Volkswagen Jetta

This update is for ODI #11761839. I am submitting new diagnostic evidence confirming that the ACC/Travel Assist safety defect in my 2025 Volkswagen Jetta continues to occur and existed long before any accident or windshield replacement. On August 18, 2026, a certified ADAS technician performed a full diagnostic scan and documented U112300 Databus errors and C12B3FD temporary camera view limitation. During the test drive, the technician successfully reproduced the Travel Assist failure (“Travel…

I am reporting a recurring safety defect involving the Adaptive Cruise Control (ACC) system in my 2025 Volkswagen Jetta. The ACC system fails suddenly and without warning while driving, including during highway operation. This creates an immediate safety hazard, as the vehicle unexpectedly disengages speed control and forces abrupt driver intervention, increasing the risk of collision. The defect first occurred during the first week after I took delivery of the vehicle and has continued for…

This submission is an update to my previous NHTSA ODI complaint #11761837. I am adding new documentation provided by the authorized repair facility, including service records, diagnostic notes, and repair details. These documents confirm that the same safety defect continues to occur despite following all repair instructions and completing the recommended work. Please attach these materials to my existing complaint and include them in the ongoing review of this unresolved safety issue.

The cars check engine light came on randomly at the top of the year but kept going away and returning. After getting it checked out, the code was P0456 for an evap leak. Owner took the car to VW and was quoted ~$3,200 for the repair and asked the service team how was it even possible for this to happen to a newer car, and they said it was a common issue. If the issue is common, it should have a recall because the risks of this ongoing is engine damage and failure.

After approximately 30 to 40 minutes of driving, my 2024 Volkswagen Jetta intermittently fails to move after coming to a complete stop. When I press the accelerator, the engine RPMs rise, but the vehicle does not move. The vehicle is in its normal driving mode when this occurs. This has happened while I was attempting to accelerate into moving traffic, leaving my vehicle stopped in the path of approaching vehicles and creating a serious collision risk. There were no warning lights or messages…

I am the owner/operator of a 2025 Volkswagen Jetta S and am submitting this complaint regarding recurring optical distortion in the windshield within my normal driving field of view. The vehicle has undergone four windshield replacement attempts for this same condition, yet the distortion remains present. The distortion appears as a rippling or “funhouse” effect that can cause objects and straight lines viewed through the windshield to appear distorted while driving. The dealership and…

Mid June 2026 infotainment update was over the air software update. Update caused infotainment failures: looping screen resets, unable to play audio, disruption to screen during safety features such as back up cam, unable to accomplish directions, CarPlay no longer consistent feature. None of these listed problems were present before over the air software update.

My 2024 Volkswagen Jetta experienced a transmission control module (TCM) failure. The vehicle began having transmission problems and became essentially undriveable. It would not operate/shift normally and required repair. The Volkswagen dealer diagnosed the problem as a failed transmission control module and advised that the TCM needs to be replaced. The required TCM has now been on nationwide backorder for approximately five weeks, leaving the vehicle unable to be repaired and driven normally.…

Ignition not turning all the time leading the steering wheel to lock up.

Engine light loss of communication between ecm and abs