY WARNING AT ALL AT THE TRAFFIC INTERSECTION, THEN I WAS ABLE TO START IT AGAIN AFTER SHUTTING EVERY THING DOWN. THEN A MONTH LATER, THE SAME THING HAPPENED AGAIN BUT THIS TIME I WAS NOT ABLE TO START THE CAR AGAIN. THIS COULD BE A VERY DANGEROUS SAFETY SITUATION IF THE ENGINE SHUTS DOWN WHILE I WAS DRIVING ON THE FREEWAY. MERCEDES ONLY PROVIDED TEMPORARY SOLUTION BY REPLACING THE CAR HYBRID INVERTER POWER ELECTRONIC CONTROL UNIT THROUGH A…

2010 MERCEDES-BENZ S400

Filed Feb 4, 2020


FIRST THERE WAS NO POWER TO THE CAR SO WE REPLACED THE BATTERY. THEN THE CAR WAS RUNNING AND SHUT OFF ONE DAY AND WOULD NOT RESTART. THE VEHICLE WAS STATIONARY WHEN IT WOULD NOT RESTART. WE HAD IT TOWED TO MERCEDES DEALER. THEY ARE STATING IT THE POWER ELECTRONICS MODULE. THERE ARE TWO RECALLS RELATED TO THIS PART BUT WHEN CHECKING THE VIN OURS IS NOT PART OF THEM. THAT IS IMPOSSIBLE. THE MERCEDES DEALER EVEN STATED THERE WERE ISSUES WITH THIS PART THAT'S WHY MERCEDES ONLY MADE THESE CARS FOR…

2010 MERCEDES-BENZ S400

Filed Dec 6, 2019


WHEN COMING TO A COMPLETE STOP, THE HYBRID SYSTEM SHUTS DOWN THE ENGINE AND FAILS TO RESTART. THIS PLACES THE DRIVER, PASSENGER AND OTHERS AT RISK OF COLLISION AS VEHICLE WILL REMAIN STOPPED IN TRAFFIC. THIS ISSUE HAS BEEN KNOWN TO MERCEDES-BENZ AS IF IS A FAILURE OF THE POWER ELECTRONICS MODULE. IT HAS BEEN SUBJECT TO TWO SERVICE CAMPAIGNS: 2012880004 NOVEMBER 2012 2015030006 JUNE 2015 HOWEVER IT APPEARS THAT THE DEFECTIVE PART IS REPLACED WITH A SIMILARLY DEFECTIVE PART. …

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 30, 2026. Refreshed nightly.