NHTSA Data Explorer

Ram ProMaster 2500

Data refreshed October 25, 2026

Select a model year to filter results to that year of the Ram ProMaster 2500.

Complaints

685

Active records

Recalls

44

Active records

TSBs

832

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

4

Crashes

19

Fires

15

Top reported issues — Ram ProMaster 2500

Click a category to expand its values.

Condition issue

232

Operating state

146

Driver assistance issue

112

Reporting mechanism

112

Steering behavior

82

Transmission/drivetrain behavior

75

Fluid issue

74

Braking behavior

65

Thermal issue

61

Performance issue

60

Noise

52

Engine behavior

45

Electrical issue

35

Vibration/harshness

33

Lighting behavior

25

Ride/handling behavior

24

Safety restraint issue

23

Infotainment behavior

21

Smell

16

Access/entry issue

15

Safety restraint behavior

10

Recent change

8

Powering on/off behavior

7

Starting behavior

7

Communication/network issue

4

HVAC behavior

4

Wiper/washer behavior

3

Electrified system issue

2

Charging behavior

1

Recent filings

The 10 most recent filings for each type.

2022 RAM PROMASTER

Filed Oct 21, 2026


Complete loss of electric power steering assist while driving. On[XXX] in Austin, TX, the power steering began acting up at approximately 45 mph, then fully gave out at about 10 mph while parking, and I could no longer steer the vehicle. No crash or injury occurred, but losing steering at road speed put me and others at serious risk of a crash. Prior symptom: about 45 days earlier (early September 2026), the steering wheel jerked randomly while driving. Warning lamps: UNKNOWN. The vehicle was…

2023 RAM PROMASTER

Filed Oct 19, 2026


My 2023 Ram ProMaster 3500 Van has a fuel leak where the filler-tube goes into the gas tank. I believe others have reported the factory defect & safty hazard. The manufacturer and the dealer will NOT fix it without charging me over $2,500. The vehicle is out of its 3-year, 36,000-mile warranty, but I believe this factory manufacturing defect should be covered. The cost will discourage people from getting it fixed and could lead to major issues later. Jacksonville Chrysler, Jeep Dodge Ram…

2023 RAM PROMASTER

Filed Oct 18, 2026


RAM is or was (I hope someone checks) still selling the part with the defective recalled steering assembly for the issue with the corroded wiring harness. My van has been sitting in the shop for nearly a month disabled due to their entire steering system failing from this recalled issue, on top of the two week wait it was disabled waiting for the mechanic to fit it in their schedule. A little over two weeks ago from this day, October 17th, the mechanic ordered that part which makes no sense…

2023 RAM PROMASTER

Filed Oct 16, 2026


Water intrusion into the electric power steering rack/harness causing failure. The steering wheel was shaking violently and rendering the vehicle completely undrivable. Once the vehicle dried out, the symptoms went away.

2016 RAM PROMASTER

Filed Oct 10, 2026


Fuel tank where gasket seal is, leaking gas. Seal cannot be replaced, whole tank needs to be replaced. According to mechanic it will take 3 months to get new gas tank. Looking online and according to mechanic - it it a very common problem with this van. It causes risk of fire while waiting for new gas tank.

2021 RAM PROMASTER

Filed Oct 9, 2026


We have a 2021 Ram Promaster 1500 Winnebago Pocket Solis. We smelled gasoline while loading up gear for a trip. Upon inspection we saw that gasoline was leaking at the seal of the gas tank. We have taken it to the local Ram dealership that confirmed it is leaking at the cold weld of the gasoline tank. Unfortunately, it is all one piece and the whole tank has to be replaced. $2,400 It is very expensive to replace the whole tank. Our van has only 48k miles on it. It is ridiculous that the…

2023 RAM PROMASTER

Filed Oct 9, 2026


Power steering became inoperable requiring force to steer, with pulsing resistance against the direction being turned. Wasn't a large safety concern, as I was trying to maneuver in a parking lot. Happened suddenly.Lights showed power assistant needs serviced. Had it taken to a dealer where it was determined that water intrusion was the cause. Quoted at $6,500. Can't afford that. Had it taken home

2022 RAM PROMASTER

Filed Oct 8, 2026


SINCE NEW THE ROOF HAS LEAKED WATER. BROUGHT TO DEALER TWO TIMES. BOTH TIMES THEY PUT TYPE OF SEALER THAT ONLY WORKD FOR A FEW MONTHS THEN THE SECOND JUST A FEW DAYS. THE SEALER THEY USED SECOND TIME WAS WHITE (OUR VEHICALE IS BLUE) .HAD TO BRING TO A BODY SHOP TO REPAIR AND PAY OUT OF POCKET. WE HAD ISSUES NOT BEING ABLE TO TURN OFF THE ENGINE WITHIN THE FIRST YEAR AND HAD TIO PULL THE FUEL PUMP FUSE TO SHUT DOWN EVENTUALLY DEALER WAS ABLE TO REPAIR THE COOLANT RESOVOIR SPRANG A LEAK WITHIN…

2023 RAM PROMASTER

Filed Oct 7, 2026


What component or system failed or malfunctioned, and is it available for inspection upon request? The plastic fuel tank failed. It cracked/split open and is actively leaking gasoline. The failure is at or near the filler inlet connection where the filler pipe attaches to the tank. The tank is still installed on the vehicle and is available for inspection upon request at Lakeland Chrysler Dodge Jeep Ram (or can be made available wherever the vehicle is located). How was your safety or the…

2022 RAM PROMASTER

Filed Oct 3, 2026


As I was turning into traffic from a stop, the power steering failed to work. I did not have strength to turn the steering wheel and needed someone else to drive it. There were no warnings prior to the failure, but as it failed, several items flashed. I am waiting for more information from the service center/dealer. Although it seemed that the power steering would work intermittently, the service center stated that the rack and pinion were dead on the bus, which is vernacular that is…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated October 25, 2026. Refreshed nightly.