NHTSA Data Explorer

INFINITI

Data refreshed October 25, 2026

Complaints

7,177

Active records

Recalls

114

Active records

TSBs

1,711

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

19

Injuries

333

Crashes

404

Fires

95

Top reported issues — INFINITI

Click a category to expand its values.

Operating state

2,022

Condition issue

1,931

Reporting mechanism

1,656

Safety restraint issue

1,322

Engine behavior

895

Performance issue

702

Noise

639

Vibration/harshness

577

Braking behavior

528

Transmission/drivetrain behavior

435

Driver assistance issue

424

Steering behavior

349

HVAC behavior

346

Thermal issue

320

Fluid issue

315

Infotainment behavior

309

Access/entry issue

293

Ride/handling behavior

285

Lighting behavior

280

Safety restraint behavior

253

Electrical issue

222

Powering on/off behavior

173

Starting behavior

170

Smell

94

Recent change

67

Communication/network issue

17

Wiper/washer behavior

14

Electrified system issue

13

Charging behavior

1

Most-reported INFINITI models

Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.

1

G35

1,349

2

QX60

614

3

QX56

543

4

G37

536

5

Q50

513

6

M35

466

7

FX35

459

8

JX35

296

9

M45

291

10

QX4

288

11

QX50

282

12

I30

256

13

Q45

248

14

I35

202

15

QX80

126

Browse all INFINITI models

All INFINITI models with NHTSA records, listed alphabetically.

EX35EX37FX35FX37FX45FX50G20G25G35G37I30I35J30JX35M30M35M35hM37M45M56Q40Q45Q50Q60Q70Q70LQX30QX4QX50QX55QX56QX60QX70QX80

Recent filings

The 10 most recent filings for each type.

2018 INFINITI QX30

Filed Oct 21, 2026


The contact owns a 2018 Infiniti QX30. The contact stated that while driving approximately 20-40 MPH, the passenger’s air bag warning light illuminated, and the message Front Left Malfunction - Service Required was displayed. The contact stated that the failure persisted. The contact stated that the steering wheel made a clicking sound, and while making a turn, the steering wheel felt as if the steering wheel would lock up. The dealer was notified of the failure during an oil change and…

2006 INFINITI QX56

Filed Oct 21, 2026


The contact owns a 2006 Infiniti QX56. The contact stated that while 5 MPH and making a turn at an intersection on three separate occasions, the vehicle unexpectedly shut off and restarted independently after several seconds. Additionally, the check engine warning light and a sensor warning light were illuminated. The vehicle was taken to the dealer, where it was diagnosed that an Intelligent Cruise Control (ICC) distance sensor malfunction might have caused the failure. The manufacturer was…

2017 INFINITI Q50

Filed Oct 18, 2026


ISSUE 1: On [XXX], I was driving my vehicle ( License Plate [XXX], Vin# [XXX], Infinity 2017 Q50 Sedan, purchased in 2020 at Infiniti of Massepequa) on [XXX] ( a very busy highway on Long Island) traveling East.Suddenly the steering wheel locked and I could not turn the wheel. I was going straight on [XXX], and I tried to steer right and could not turn the wheel. Ater a minute I was able to force the steering wheel, against resistance, to the right and veered into the middle lane of the next…

2010 INFINITI QX56

Filed Oct 18, 2026


I recently purchased this vehicle, and within weeks it began experiencing intermittent and complete failure to start. The most serious incident happened in Phoenix at a Walmart parking lot. The vehicle refused to start at around 10 PM, and I was stranded with my daughter until 1 AM in the middle of a severe storm. The vehicle would not crank, would not click, and gave no warning lights before the failure. We were stuck inside the vehicle with no ability to move it to safety. This created a…

2023 INFINITI QX60

Filed Oct 18, 2026


This occurred at two different times. I was making a turn after a stop and the steering wheel locked up after turning the wheel one full rotation. This occurred to doing a right turn and on another occasion doing a left turn. I had to jerk hard on the the steering wheel to free the steering wheel. The other issue is that my driver side mirror just started to move up and down while driving without a reason causing mirror to not be in the correct position when driving. I took it to the shop…

2022 INFINITI QX50

Filed Oct 16, 2026


I am writing to request NHTSA’s assistance and guidance regarding an unresolved safety recall affecting my 2022 Infiniti QX50, VIN [XXX]. I imported this vehicle from the United States to Abu Dhabi, United Arab Emirates, in 2023. The vehicle remains in Abu Dhabi and is awaiting shipment back to the United States. I was evacuated from the UAE, and my employer has not permitted me to return. As a result, I am unable to take the vehicle to a U.S. Infiniti or Nissan dealership to have the recall…

2025 INFINITI QX60

Filed Oct 15, 2026


On March 30, 2026, INFINITI of Naperville performed a multi-point inspection (RO 114984) on my 2025 Infiniti QX60 at 10,507 miles and measured both rear brake pads at 6mm. On October 13, 2026, at 15,467 miles, the same dealership measured both rear brake pads at 3mm — 3mm of wear in approximately 4,960 miles, evenly on both sides. This wear rate is far faster than normal and will require rear pad replacement far sooner than the normal 30,000–50,000 mile service life. When I asked the dealership…

2022 INFINITI QX55

Filed Oct 15, 2026


There is a rattling or knocking noise coming from the engine, and the vehicle experiences a loss of power whenever I accelerate. While driving, the collision warning symbol was flashing on the dashboard. The vehicle was inspected by an Infiniti dealership, and their diagnosis was that no metal debris was found in the engine oil pan, but the VCR actuator needs to be replaced. I also took the vehicle to an independent repair shop specializing in Infiniti vehicles. They recommended taking it…

2013 INFINITI M37

Filed Oct 15, 2026


VEHICLE 4WAS AND TRACTION CONTROL LIGHT IS ON. WHILE DRIVING AFTER MAKING A TURN THE STEERING WHEEL UN-ALIGNS ITSELF SO WHEN YOU LOOK AT IT IT'S AS IF THE CAR IS UNALIGNED. I DID RESEARCH AFTER READING THERE HASVE BEEN MANY INFINITY RECALLS FOR STEERING ISSUES AND THIS IS COMMON. I AM HIGHLY CONCERNED I MAY GET INTO AN ACCIDENT DUE TO THIS MANUFACTURE ISSUE. HOW CAN I GET ASSISTANCE TO GET THIS FIXED?

2019 INFINITI QX50

Filed Oct 13, 2026


On October 11, 2026, while driving my 2019 Infiniti QX50, I experienced a sudden loss of engine power. The check-engine light began flashing, the engine started shaking and making a knocking noise, and the vehicle would not accelerate beyond approximately 20 mph despite pressing the accelerator. This unexpected loss of power created a serious safety concern because I could no longer maintain normal driving speeds. In February 2026, at approximately 170,450 miles, my vehicle underwent an…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated October 25, 2026. Refreshed nightly.