NHTSA Data Explorer
INFINITI QX60
Data refreshed October 25, 2026
Select a model year to filter results to that year of the INFINITI QX60.
Complaints
614
Active records
Recalls
19
Active records
TSBs
497
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
35
Crashes
22
Fires
5
Top reported issues — INFINITI QX60
Click a category to expand its values.
Operating state
Vibration/harshness
Condition issue
Transmission/drivetrain behavior
Performance issue
Reporting mechanism
Safety restraint issue
Engine behavior
Noise
Driver assistance issue
Braking behavior
Fluid issue
Access/entry issue
Thermal issue
Electrical issue
Infotainment behavior
Steering behavior
Safety restraint behavior
Lighting behavior
Starting behavior
Powering on/off behavior
Electrified system issue
Recent change
Smell
Ride/handling behavior
Communication/network issue
HVAC behavior
Wiper/washer behavior
Charging behavior
Recent filings
The 10 most recent filings for each type.
2023 INFINITI QX60
Filed Oct 18, 2026
This occurred at two different times. I was making a turn after a stop and the steering wheel locked up after turning the wheel one full rotation. This occurred to doing a right turn and on another occasion doing a left turn. I had to jerk hard on the the steering wheel to free the steering wheel. The other issue is that my driver side mirror just started to move up and down while driving without a reason causing mirror to not be in the correct position when driving. I took it to the shop…
2025 INFINITI QX60
Filed Oct 15, 2026
On March 30, 2026, INFINITI of Naperville performed a multi-point inspection (RO 114984) on my 2025 Infiniti QX60 at 10,507 miles and measured both rear brake pads at 6mm. On October 13, 2026, at 15,467 miles, the same dealership measured both rear brake pads at 3mm — 3mm of wear in approximately 4,960 miles, evenly on both sides. This wear rate is far faster than normal and will require rear pad replacement far sooner than the normal 30,000–50,000 mile service life. When I asked the dealership…
2025 INFINITI QX60
Filed Oct 13, 2026
While driving my vehicle, it suddenly accelerated without my foot on the accelerator. The RPMs increased significantly, and the vehicle went to full throttle, accelerating rapidly without any input from me. I immediately attempted to stop the vehicle by pressing the brakes, but the vehicle continued accelerating. I also attempted to shift the vehicle into Park and Neutral, but it would not shift into either position. I was forced to turn off the engine while the vehicle was still moving in…
2025 INFINITI QX60
Filed Oct 9, 2026
The turbo does not kick in and caused the vehicle to not accelerate as needed when initially pulling out in traffic. Infiniti has a software update but they are charging owners to do it stating it is not a safety update but a performance update. This delay in shifting almost cause my vehicle to be hit because the car would not shift out of first gear. This also is not considered a warranty item to them.
2019 INFINITI QX60
Filed Oct 7, 2026
2019 Infiniti QX60, VIN [XXX]. Dealer installed a Pass Time kill switch with the factory brake pedal wire cut in half and routed through the box. Pass Time's own install guide says to wire it to the starter and NEVER to any other circuit. If that box glitches, you lose brake lights and the brake signal to the car's computer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024 INFINITI QX60
Filed Oct 1, 2026
The contact owns a 2024 Infiniti QX60. The contact stated that while driving 5 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission independently shifted to neutral and the engine seized. The contact stated that the failure occurred while attempting to cross a major intersection. The vehicle was towed to the residence. The dealer was contacted by phone and made aware of the failure. The vehicle was later towed to the dealer and was…
2022 INFINITI QX60
Filed Sep 28, 2026
While driving, vehicle displays Engine Malfunction warning and loses propulsion/ability to accelerate. Vehicle remains electrically powered. Restarting the vehicle may temporarily restore limited drivability. This has occurred four times despite manufacturer-authorized repairs. The ECM was replaced after a prior occurrence and the same failure subsequently recurred.
2019 INFINITI QX60
Filed Sep 24, 2026
At the end of XXX I noticed that my 2019 Infiniti QX60 was starting to jerk when I accelerated. At first it was an intermittent jerking but on or about XXX it was happening more often. I took my vehicle in that day to get the oil changed and mentioned the problem to the manager at the shop. When the mechanic did a scanned diagnostic test on it he said it was a fuel pump problem and he recommended I get the fuel pump replaced. The shop completed the fuel pump replacement on XXX but when I picked…
2025 INFINITI QX60
Filed Sep 16, 2026
On XXX, at approximately 7:30–7:50 a.m., the driver was traveling northbound on the [XXX] in [XXX] during heavy rain. While the vehicle was moving, it unexpectedly began steering or correcting its direction without the driver intending it to do so. At approximately the same time, the vehicle lost acceleration and the brakes did not respond normally. The driver attempted to stabilize and regain control of the vehicle, but the vehicle continued losing speed and could not be controlled normally.…
2014 INFINITI QX60
Filed Sep 8, 2026
Vehicle power steering and PS light, check engine light, and master warning light came on. Got it to Auto Zone for diagnostic tag and report says power steering needs to be replaced. There is a build up and the liquid is not going where it should, it is backing up and over flowing. Suggested to take the vehicle to the dealer there may be a recall because he's seen approximately 20 vehicles same issue.