NHTSA Data Explorer
Jeep Grand Cherokee
Data refreshed September 9, 2026
Select a model year to filter results to that year of the Jeep Grand Cherokee.
Complaints
21,378
Active records
Recalls
147
Active records
TSBs
3,913
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
59
Injuries
1,268
Crashes
1,744
Fires
469
Top reported issues — Jeep Grand Cherokee
Click a category to expand its values.
Operating state
Condition issue
Engine behavior
Transmission/drivetrain behavior
Reporting mechanism
Vibration/harshness
Safety restraint issue
HVAC behavior
Noise
Braking behavior
Access/entry issue
Thermal issue
Performance issue
Starting behavior
Safety restraint behavior
Fluid issue
Electrical issue
Steering behavior
Lighting behavior
Driver assistance issue
Powering on/off behavior
Ride/handling behavior
Recent change
Smell
Infotainment behavior
Wiper/washer behavior
Communication/network issue
Recent filings
The 10 most recent filings for each type.
2025 JEEP GRAND CHEROKEE
Filed Sep 7, 2026
Have had two different tires with golf ball size knots come up on sidewall
2014 JEEP GRAND CHEROKEE
Filed Sep 5, 2026
While maneuvering in a parking garage and switching between reverse and forward, the engine suddenly and unprompted revved excessively, sounding as though the accelerator pedal was floored. The vehicle forcefully lunged forward against braking pressure into a cement wall, causing front-end damage to the vehicle. Cruise control was completely disabled and no check engine light or warning indicators illuminated on the dashboard. At no time did I feel like I had control over the car. I sustained…
2020 JEEP GRAND CHEROKEE
Filed Sep 4, 2026
Exhaust system design defect. Original manifold system started to fail at approximately 40,000 miles, allowing CO gasses to enter vehicle cabin exposing passengers, including children, to potentially deadly exhaust fumes. Jeep, Jeep Service Centers have known since at least service bulletin 09-19-23 that the hangers and brackets used in the manifold system are not robust enough in design to “accommodate thermal expansion and engine movement without breaking or leaking.” I was never alerted to…
2020 JEEP GRAND CHEROKEE
Filed Sep 3, 2026
I am writing to make you aware of a safety issue that I have encountered with my 2020 Jeep Grand Cherokee Laredo. On August 21, 2026, the gas pedal/throttle control just fell off as I was driving myself and infant on a busy three lane thoroughfare in [XXX]. I went to slow down the car by braking, but it was very difficult. I went into an empty bus lane so as not to get rear ended or crash into something. Finally, the car systems ceased. No warning lamps came on ever or any messages. I had…
2019 JEEP GRAND CHEROKEE
Filed Sep 3, 2026
We found a huge spillage in our driveway and it had a color of yellowish Brown. Took it to the dealership tech found oil and coolant were mixed together and coming out of the overflow tank. Because the oil in the coolant mixed together, it went through all the components in the engine and it is a total loss. The car does not work and it needs a new engine. Had another independent car shop. Look at the car in they agreed. We had no signs of warning of anything being wrong with the car. It ran…
2020 JEEP GRAND CHEROKEE
Filed Sep 2, 2026
The factory-installed 8.4-inch Uconnect touchscreen/display in my 2020 Jeep Grand Cherokee is delaminating internally causing bubbling under the screen surface. The layers of the touchscreen are separating even though the screen has not been physically damaged. The Uconnect system and vehicle are available for inspection upon request. The delamination affects the touchscreen used to operate and display multiple vehicle functions. As the screen deteriorates, it can become difficult to read or…
2018 JEEP GRAND CHEROKEE
Filed Sep 2, 2026
system works intermittently--sometimes won't engage--other times suddenly cuts off when engaged
2019 JEEP GRAND CHEROKEE
Filed Sep 1, 2026
I recently was driving and my headlights went out, then smoke appeared on the passenger side of my car and immediately caught fire and my car was completely burned down.
2018 JEEP GRAND CHEROKEE
Filed Sep 1, 2026
In approximately early to mid-August 2026, I was driving my 2018 Jeep Grand Cherokee at approximately 40 mph when the passenger-side Active Head Restraint (AHR) suddenly deployed without any collision, rear impact, or other event that should have caused it to deploy. There was no passenger in the seat at the time, so fortunately no one was struck or injured. The vehicle had approximately 55,179 miles at the time of the incident. Its current mileage is 55,279 miles. Following the unexpected…
2022 JEEP GRAND CHEROKEE
Filed Aug 31, 2026
My 2022 Jeep Grand Cherokee 4xe has developed a recurring safety defect involving the front passenger seat lumbar-support system. Without any input from the passenger or driver, the pneumatic lumbar bladder will randomly begin inflating and continue until it reaches maximum inflation. When this occurs, the lumbar support protrudes significantly into the seatback and forces the passenger’s torso forward from the normal seated position. The passenger cannot reliably stop or reverse the inflation…