INFINITI QX50

The contact owns a 2020 Infiniti QX50. The contact stated that while driving 75 MPH, the check engine warning light illuminated, and the RPM became elevated. The vehicle was taken to the dealer, where an unknown recall repair was performed. The contact stated that the engine was replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer where the contact was informed that the failure was associated with the computer system which was not recalibrated…

Engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. Took the car to Infiniti dealership which said there was a recall and they inspected the vehicle. Mechanic inspected the vehicle and said it fit all requirements to be replaced by engine recall. Infiniti is refusing to replace engine stating it does not meet recall requirements.

To Whom It May Concern, I am writing to formally request immediate assistance regarding a serious failure in my INFINITI vehicle. The vehicle’s compressor stopped working with fewer than 60,000 miles driven, which is unacceptable for a new vehicle and raises significant concerns about manufacturing quality and safety. This failure is especially troubling because the vehicle has already been subject to multiple serious engine-related recalls number NHTSA Recall 25V-437. The air conditioning…

My 2021 Infiniti QX50 has suffered a catastrophic internal engine failure. This vehicle is explicitly covered under active federal safety recall NHTSA Campaign 25V437000 (Infiniti Campaign R25A8/A9 / R25B1/B2) for defective, failing main and link bearings. The Infiniti dealership is actively refusing to honor the mandated federal recall remedy. The service department is attempting to illegally bypass the safety recall mandate by blaming the presence of engine sludge and claiming they do not…

The vehicle has metallic noises in the engine and drastic loss of power, compromising safety on the road. The problem in the VCR actuator was verified by Infiniti Taverna ([XXX]) and denied the repair by the extended warranty by them of up to 120k miles (currently my car is at 98k). There is an injection light on the dashboard. It was reported to Infiniti USA and they also denied the repair. The vehicle is my only means of transport to serve my [XXX] son. INFORMATION REDACTED PURSUANT TO THE…

The contact owns a 2019 Infiniti QX50. The contact stated that the vehicle was running rough while driving. The vehicle was taken to a dealer where an unknown recall inspection was performed, and the contact was informed that there was no debris found inside the oil pan. However, the failure persisted. Additionally, the contact stated that the vehicle made abnormally loud sounds while driving. The vehicle was taken to two different independent mechanics, where it was diagnosed and determined…

The power liftgate (automatic trunk) system on my 2019 Infiniti QX50 malfunctioned. After fully opening, the liftgate unexpectedly closed on its own without any warning beeps or resistance detection. This poses a severe safety risk. The heavy door struck my head, causing a physical injury (a severe bump/contusion). The vehicle and the affected components are available for inspection upon request. This problem has not yet been inspected, reproduced, or confirmed by a dealer, manufacturer,…

The contact owns a 2019 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was shaking erratically. In addition, the oil light and check engine warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. In addition, the vehicle was inspected on…

The contact owns a 2022 Infiniti QX50. The contact stated that upon parking and exiting the vehicle the horn proceeded to go off for 45 minutes until complete failure, and no warning lights were illuminated. The vehicle was taken to a local mechanic where it was diagnosed and the contact was advised that the circuits and fuses for horn operation were faulty and would need to be replaced. The manufacturer was notified of the failure. The failure mileage was 51,946.

While the vehicle was being operated under normal driving conditions, the hood unexpectedly disengaged and flew upward from the windshield side of the vehicle. This sudden and dangerous event substantially obstructed the driver's visibility and created an immediate risk of catastrophic injury, death, and property damage. Fortunately, no collision occurred; however, the potential consequences of such a failure are self-evident.