Volkswagen Golf

Driving down the road as normal and heard a loud noise. My sunroof combusted and got glass everywhere. Nothing hit it, there is no damage to the rest of the car, but the sunroof shattered.

The contact owns a 2019 Volkswagen Golf. The contact stated that the turbocharger failed to operate as needed. The vehicle was taken to the dealer, and the mechanic informed the contact that during the inspection, the rear coil spring fractured. The contact researched and became aware of NHTSA Campaign Number: 19V188000 (Suspension), which was associated with the failure; however, the VIN was not included. The contact stated that the dealer had replaced the turbocharger assembly after the…

The tire sidewall blew out. We were driving at 65 mph on an interstate highway in an urban area and had to change the tire in the triangular space between the highway lanes and an exit - very dangerous. These were sold as 60,000 mile tires, and this tire had 20,200 miles on it. It was maintained at proper pressure. Conditions were clear, dry, summer weather in Albuquerque, NM. The problem has not yet been confirmed by the service center, but we will be taking the damaged tire there because it…

While driving at approx 65 mph on a highway, I heard a loud thunk from the left rear side of my 2015 VW Golf and the car swerved a little bit. I was thankfully able to control the car and get myself to safety. A family member looked under the car and the broken coil spring was clearly visible, with a very sharp end at the point it broke, right next to the tire... could have been a disaster. I had the car towed to a local VW dealership where they confirmed the broken spring and replaced both…

my car is 5 years old, only has 37291miles. Failed Component: Seat Belts (Right Rear Passenger Buckle) Description of Incident: The right rear passenger seat belt buckle assembly has suffered a complete mechanical latch failure. When attempting to insert the seat belt tongue into the buckle receptacle, the internal latching mechanism fails to engage, catch, or lock. The seat belt cannot be secured under any amount of pressure, rendering the entire passenger seating position completely unusable…

15V483000 (VW Recall Code 69L2) was issued for 2014 Volkswagen Golf's indicating a clock spring affecting a cable that powers the air bag. This is indicated also by the airbag emergency light coming on. I believe a similar, if not the same, issue is occurring in my 2015 VW Golf. Furthermore, the issue has affected all mechanical buttons on the steering wheel. I had taken my vehicle to a VW mechanic that indicated a recall had been issued for this problem. However, upon my own further…

Rear strut completely broke

Vehicle brought in for Recall 20UF (fuel tank suction pump fire risk) on 04/15/2026. Upon pickup after approximately one week of dealer service, a strong chemical odor was present in the cabin that did not exist prior to service. Odor persists despite cabin air filter replacement with activated charcoal filter, professional carpet shampooing, and extended airing out over several weeks. Dealer dismissed concerns and suggested owner pay for cabin filter replacement which had no effect. VW's own…

Took my car into VW in Johnson City TN because my millage has been dropping drastically. Went from about 420 miles to a tank, down to less than 300. There is hesitation and jerking when I accelerate as well as a gasoline odor in the cab of the vehicle after refueling. Service manager said there was no code thrown and when he took it for a drive her drove “conservatively” and the mpg was normal. They did not physically inspect the fuel pump jet and gaslit me saying it was how I’m driving.…

SUPPLEMENTAL INFORMATION OF ODI COMPLAINT NUMBER 11740201. I am submitting critical supplemental information to my active safety complaint regarding a 2018 Volkswagen Golf SportWagen (1.8T engine). My primary safety issues are a severe drop in fuel efficiency (cut completely in half), heavy vehicle hesitation/jerking during acceleration, and a powerful raw gasoline smell inside the cabin immediately after fueling. These symptoms heavily align with the known physical failures covered under…