NHTSA Data Explorer

Jeep Grand Cherokee

Data refreshed May 30, 2026

Select a model year to filter results to that year of the Jeep Grand Cherokee.

Complaints

29,077

Active records

Recalls

143

Active records

TSBs

3,913

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

61

Injuries

1,594

Crashes

2,047

Fires

610

Top reported issues — Jeep Grand Cherokee

Click a category to expand its values.

Operating state

11,760

Condition issue

6,856

Engine behavior

4,101

Reporting mechanism

3,768

Transmission/drivetrain behavior

3,309

Safety restraint issue

2,541

Vibration/harshness

2,108

Performance issue

1,920

Safety restraint behavior

1,746

Noise

1,728

Braking behavior

1,649

Starting behavior

1,640

HVAC behavior

1,628

Thermal issue

1,463

Driver assistance issue

1,306

Access/entry issue

1,256

Fluid issue

1,078

Electrical issue

1,068

Steering behavior

1,045

Lighting behavior

937

Powering on/off behavior

869

Infotainment behavior

863

Ride/handling behavior

365

Recent change

358

Smell

295

Electrified system issue

232

Wiper/washer behavior

204

Communication/network issue

51

Charging behavior

17

Recent filings

The 10 most recent filings for each type.

2018 JEEP GRAND CHEROKEE

Filed May 28, 2026


Cylinder Misfires OBD-II code P0303 Engine Overheats after changed thermometer Fuel in the coolant system Coolant leaking from exhaust

2014 JEEP GRAND CHEROKEE

Filed May 28, 2026


Crash

See attached document for complaint.

2023 JEEP GRAND CHEROKEE

Filed May 28, 2026


Loss of propulsion while driving Yes it is available for inspection upon request Complete and total loss of propulsion/acceleration when pressing on gas pedal while driving and going into a left turn across oncoming traffic; driver and five year old passenger in the vehicle at the time of incident. Safely maneuvered the vehicle to the side of the roadway. Dealership has not been able to recreate the problem. Vehicle has been at dealership service department since May 14, 2026, immediately after…

2018 JEEP GRAND CHEROKEE

Filed May 27, 2026


While driving my Jeep Grand Cherokee, the front passenger headrest suddenly deployed forward with a loud popping/exploding sound. There was no collision, no impact, and no warning before it happened. Fortunately, no one was sitting in the passenger seat at the time. If a passenger had been seated there, the headrest could have struck them in the back of the head or neck and potentially caused serious injury. This appears to be a dangerous safety defect involving the Active Head Restraint…

2015 JEEP GRAND CHEROKEE

Filed May 26, 2026


While driving, the drivers side head rest exploded and pushed my body/neck forward. There was no accident that prompted this and was slowing down to a stop light.

2014 JEEP GRAND CHEROKEE

Filed May 26, 2026


While driving on the highway my Jeep GC shifts into neutral. Once I'm able to pull the car over, I'm not able to put the car into park or shut the car off. After a bit of time the car will start back up and will drive. It has been to the shop and they can not find what is the problem. there are no codes to be read. In reading various forums that is a common problem with the 3.2l engine in the Jeeps. It is dangerous as you lose ability to drive the car on teh highway, when it happens and…

2023 JEEP GRAND CHEROKEE

Filed May 26, 2026


Rear right coil spring violently detached and flew across my garage. Fortunately we were not driving it on the Florida Turnpike at the time and none of my family was in the garage when it explosively ejected. We took it to the dealership, Napleton’s Jeep, on February 23, 2026 for its annual service and explicitly directed them to repair or correct any recalls. They said they could not perform the coil spring repair because “Parts Not Available” but assured us it had been inspected and was…

2023 JEEP GRAND CHEROKEE

Filed May 26, 2026


The jeep was parked in our garage. When returning to the garage the right rear coil spring was laying on the garage floor. The jeep is stock. There was no accident or pothole event. The spring or mount broke or failed unexpectedly while the jeep was parked in our garage.

2012 JEEP GRAND CHEROKEE

Filed May 26, 2026


Alternator overheated and vehicle stalled. Smoke was seen coming out from alternator. Incidentbandbvehicke details are consistent with FCA Recall T36. Looking to include vehicle in recall.

2020 JEEP GRAND CHEROKEE

Filed May 23, 2026


The internal fuel pump/fuel pump circuit on my 2020 Jeep Grand Cherokee (VIN: [XXX] ) failed prematurely, resulting in a sudden and severe 'no-crank' safety hazard. The fuel pump failure triggered a massive electrical current draw that shorted out the Powertrain/Engine Control Module communications and locked out the starter motor entirely. This electrical failure leaves the vehicle completely stranded, inoperable, and creates a significant risk of stalling in active traffic without power…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 30, 2026. Refreshed nightly.