NHTSA Data Explorer

Mazda CX-9

Data refreshed October 26, 2026

Select a model year to filter results to that year of the Mazda CX-9.

Complaints

1,493

Active records

Recalls

14

Active records

TSBs

1,172

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

40

Crashes

62

Fires

14

Top reported issues — Mazda CX-9

Click a category to expand its values.

Condition issue

553

Braking behavior

510

Operating state

380

Noise

318

Fluid issue

317

Engine behavior

224

Thermal issue

146

Reporting mechanism

142

Safety restraint issue

92

Performance issue

86

Vibration/harshness

67

Driver assistance issue

63

Transmission/drivetrain behavior

40

Safety restraint behavior

38

Steering behavior

38

Smell

35

Access/entry issue

25

Electrical issue

22

HVAC behavior

18

Infotainment behavior

16

Ride/handling behavior

16

Powering on/off behavior

15

Starting behavior

15

Lighting behavior

11

Wiper/washer behavior

5

Recent change

3

Communication/network issue

2

Recent filings

The 10 most recent filings for each type.

2011 MAZDA CX-9

Filed Oct 21, 2026


Odometer Fraud. The contact purchased a 2011 Mazda CX-9. The vehicle was a private sale. At the time of purchase, the mileage was 109,000. A mileage discrepancy was discovered when a Been Verified report indicated that the mileage was 294,000 in 2024. The contact stated that the seller informed him that she and her fiancé had replaced the cluster gauge.

2022 MAZDA CX-9

Filed Oct 15, 2026


Fire

The front passenger seat heating element in my 2022 Mazda Model, CX-9 malfunctioned, failing to regulate temperature and creating an immediate thermal safety and fire hazard. While operating the vehicle normally with the passenger side seat heater turned on, the system rapidly reached temperatures far exceeding normal comfort parameters. The heat became intense enough to cause smoke to fill the car, a flame to appear on the seat, and a giant burned hole in the seat. To prevent an active vehicle…

2021 MAZDA CX-9

Filed Oct 14, 2026


2021 Mazda CX-9 (VIN: JM3TCBDY3M0538768 / 72,400 mi) Vehicle has suffered complete, sudden loss of motive power at high freeway speeds on four separate occasions. Without warning, the engine loses all propulsion, essentially stalling mid-traffic and forcing me to dangerously coast across active freeway lanes to the shoulder. This creates an extreme risk of a high-speed rear-end collision. No crash or injuries have occurred yet, but the car is entirely unsafe to drive. The authorized Mazda…

2016 MAZDA CX-9

Filed Oct 6, 2026


We discovered the problem by accident -- pulled out of our garage and there was a coolant puddle on the garage floor. No dashboard warnings, no overheat messages, no visible symptoms before that. That's what makes this failure mode dangerous: it loses coolant silently, and you find out from a puddle or from an overheat, not from the car telling you. A Mazda dealership confirmed the failure during a multi-point inspection by one of their master technicians (September 2026): coolant leaking from…

2016 MAZDA CX-9

Filed Sep 30, 2026


Cracked head cyclinder leaking. Unsafe to drive, coolant can leak into engine if not already. They are aware of it and extended a warranty for the issue in 2024. However people like me, my coolant didn't leak until this year 2026. There have been lawsuits on this issue, but they are still failing to address this issue. They created another part to replace the defected part which costs around $6000-$7000. Yes, took it to a Mazda dealer and confirmed the issue and they can fix but cost would…

2023 MAZDA CX-9

Filed Sep 29, 2026


Structural bolt (p#: 9-YA01-1401-A) connecting the lower control arm assembly to subframe has rusted apart. The head of the bolt was found in my driveway, otherwise there would be no indication of this potentially catastrophic failure. Vehicle is only 3 years old, was a cpo purchase, and has just 55k miles. Underbody is clean of rust. This is 100% a defect. This is a safety issue. Old bolt will need to be extracted and replaced. Not confident in other bolts so will need to at least inspect…

2016 MAZDA CX-9

Filed Sep 21, 2026


My car have a manufacturer engine defect that the company or corporation is not willing to fix. Only because I exceeded the warranty I call them (MAZDA) an told them that it wasn't under my control the these issues happened after the warranty expire. But they still refuse to help me.

2018 MAZDA CX-9

Filed Sep 17, 2026


While driving at highway speed in heavy rain the oil light suddenly came on followed within 30 seconds by an urgent need to immediately stop the car due to overheating. There was no radiator fluid left due to the sudden and catastrophic structural failure caused by a known manufacturing defect. Mazda calls it csp-11. They did NOT do a recall even though a situation such as this is clearly life-threatening. They offer an extended warranty to fix the problem fully up to 120,000 miles. Our car has…

2018 MAZDA CX-9

Filed Sep 15, 2026


My 2018 Mazda Cx-9 equipped with the skyactiv-g 2.5T developed a serious cylinder-head/cooling-system failure. The vehicle began to lose coolant with no apparent external leak and subsequently displayed and engine -overheating warning. It continued to lose coolant after a flush. The Mazda dealership inspected the vehicle and diagnosed a warped cylinder head; I was also advised that the engine oil was milky, indicating coolant contamination. The affected component is the engine cylinder…

2021 MAZDA CX-9

Filed Sep 12, 2026


I entered the interstate normally, with no issues accelerating or merging. While driving at approximately 70 mph, in traffic, all three warning messages appeared on the instrument cluster at the same time: “Smart Brake System Malfunction,” “Driver Attention Alert System Malfunction,” and “Forward Smart City Brake Support Malfunction.” At the same moment, the vehicle began to lose speed. I pressed the accelerator pedal firmly. The speed continued to decrease instead of increasing. I could not…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated October 26, 2026. Refreshed nightly.