NHTSA Data Explorer
INFINITI JX35
Data refreshed May 30, 2026
Select a model year to filter results to that year of the INFINITI JX35.
Complaints
295
Active records
Recalls
8
Active records
TSBs
268
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
8
Crashes
8
Fires
2
Top reported issues — INFINITI JX35
Click a category to expand its values.
Safety restraint issue
Reporting mechanism
Operating state
Vibration/harshness
Performance issue
Condition issue
Transmission/drivetrain behavior
Braking behavior
Noise
Engine behavior
Driver assistance issue
Electrical issue
Lighting behavior
Safety restraint behavior
Fluid issue
Thermal issue
Access/entry issue
Powering on/off behavior
Recent change
Steering behavior
Ride/handling behavior
Starting behavior
Smell
Wiper/washer behavior
Recent filings
The 10 most recent filings for each type.
2013 INFINITI JX35
Filed May 7, 2026
subframe rot due to poor quality metal - 2 mechanics, including dealer said unsafe to drive with 140k miles on the automobile. If driven, the mechanics said the car can fail and cause an accident. Should be scrapped or pay $14k to replace Problem is confirmed by dealer and a 2nd mechanic's opinion No one else has inspected the car formally No warnings on the car, just when we went to get new brakes, the mechanic sad the car was unsafe to drive and worthless to do the work. yes, available…
2013 INFINITI JX35
Filed Apr 7, 2026
The contact owns a 2013 Infiniti JX35. The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the hood. The contact researched online and related the failures to NHTSA Campaign Number: 16V244000 (Air Bags),12V398000 (Fuel System, Gasoline), and 15V033000 (Structure). The vehicle was taken to a dealer, and the…
2013 INFINITI JX35
Filed Jan 6, 2026
The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally compromised subframe poses a serious risk of loss of control, increased stopping distance, and potential crash. A certified mechanic confirmed the vehicle is unsafe to drive due to imminent risk of…
2013 INFINITI JX35
Filed Jan 5, 2026
My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that the seat motor is going out. The supervisor on duty, Micah, refused to fix the seat and Infiniti Roseville texted that the death trap seat is operating as designed. I have the video clearly showing the seat malfunctions…
2013 INFINITI JX35
Filed Nov 26, 2025
Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehicle was repossessed, and upon further investigation, it was discovered that that vehicle's mileage was 151,289. The contact found out that the vehicle was a salvage vehicle, but the dealer did not inform the contact that…
2013 INFINITI JX35
Filed Nov 18, 2025
Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue
2013 INFINITI JX35
Filed Nov 14, 2025
The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. The vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service…
2013 INFINITI JX35
Filed Jul 30, 2025
My transmission has been going in and out while on the highway and main roads, jumps when taking off at lights and sounds like it’s not shifting gears causing a safety risk to me and my family and other on the road. I service my transmission fluid as recommend in the handbook and online reporting. infinity has a factory warranty on my vehicle but when I check the recall list it doesn’t show any recalls. I’ve been experiencing this with several jx35 infinity’s due to the cvt transmissions and…
2013 INFINITI JX35
Filed Apr 15, 2025
While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but the vehicle accelerated very slowly. I could only maintain a speed of around 50–60 mph. It felt like the transmission was stuck in one gear and the power was not being properly delivered to the…
2013 INFINITI JX35
Filed Jan 28, 2025
The contact owns a 2013 Infiniti JX35. The contact stated that the driver’s side sun visor was unintentionally lowering while driving at various speeds. The contact stated that the sun visor was obstructing his vision and had become a distraction while driving. The contact used a bungee cord to hold the sun visor in place to prevent failure. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline to report the…