NHTSA Data Explorer

INFINITI

Data refreshed July 12, 2026

Complaints

7,072

Active records

Recalls

113

Active records

TSBs

1,711

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

19

Injuries

327

Crashes

401

Fires

95

Top reported issues — INFINITI

Click a category to expand its values.

Operating state

1,995

Condition issue

1,758

Reporting mechanism

1,626

Safety restraint issue

1,334

Engine behavior

841

Performance issue

637

Noise

631

Vibration/harshness

565

Braking behavior

512

Transmission/drivetrain behavior

400

Driver assistance issue

399

HVAC behavior

345

Steering behavior

341

Thermal issue

319

Fluid issue

311

Infotainment behavior

304

Access/entry issue

286

Lighting behavior

283

Ride/handling behavior

273

Safety restraint behavior

245

Electrical issue

220

Powering on/off behavior

161

Starting behavior

158

Smell

83

Recent change

60

Communication/network issue

18

Wiper/washer behavior

13

Electrified system issue

12

Charging behavior

1

Most-reported INFINITI models

Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.

1

G35

1,351

2

QX60

597

3

QX56

538

4

G37

536

5

Q50

499

6

M35

476

7

FX35

456

8

JX35

295

9

M45

295

10

QX4

277

11

QX50

259

12

I30

249

13

Q45

228

14

I35

200

15

QX80

123

Browse all INFINITI models

All INFINITI models with NHTSA records, listed alphabetically.

EX35EX37FX35FX37FX45FX50G20G25G35G37I30I35J30JX35M30M35M35hM37M45M56Q40Q45Q50Q60Q70Q70LQX30QX4QX50QX55QX56QX60QX70QX80

Recent filings

The 10 most recent filings for each type.

2015 INFINITI QX60

Filed Jul 9, 2026


When driving my car when I am at a certain speed whether 60 or above on the highway, when I start to decelerate the car starts to shake. It is often as I drive daily. The FCW is constantly coming on saying manufacturer failure check manual. Also since I cannot update my maps as the disc is no longer made I use a car play. The music always cuts out

2019 INFINITI Q50

Filed Jul 8, 2026


Early turbo failure should be extended to newer vehicles not only up to 2018. I am experiencing turbo failure and there is no extended warranty for this repair.

2018 INFINITI Q50

Filed Jul 7, 2026


The contact owns a 2018 Infiniti Q50. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the front passenger seat and passenger seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

2019 INFINITI QX60

Filed Jul 3, 2026


My backup camera is hard to see when I’m backing up at night.

2024 INFINITI QX80

Filed Jul 1, 2026


Summary: Recurring weak/no-start condition due to low battery voltage despite new battery replacement. Charging system (VVCS) fails to adequately maintain battery charge on normal driving patterns. -Purchased certified pre-owned vehicle Dec 2024. -Began experiencing weak battery (weak or no starts) approximately Jul 2025. Jump started and charged for a few months, as issue was intermittent. -Symptoms got worse, brought vehicle to dealer Nov 2025. Battery tested bad and replaced by dealer. …

2021 INFINITI QX50

Filed Jun 29, 2026


3 injured
Crash

On June 16, 2026, a 2021 Infiniti QX50 experienced a safety-related malfunction while being driven at approximately 15–20 mph. The vehicle suddenly jerked, lost power response, displayed multiple warning lights, showed a “System Fault – See Owner’s Manual” message, and became unresponsive/difficult to control. The engine remained on, but the vehicle did not respond properly. The vehicle struck a fixed object/rock. A police report was filed/requested, and medical evaluation was sought afterward.…

2024 INFINITI QX60

Filed Jun 29, 2026


The contact owns a 2024 Infiniti QX60. The contact stated that the vehicle intermittently jolted while stopping, and the infotainment screen and instrument panel intermittently turned off and restarted independently. Additionally, the blind spot detection system and the Lane Keep Assist were intermittently inoperable, and the power window master door lock button was inoperable. The transmission slipped out of gear once. Additionally, the hatch failed to open, preventing to contact from…

2021 INFINITI QX50

Filed Jun 24, 2026


The contact owns a 2021 Infiniti QX50. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and metal shavings were found in the oil pan. Upon further investigation, the contact associated the failure with NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the repair was denied due to the criteria not being met, a…

2023 INFINITI Q50

Filed Jun 24, 2026


steering feels loose and jumpy. dealer said it was mis-aligned, but that didnt fix the issue. car feels disconnected from road at times and making it hard to keep straight.

2018 INFINITI Q60

Filed Jun 24, 2026


I own an Infiniti with fewer than 45,000 miles on it. Recently, the airbag warning light illuminated, so I brought the vehicle to an Infiniti dealership for diagnosis. I was informed that the issue is a known problem involving the seat frame and that the recommended repair is replacement of the seat frame. I was then quoted approximately $11,000 for the repair. I purchased this vehicle less than a year ago and am extremely concerned that a component critical to the airbag system has failed at…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated July 12, 2026. Refreshed nightly.