NHTSA Data Explorer
INFINITI
Data refreshed October 25, 2026
Complaints
7,177
Active records
Recalls
114
Active records
TSBs
1,711
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
19
Injuries
333
Crashes
404
Fires
95
Top reported issues — INFINITI
Click a category to expand its values.
Operating state
Condition issue
Reporting mechanism
Safety restraint issue
Engine behavior
Performance issue
Noise
Vibration/harshness
Braking behavior
Transmission/drivetrain behavior
Driver assistance issue
Steering behavior
HVAC behavior
Thermal issue
Fluid issue
Infotainment behavior
Access/entry issue
Ride/handling behavior
Lighting behavior
Safety restraint behavior
Electrical issue
Powering on/off behavior
Starting behavior
Smell
Recent change
Communication/network issue
Wiper/washer behavior
Electrified system issue
Charging behavior
Most-reported INFINITI models
Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.
Browse all INFINITI models
All INFINITI models with NHTSA records, listed alphabetically.
Recent filings
The 10 most recent filings for each type.
2018 INFINITI QX30
Filed Oct 21, 2026
The contact owns a 2018 Infiniti QX30. The contact stated that while driving approximately 20-40 MPH, the passenger’s air bag warning light illuminated, and the message Front Left Malfunction - Service Required was displayed. The contact stated that the failure persisted. The contact stated that the steering wheel made a clicking sound, and while making a turn, the steering wheel felt as if the steering wheel would lock up. The dealer was notified of the failure during an oil change and…
2006 INFINITI QX56
Filed Oct 21, 2026
The contact owns a 2006 Infiniti QX56. The contact stated that while 5 MPH and making a turn at an intersection on three separate occasions, the vehicle unexpectedly shut off and restarted independently after several seconds. Additionally, the check engine warning light and a sensor warning light were illuminated. The vehicle was taken to the dealer, where it was diagnosed that an Intelligent Cruise Control (ICC) distance sensor malfunction might have caused the failure. The manufacturer was…
2017 INFINITI Q50
Filed Oct 18, 2026
ISSUE 1: On [XXX], I was driving my vehicle ( License Plate [XXX], Vin# [XXX], Infinity 2017 Q50 Sedan, purchased in 2020 at Infiniti of Massepequa) on [XXX] ( a very busy highway on Long Island) traveling East.Suddenly the steering wheel locked and I could not turn the wheel. I was going straight on [XXX], and I tried to steer right and could not turn the wheel. Ater a minute I was able to force the steering wheel, against resistance, to the right and veered into the middle lane of the next…
2010 INFINITI QX56
Filed Oct 18, 2026
I recently purchased this vehicle, and within weeks it began experiencing intermittent and complete failure to start. The most serious incident happened in Phoenix at a Walmart parking lot. The vehicle refused to start at around 10 PM, and I was stranded with my daughter until 1 AM in the middle of a severe storm. The vehicle would not crank, would not click, and gave no warning lights before the failure. We were stuck inside the vehicle with no ability to move it to safety. This created a…
2023 INFINITI QX60
Filed Oct 18, 2026
This occurred at two different times. I was making a turn after a stop and the steering wheel locked up after turning the wheel one full rotation. This occurred to doing a right turn and on another occasion doing a left turn. I had to jerk hard on the the steering wheel to free the steering wheel. The other issue is that my driver side mirror just started to move up and down while driving without a reason causing mirror to not be in the correct position when driving. I took it to the shop…
2022 INFINITI QX50
Filed Oct 16, 2026
I am writing to request NHTSA’s assistance and guidance regarding an unresolved safety recall affecting my 2022 Infiniti QX50, VIN [XXX]. I imported this vehicle from the United States to Abu Dhabi, United Arab Emirates, in 2023. The vehicle remains in Abu Dhabi and is awaiting shipment back to the United States. I was evacuated from the UAE, and my employer has not permitted me to return. As a result, I am unable to take the vehicle to a U.S. Infiniti or Nissan dealership to have the recall…
2025 INFINITI QX60
Filed Oct 15, 2026
On March 30, 2026, INFINITI of Naperville performed a multi-point inspection (RO 114984) on my 2025 Infiniti QX60 at 10,507 miles and measured both rear brake pads at 6mm. On October 13, 2026, at 15,467 miles, the same dealership measured both rear brake pads at 3mm — 3mm of wear in approximately 4,960 miles, evenly on both sides. This wear rate is far faster than normal and will require rear pad replacement far sooner than the normal 30,000–50,000 mile service life. When I asked the dealership…
2022 INFINITI QX55
Filed Oct 15, 2026
There is a rattling or knocking noise coming from the engine, and the vehicle experiences a loss of power whenever I accelerate. While driving, the collision warning symbol was flashing on the dashboard. The vehicle was inspected by an Infiniti dealership, and their diagnosis was that no metal debris was found in the engine oil pan, but the VCR actuator needs to be replaced. I also took the vehicle to an independent repair shop specializing in Infiniti vehicles. They recommended taking it…
2013 INFINITI M37
Filed Oct 15, 2026
VEHICLE 4WAS AND TRACTION CONTROL LIGHT IS ON. WHILE DRIVING AFTER MAKING A TURN THE STEERING WHEEL UN-ALIGNS ITSELF SO WHEN YOU LOOK AT IT IT'S AS IF THE CAR IS UNALIGNED. I DID RESEARCH AFTER READING THERE HASVE BEEN MANY INFINITY RECALLS FOR STEERING ISSUES AND THIS IS COMMON. I AM HIGHLY CONCERNED I MAY GET INTO AN ACCIDENT DUE TO THIS MANUFACTURE ISSUE. HOW CAN I GET ASSISTANCE TO GET THIS FIXED?
2019 INFINITI QX50
Filed Oct 13, 2026
On October 11, 2026, while driving my 2019 Infiniti QX50, I experienced a sudden loss of engine power. The check-engine light began flashing, the engine started shaking and making a knocking noise, and the vehicle would not accelerate beyond approximately 20 mph despite pressing the accelerator. This unexpected loss of power created a serious safety concern because I could no longer maintain normal driving speeds. In February 2026, at approximately 170,450 miles, my vehicle underwent an…