NHTSA Data Explorer
Jeep Grand Cherokee L
Data refreshed October 25, 2026
Select a model year to filter results to that year of the Jeep Grand Cherokee L.
Complaints
1,749
Active records
Recalls
36
Active records
TSBs
1,751
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
2
Injuries
52
Crashes
80
Fires
15
Top reported issues — Jeep Grand Cherokee L
Click a category to expand its values.
Operating state
Reporting mechanism
Driver assistance issue
Condition issue
Performance issue
Engine behavior
Electrified system issue
Braking behavior
Transmission/drivetrain behavior
Steering behavior
Infotainment behavior
Electrical issue
Noise
Powering on/off behavior
Safety restraint issue
Access/entry issue
Starting behavior
Vibration/harshness
Lighting behavior
Thermal issue
HVAC behavior
Safety restraint behavior
Fluid issue
Recent change
Ride/handling behavior
Smell
Charging behavior
Communication/network issue
Wiper/washer behavior
Recent filings
The 10 most recent filings for each type.
2021 JEEP GRAND CHEROKEE L
Filed Oct 22, 2026
While driving on a public road with my two small children my Jeep suffered a sudden and catastrophic 100% total electrical blackout. The vehicle electrical system glitched, the engine shut down, the steering failed and the wheels locked up completely, leaving me stranded in a active intersection with non working hazardous lights. the vehicle completely lost auxiliary and safety circuits. There was zero warning of any sort on my dash prior to this happening, leaving me and my two small children…
2023 JEEP GRAND CHEROKEE
Filed Oct 21, 2026
On [XXX], while traveling southbound on [XXX] south of Santee, South Carolina, my vehicle lost its passenger-side rear coil spring. I was towing a trailer and initially attributed the vehicle's low rear stance to the trailer’s weight. After arriving in Bluffton and returning the trailer, the rear remained low. I looked underneath the vehicle and discovered the missing spring. On [XXX], AutoNation CDJR Hilton Head confirmed the missing spring and refused to let me drive the vehicle, warning…
2025 JEEP GRAND CHEROKEE
Filed Oct 21, 2026
2025 Grand Cherokee Laredo Drivers side B pillar is making a creaking sound and popping noise that started now and again and then became more consistent. We have had it at the dealer under warranty currently and they have had the car more than my wife and I. three attempts made and still no permanent fix, though they have replaced the door striker and the manager said welds looked good but still it does not sound right. The passenger B pillar makes no noise at all. Jeep HQ Corporate office…
2022 JEEP GRAND CHEROKEE
Filed Oct 20, 2026
[Incident Description & System Failure] On XXX, at approximately 30,340 miles, hybrid propulsion and charging system completely failed while the vehicle was in motion. The vehicle suffered a sudden Loss of Motive Power and stalled completely on a public road. The vehicle was towed immediately and is currently inspection upon request. [Safety Risks Experienced] The vehicle suffered a catastrophic power failure and stalled suddenly in the middle of a public road. This created an immediate…
2025 JEEP GRAND CHEROKEE
Filed Oct 20, 2026
The vehicle experiences severe drivetrain binding, mechanical clunking, and erratic 4WD electronic timing failure while operating at normal driving speeds. During acceleration (27–28 mph, transitioning from D4 to D5 gear), the automatic 4WD transfer case / front axle disengages abruptly under load, causing an audible mechanical clunk and drive-line shock. During deceleration (31 mph down to 15 mph, downshifting from D6 to D4 gear), the 4WD system forces a re-engagement of the front axle,…
2024 JEEP GRAND CHEROKEE L
Filed Oct 20, 2026
On XXX, while driving on a public roadway, my 2024 Jeep Grand Cherokee suddenly lost propulsion without warning. The vehicle stopped moving and refused to accelerate. The dashboard displayed a flashing red “D” and instructed me to shift into park. I genuinely feared for my life because the unexpected failure placed me at risk of a serious collision. This was the second occurrence of the same malfunction. Within the preceding year, the vehicle stopped moving and refused to accelerate in a…
2023 JEEP GRAND CHEROKEE
Filed Oct 19, 2026
the rear cross traffic warning and blind spot warning DO NOT ALARM if you have an iphone connected to Carplay when you start the car and that iphone is on silent. I would think that a critical safety feature like this would be completely separate from connected devices. I almost backed into a child crossing on a bike because of this failure. I contacted Jeep to let them know of this issue and got a vague email saying Jeep had evaluated the situation and declines to buy my vehicle back (which I…
2025 JEEP GRAND CHEROKEE
Filed Oct 19, 2026
1).While driving the message shows up: Vehicle is not in park. Then the motor shuts off (at any speed). This happened several times (I was on my way to take my wife to chemo infusions)! This is very dangerous when driving and caused almost an accident on the highway!!! 2), When turning the motor on, the seat moves into the pre-set drivers position, then moves back again and then the motor shots off. The car can't be driven then for a few minutes.
2025 JEEP GRAND CHEROKEE
Filed Oct 17, 2026
Suddden engine stalls/electrical shutdown while in motion, causing total loss of power steering and power Other incidents of while traveling at 65-70 mph on the interstate the vehicle suddenly suffered a power failure and dropped into a dangerously low gear at low speed. The engine wound up drastically, causing a severe spike in RPMs, but when pressing the gas pedal, the vehicle refused to move or increase speed.spedometer read 20 mph. I videoed this when it happened.
2023 JEEP GRAND CHEROKEE
Filed Oct 16, 2026
While driving in active traffic at approximately 6 PM, our 2023 Jeep Grand Cherokee 4xe experienced a catastrophic, sudden loss of propulsion/driving power with no prior warning. The vehicle would not switch to gas, completely died, and refused to restart even in e-Save mode. A dashboard warning appeared: 'plug in vehicle for battery conditioning.' We were stranded in an active lane of travel and nearly rear-ended before securing police assistance (911 call) and a AAA tow. This directly mirrors…