Genesis

When Highway Driving Assist / Lane Following Assist is active — confirmed by illuminated green HDA and lane assist indicators — the vehicle applies uncommanded steering torque, to the left or to the right, strong enough to force the vehicle out of its lane. This occurred on every drive, daily, from delivery on 7/2/2026 (approximately 23,200 miles) until the vehicle was brought in for service on 7/13/2026. The behavior was identical regardless of lane markings (solid, dotted, or absent) and road…

On XXX, I delivered my 2020 Genesis G70 3.3T AWD Prestige (64,267 miles) to Jenkins Genesis of [XXX], for routine factory-recommended maintenance, including transmission, transfer case, front differential, rear limited-slip differential (LSD), brake fluid, and cooling system services. Before this visit, the vehicle had no history of drivetrain problems. It had recently completed an approximately 8½-hour drive from [XXX] to [XXX], followed by three weeks of normal driving, without any binding,…

I am writing to file a formal complaint regarding the service I received, and the dealership’s failure to address what I believe is a serious safety issue following recall repairs performed on my vehicle. On XXX, I brought my vehicle for a routine oil change and to complete three mandatory recall campaigns, including an ECM software update related to a misfire recall. Prior to this service, my vehicle had never exhibited any misfiring, transmission, or drivability issues. However, on Sunday,…

I had the known reported issue TSB 25-BE-004G repaired and even after repair there is a burning wire smell that the dealer claims they can’t replicate. We had the same issue with Genesis Plano initially and after driving the vehicle out of state we were stranded and took it to Genesis of Peoria where the issue was diagnosed. We are encountering the issue again and it is a fire risk hazard.

Back-up camera stopped working. Upon Reverse, a green screen appears that says No Camera Signal Received. Please try again later. Green screen disappears when car is put in Drive. Issue did not correct itself upon on/off cycle. Car will be taken into dealer for repair.

The contact owns a 2023 Genesis G70. The contact stated that while driving on several occasions at various speeds, the Turn Signal Error message was displayed and an orange master warning light was illuminated. The vehicle was taken to the residence, where the contact noticed condensation in the passenger’s side headlight. The contact stated that the passenger’s side turn signal bulb was replaced. The vehicle was then taken to a dealer, and it was determined that the passenger’s side headlight…

On XXX while driving at approximately 5mph in a parking lot my Genesis GV70 shifted from Drive to Park by itself causing the car and my wife and I to lurch forward and come to a stop! The car would not come out of Park and a warning came up after the fact saying to contact immediate service. My wife and I were in the car and there were no injuries. If this occurred at a higher rate of speed on a busy highway I cannot imagine what would have happened. I immediately called Genesis Road…

A/C compressor not coming on when cabin A/C does. This means it is also not coming on to cool the battery, which could prevent proper battery thermal management, raising safety and performance risks in hot climates. A/C compressor and inverter have been replaced without resolving the issue. It has been to two dealerships that independently diagnosed the problem as the A/C compressor. The car is currently at Allen Turner Genesis in Pensacola, FL so it should be available for inspection. There…

Dear NHTSA Office of Defects Investigation, I am submitting this letter to request an urgent review of a recurring and widespread air‑conditioning failure in the 2018 Genesis G80. The AC system consistently shuts off after extended driving and does not cool down when the car starts, especially in high‑heat environments In Texas, cabin temperatures can exceed 120°F, creating conditions that can lead to heat exhaustion or heat‑related illness. This is not an isolated incident. Many owners have…

Driver side rear door electric latch is stop working and i tried to open the latch manually but the locked latch won't let me but remain locked. I have concerns with the situation because when door latch were broken due to accident, the door would remain locked and passengers would not be able to escape from inside of the car