NHTSA Data Explorer

INFINITI Q40

Data refreshed May 30, 2026

Select a model year to filter results to that year of the INFINITI Q40.

Complaints

8

Active records

Recalls

0

Active records

TSBs

92

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

1

Crashes

1

Fires

0

Top reported issues — INFINITI Q40

Click a category to expand its values.

Safety restraint issue

4

Reporting mechanism

3

Braking behavior

1

Condition issue

1

Driver assistance issue

1

Fluid issue

1

Noise

1

Smell

1

Recent filings

The 10 most recent filings for each type.

2015 INFINITI Q40

Filed Apr 13, 2025


A common issue found in the Infiniti Q40/G37 lineage, the sunroof drain became clogged leading to an influx of moisture underneath the flooring and within the panels of the right half of the vehicle. Due to the fault, electrical components such as the BCM and ECM were exposed to moisture, leading to numerous issues.

2015 INFINITI Q40

Filed Aug 21, 2024


The contact owns a 2015 Infiniti Q40. The contact stated while parked, a water leak coming from the driver’s side floor was discovered. The contact also noticed that there was an abnormal odor coming from inside the vehicle that became more pronounced with the A/C unit activated. The vehicle was taken to a dealer; however, a diagnostic test was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,328.

2015 INFINITI Q40

Filed May 20, 2020


THE CAR WHEN PARKED ON A STEEP SLOPE WITH THE EMERGENCY BRAKE/PARKING BRAKE ON WILL START TO ROLL ON ITS OWN. INFINITI WAS CONTACTED AND BLAMED MY DRIVEWAY AS THE PROBLEM BUT I HAVE 6 CARS AND THE INFINITI IS THE ONLY CAR THAT CANT STAY PARKED AND ROLLS WHEN PARKED. WAS TOLD ID HAVE TO PAY 3 THOUSAND DOLLARS IF I WANTED MY CAR TO GET CHECKED. *TR

2015 INFINITI Q40

Filed Sep 27, 2019


SINCE I BOUGHT CAR THE PASSENGER AIR BAG OFF LIGHT IS ALWAYS ON WHENEVER MY WIFE, WHO WEIGHS 165 LBS, IS A PASSENGER - SHE DOES NOT HAVE AIRBAG PROTECTION. WE NORMALLY DO NOT HAVE A PASSENGER IN THE FRONT SEAT, AND NEVER EVEN KNEW IF THAT WAS AN OPTION UNTIL MY WIFE JUST SAT IN THE PASSENGER SEAT AND POINTED IT OUT TO ME. THIS IS WHILE SHE WAS SITTING WITH THE SEAT BELT WHILE THE CAR WAS MOVING AT ANY SPEED.

2015 INFINITI Q40

Filed Jul 29, 2019


Crash

WHILE IN MOTION ON A HIGHWAY THE VDC (AUTO HYDROPLANE CORRECT FUNCTION) IS SUSPECTED TO HAVE CAUSED INCREASE LOSS OF CONTROL OF VEHICLE. I WAS ABLE TO OBSERVE THAT THE VDC LIGHT WAS FLICKERING ON AND OFF. IT DID INITIALLY COME ON TO AUTO CORRECT BUT THEN ABRUPTLY THE VEHICLE STARTED TO HYDROPLANE, DESPITE THE FUNCTION BEING ON AND CAUSED ME TO HAVE TO DIVERT INTO A GUARDRAIL...

2015 INFINITI Q40

Filed Jun 22, 2017


THE PASSENGER AIRBAG OFF LIGHT STAYS ON WHILE AN ADULT WEIGHTS MORE THAN 120 POUND SITTING ON THE PASSENGER SEAT. THE LIGHT WON'T GO OFF WHILE THE CAR IS MOVING.

2015 INFINITI Q40

Filed Dec 29, 2015


1 injured

I BOUGHT THIS NEW 2015 INFINITI Q40 AWD FROM INFINITI DEALER ON FEB 28, 2015. AFTER DRIVING THIS NOISY CAR FOR THREE MONTHS(3000MILES), I STARTED HAVING RINGING IN BOTH EARS (TINNITUS). I HAVE TROUBLE TO SLEEP AND START LOSING MY HEARING IN BOTH EARS. I HAVE CONTACTED THE INFINITI DEALER IN JUNE 2015, THE FIRST TIME I NOTICED THE TINNITUS CAUSED BY THE LOW FREQUENCY NOISE( RANGE FROM 100-400HZ ACCORDING TO THE ANALYSIS FROM ADOBE AUDITION CC SOFTWARE). THE NOISE BECAME NOTICEABLE WHEN REACH 35…

2015 INFINITI Q40

Filed Sep 6, 2015


SINCE I BOUGHT CAR AT 96 MILES AND NOW AT 3000 MILES THE PASSENGER AIR BAG OFF LIGHT IS ALWAYS ON WHENEVER MY WIFE, WHO WEIGHS 105 TO 109 LBS, IS A PASSENGER - SHE DOES NOT HAVE AIRBAG PROTECTION. I TOOK CAR TO THE SERVICE DEPARTMENT OF TWO INDEPENDENT DEALERSHIPS 4 MONTHS APART..THEY BOTH KEPT IT OVERNIGHT, TESTED IT THOROUGHLY. THEIR RESPECTIVE SERVICE MANAGERS SAID THAT THE AIR BAG MET ALL SPECIFICATIONS AND THAT THEY CANNOT ADJUST SINCE IT IS SET AT THE FACTORY I WAS REFERRED TO INFINITI…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 30, 2026. Refreshed nightly.