NHTSA Data Explorer

Ram ProMaster 2500

Data refreshed July 24, 2026

Select a model year to filter results to that year of the Ram ProMaster 2500.

Complaints

633

Active records

Recalls

45

Active records

TSBs

832

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

4

Crashes

19

Fires

15

Top reported issues — Ram ProMaster 2500

Click a category to expand its values.

Condition issue

172

Operating state

151

Driver assistance issue

106

Reporting mechanism

105

Transmission/drivetrain behavior

69

Braking behavior

63

Fluid issue

61

Performance issue

58

Thermal issue

58

Steering behavior

57

Noise

53

Engine behavior

40

Electrical issue

32

Vibration/harshness

27

Lighting behavior

25

Safety restraint issue

22

Ride/handling behavior

17

Access/entry issue

16

Smell

14

Powering on/off behavior

11

Safety restraint behavior

10

Infotainment behavior

9

Recent change

8

Starting behavior

7

Communication/network issue

3

HVAC behavior

3

Electrified system issue

2

Wiper/washer behavior

2

Recent filings

The 10 most recent filings for each type.

2023 RAM PROMASTER

Filed Jul 21, 2026


Fuel Tank leaking at inlet port. Leaking gasoline on ground. Vehicle is at Sunset Dodge for fuel tank replacement. Not under warranty or a recall at this time. Fuel started leaking with no warning

2023 RAM PROMASTER

Filed Jul 21, 2026


Fuel tank leaking at inlet port, dripping gasoline on the driveway and making vehicle not drivable due to the risk of fire. Independent service center replaced fuel tank to fix issue. No warnings 6/25/2026

2023 RAM PROMASTER

Filed Jul 21, 2026


Fuel tank leaking on the ground. Tank leaking at inlet connection Vehicle at Sunset Dodge for tank replacement, waiting on back ordered fuel tank no warning tank started leaking 7/10/2026

2023 RAM PROMASTER

Filed Jul 21, 2026


Fuel tank leaking large amounts of fuel at tank Inlet. Can not use vehicle. Picture included I do have a video. Vehicle is at Sunset Dodge for tank replacement. Tanks are on back order 7/7/2026

2023 RAM PROMASTER

Filed Jul 20, 2026


The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving approximately 65 MPH, the message “Power Steering Service” was displayed with a high-pitched whining sound coming from underneath the hood and the dashboard. The vehicle was taken to the dealer, who diagnosed that the steering gear EPS module and jumper harness needed to be replaced, and the vehicle needed an alignment. The vehicle was not repaired. The contact researched online and associated the failure with…

2023 RAM PROMASTER

Filed Jul 19, 2026


Steering Rack and Pinion failure due to corroded electrical connection plug. This occurred in april, 2025, when the van had less than 15,000 miles on it. Took the van to Blue Ridge Chrysler Dodge dealership in Abingdon Va .for Warranty repair. Plug was taken off another vehicle to put on mine aaaand dielectric grease added to hopefully keep the replacement plug from corroding too. Location of plug makes it susceptible to water infiltration, a definite design flaw that is likely to cause…

2023 RAM PROMASTER

Filed Jul 18, 2026


At 40,000 miles the Service Power Steering light came on solid red with !. Hill Kelly Ram Dealership in Pensacola done a diagnostic test and stated Steering gear/EPS Module and jumper harness needs replaced with an alignment. There is an investigation going on or has been with this same issue. My original warranty says it is not covered, my extended warranty with ProGuard is not helping to fix the issue as well. I am retired single female on Social Security and just purchased this vehicle from…

2023 RAM PROMASTER

Filed Jul 17, 2026


While driving, a “Service ESC” warning message appeared and the vehicle suddenly lost power steering assist, causing the steering to become extremely difficult and creating a serious safety risk while the vehicle was in motion. The vehicle was taken to a service center, where technicians found multiple loss-of-communication codes involving the electronic power steering system. Further inspection found the main electronic power steering connector full of water and corroded. The technician…

2023 RAM PROMASTER

Filed Jul 14, 2026


While operating a 2023 Ram ProMaster 2500 (3.6L V6) for normal commercial use at approximately 39,129 miles, the coolant began bubbling and engine temperature spiked suddenly while driving. The vehicle was immediately parked and towed to an authorized Chrysler Jeep Dodge Ram dealership as it was completely undrivable. This created a serious safety risk as the vehicle lost drivability suddenly on public roads during active commercial operation. Upon teardown the authorized dealer documented:…

2022 RAM PROMASTER

Filed Jul 13, 2026


I am reporting a severe, intermittent loss of Electronic Power Steering (EPS) assist on a 2022 Ram ProMaster cargo van at ~21,000 miles. The defect causes sudden drops in steering assistance and erratic wheel-jerking under heavy electrical loads during rapid, low-speed turns while parking.A professional dealer teardown and inspection at Dutch Miller Ram confirmed that environmental rainwater from the windshield cowl completely breached the factory weatherproofing seals. Standing liquid was…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated July 24, 2026. Refreshed nightly.