NHTSA Data Explorer

Volkswagen

Data refreshed October 26, 2026

Complaints

34,651

Active records

Recalls

292

Active records

TSBs

7,936

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

42

Injuries

1,498

Crashes

1,360

Fires

916

Top reported issues — Volkswagen

Click a category to expand its values.

Operating state

10,831

Condition issue

9,551

Reporting mechanism

7,557

Engine behavior

5,271

Safety restraint issue

4,345

Performance issue

3,963

Transmission/drivetrain behavior

3,081

Driver assistance issue

3,057

Fluid issue

3,041

Noise

2,725

Access/entry issue

2,395

Thermal issue

2,357

Braking behavior

2,185

Vibration/harshness

1,688

Lighting behavior

1,609

Electrical issue

1,431

Starting behavior

1,400

Safety restraint behavior

1,307

Infotainment behavior

1,277

Powering on/off behavior

1,060

Steering behavior

859

Smell

719

HVAC behavior

474

Recent change

426

Wiper/washer behavior

316

Ride/handling behavior

276

Communication/network issue

175

Electrified system issue

172

Charging behavior

37

Most-reported Volkswagen models

Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.

1

Jetta

10,497

2

Passat

7,943

3

CC

3,593

4

Beetle

2,859

5

Tiguan

2,236

6

Atlas

2,006

7

GTI

1,862

8

Golf

1,572

9

Atlas Cross Sport

1,549

10

Routan

779

11

ID.4

683

12

Touareg

646

13

Golf R

637

14

Golf SportWagen

611

15

Taos

500

Browse all Volkswagen models

All Volkswagen models with NHTSA records, listed alphabetically.

ArteonAtlasAtlas Cross SportBeetleCabrioCabrioletCCCorradoe-GolfEosEuroVanFoxGolfGolf AlltrackGolf RGolf SportWagenGTIID.4JettaPassatPhaetonR32RabbitRoutanTaosTiguanTiguan LimitedTouaregVanagon

Recent filings

The 10 most recent filings for each type.

2025 VOLKSWAGEN ID.4

Filed Oct 22, 2026


On Thursday, October 22, 2026, while driving about 30 mph on the Golden Gate Bridge in San Francisco, an orange warning triangle appeared on the dash and the vehicle then shut off due to an overheat. Mileage approx. 5,500. This vehicle is covered by Volkswagen Safety Recall 93EX (high-voltage battery cell modules). I believe this event is connected to that recall and request an inspection of the high-voltage battery cell modules. No crash, fire, or injury occurred.

2025 VOLKSWAGEN ATLAS

Filed Oct 22, 2026


The infotainment system on my 2025 VW Atlas experiences sudden, random total blackouts and complete system reboots while operating the vehicle. This critical software/hardware failure occurs during both wired and wireless Apple CarPlay connections. When the screen goes completely black, all system features instantly shut down, causing a severe safety hazard by completely disabling the rearview backup camera and driver-assist safety displays while maneuvering or driving. The vehicle has…

2022 VOLKSWAGEN TAOS

Filed Oct 22, 2026


Crash

the brake hubs started smoking and got hot. 9/13/26 I was rear ended but no warning was initiated or airbag. now I have no brake pads and was unable to stop. I had an oil change due 30thousand miles but Affenburg in Shilo IL turned me away. I'm not happy with the maintenance people for not helping this last year. I was not informed of my last recall or brake extension. this is a new car 2022 I expect better safety reminders and connection from Volkswagen. The bad brake system doesn't work. I…

2023 VOLKSWAGEN ID.4

Filed Oct 22, 2026


Crash

I was stopped in a friend’s driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day. Before my passenger exited, the car suddenly lurched forward and smashed into my friend’s garage door, buckling several panels on the garage door and scraping the paint off the front of my car. I have contacted the dealership to have the car inspected and I’m waiting for an appointment. No…

2023 VOLKSWAGEN ATLAS

Filed Oct 22, 2026


I own a 2023 Volkswagen Atlas, purchased new in March 2023. The vehicle has experienced two incidents of sudden loss of propulsion. The first incident occurred around June 2026 while stopped near a roundabout entrance. The vehicle became inoperable and required multiple restart attempts over approximately 4–5 minutes before normal operation resumed. I do not recall whether any unusual noise occurred during this first incident. The second incident occurred on [XXX], at approximately [XXX],…

2021 VOLKSWAGEN JETTA

Filed Oct 22, 2026


> The fuel/propulsion system experienced continuous refueling difficulties characterized by premature nozzle shut-offs and trapped air in the fuel tank, preventing normal refueling operations. This ongoing malfunction creates potential safety hazards during vehicle operation and roadside refueling. UNKNOWN if reproduced or confirmed by a dealership, and the vehicle has not yet been formally inspected by manufacturer representatives, police, or insurance. No warning lamps or dashboard messages…

2018 VOLKSWAGEN JETTA

Filed Oct 22, 2026


The vehicle wouldn't start and upon closer inspection some fluid was underneath the vehicle and there was a strong smell of gas. We had the car towed the following morning to a repair shop and were informed there was a fuel leak from behind the intake manifold. The service technician found two loose fuel rail bolts and one missing fuel rail bolt which caused the fuel rail to come out of the engine. Prior to the vehicle not starting, we had no warning lights or symptoms that indicated there was…

2019 VOLKSWAGEN TIGUAN

Filed Oct 21, 2026


Cylinder head failure. Vehicle is currently at VW dealership waiting on part that is in a nationwide backorder as so many are failing. I was told it will be at least a 4-6 week wait for repair, maybe longer as part is backordered. Vehicle had a full inspection done by VW dealership. Vehicle was needing oil in between oil changes, then after last oil change, the low oil light came on 3 days after a full oil change. Then started going through 2 quarts a quart a week and noticed smoke coming from…

2025 VOLKSWAGEN ATLAS CROSS SPORT

Filed Oct 21, 2026


The contact owns a 2025 Volkswagen Atlas Cross Sport. The contact stated that while driving, there was oil leaking from the engine nearby the exhaust. The contact became aware of the oil on the driveway. The contact raised the hood and smelled an oil odor. The contact associated the failure with Technical Service Bulletin: 21-26-02. The vehicle was taken to the local dealer, where the oil inlet pipe was replaced. The part was cleaned, but no additional assistance was provided. The contact…

2022 VOLKSWAGEN ATLAS CROSS SPORT

Filed Oct 21, 2026


COMPONENT FAILURE: Gas tank “sucked in”. Faulty EVAP vapor charcoal canister. Safety Issue: July 2026 while driving during Rush Hour on a two lane street and approaching a stoplight my vehicle stalled and shutdown. Problem reported to Volkswagen dealership service center: 07/09/2026 I informed them that my vehicle’s air conditioner was not cooling the interior cabin and of the stalled incident. VW test and diagnose: Air/C System checked, A/C system flushed and nitrogen leak check. Cost:…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated October 26, 2026. Refreshed nightly.