Toyota Grand Highlander

On XXX, at about 2:00 PM we were driving south on I95 somewhere in [XXX] when we heard a very loud noise. Thinking it was a rock hitting the windshield we looked but could see no cracks or chips so we kept driving on our trip to [XXX]. The next day it was windy and we thought it was unusually noisy inside the vehicle but we just thought it was the wind. After driving around in [XXX] we said it was unusually noisy inside so I said I would stand on the door sill to look at the roof and that’s…

Incident occurred on XXX at 9:46AM PST, [XXX]. When applying brakes normally to come to a gradual stop behind another vehicle stopped at a stop sign on a slight decline, PCS collision warning lights enabled and vehicle lurched forward while my foot was on brake. This is not to be confused with automatic braking behavior as front collision warning lights in driver information center flashed red. Rather, vehicle lurched forward as if accelerating once within feet of vehicle in front. Then,…

The vehicle exhibits abnormal fuel system behavior. When the vehicle reaches a low fuel condition (approximately 40–50 miles to empty), the fuel tank only accepts about 12 gallons, even though the listed tank capacity is 17.2 gallons. After refueling, the fuel gauge displays FULL and the “Distance to Empty” reading jumps to over 360 miles, which is inconsistent with the amount of fuel added. A Toyota dealer documented this behavior on a repair order, stating that the tank accepted only 12…

Dear NHTSA Vehicle Safety Team, I am writing to report a serious steering system issue to my 2024 Toyota Grand Highlander Hybrid and to request that NHTSA review this incident for potential safety concerns affecting other owners of the same vehicle model. Vehicle Information - Make and Model: 2024 Toyota Grand Highlander Hybrid - VIN: [XXX] - Mileage at the time of the issue: Approximately 66,000 miles - Component involved: Steering rack/rack-and-pinion assembly Sequence of Events 1.…

I experienced a serious safety incident involving my 2025 Toyota Grand Highlander with approximately 14,000 miles. While driving on a straight interstate highway at approximately 70 mph, surrounded by other vehicles, the steering wheel suddenly made two to three sharp, forceful jerking movements to the left. Afterward, the steering wheel remained approximately 20 degrees off-center to the left. All lane departure assistance sensors were active during the incident. This unexpected steering…

On 9/26 at about 10:15am, my husband and I were fully stopped at a red light with his foot on the brake. Without him touching the gas pedal, the car suddenly surged forward as if it had been accelerated. It stopped for a moment, then surged forward again. Because he was holding the brake, the car didn’t move much, but each surge caused a hard jolt that felt like being rear-ended. No other vehicle hit us.

While driving in neighborhood at around 25 mph car started to sputter and lose power. Started flashing on display regarding ADAS which all disengaged then hybrid system failure message displayed. Stopped car, called dealership and asked if safe to drive. They said it was ok and set appointment for next morning, they contacted Toyota and confirmed it needed a new transmission. Gave me a rental and said car was do not drive. Said transmission backordered under warranty.

Has a VERY strong gas smell and fumes near gas tank after car has been idling.

Driving in city traffic during morning rush hour, sitting at traffic light, when display lights up indicating “Hybrid Malfunction” and “take vehicle to dealer”. Leaving traffic light, the vehicle at first does not move after pressing accelerator, then slowly engages and thugs along. Pull over on closest side street and turn off vehicle, hoping just a fluke. Restart vehicle and drive a few yards. Stop and attempt to resume driving. This time the vehicle does not react at all, neither in…

Engine temperature overheated during long idle on an out of town event. The vehicle put in park and engine running in idle with AC running. Vehicle coolant temp reach high mark in the red area. Vehicle temp alarm gave a warning to shutdown. I estimated the car idle time 40 min due to traffic accident ahead. The incident occurred on 9/11/26. The car was taken to dealer 9/17/26 for checkup/diagnose the issue. Dealer stated, they could not duplicate the issue. But they did my find the vehicle…