NHTSA Data Explorer
Jeep Cherokee
Data refreshed September 6, 2026
Select a model year to filter results to that year of the Jeep Cherokee.
Complaints
14,348
Active records
Recalls
73
Active records
TSBs
1,637
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
23
Injuries
535
Crashes
706
Fires
266
Top reported issues — Jeep Cherokee
Click a category to expand its values.
Operating state
Reporting mechanism
Transmission/drivetrain behavior
Condition issue
Engine behavior
Performance issue
Vibration/harshness
Noise
Braking behavior
Fluid issue
Driver assistance issue
Safety restraint issue
Thermal issue
Steering behavior
Powering on/off behavior
Starting behavior
Electrical issue
Safety restraint behavior
Access/entry issue
Ride/handling behavior
Infotainment behavior
Lighting behavior
Recent change
HVAC behavior
Smell
Wiper/washer behavior
Communication/network issue
Charging behavior
Electrified system issue
Recent filings
The 10 most recent filings for each type.
2021 JEEP CHEROKEE
Filed Sep 3, 2026
The PTU is bad the vehicle can roll when in park.
2016 JEEP CHEROKEE
Filed Sep 3, 2026
I was driving home from work, the digital display (center)!showed my speed at 82m/h and revving the engine, the actual speedometer showed the actual speed I was doing of 32m/h…(right side of display). Computer reading lights and license plate light not working, yet they are. Took to repair shop and they could only reset, but it returned almost immediately. Gear shift malfunction. The lights on the gear shift and the alert in the display saying gear shift malfunction… all within 2 days… car…
2019 JEEP CHEROKEE
Filed Sep 3, 2026
My vehicle (2019 Cherokee trailhawk) was subject to 2 PTU recalls. I had the first one replaced after the dash light came on, then had that one replaced after it failed and began leaking fluid. When it started having issues again, I took it to a dealership and they stated the transmissions first gear dog clutch had gone out/was damaged. It only has 80,500 miles on it and I believe the shock load from multiple failing factory recalled components directly caused cumulative strain to the clutch…
2019 JEEP CHEROKEE
Filed Sep 3, 2026
PTU failure. Jeep Cherokee manufacture in 2019 through February and again in December have recalled PTU failure. The ones manufactured in between were not recalled but have same dangerous failure.
2018 JEEP CHEROKEE
Filed Sep 3, 2026
My 2018 Jeep Cherokee Trailhawk is subject to FCA Recall 01C/NHTSA 25V-011 for two-speed PTU failure. I have experienced 3 serious drivetrain events requiring towing. In April 2024, before the recall was announced, the vehicle suddenly lost acceleration while entering an interstate/on-ramp, with loud grinding/revving and jerking. An independent repair facility replaced the transmission. On May 18, 2026, another drivetrain failure occurred. An authorized Jeep dealer confirmed PTU failure and…
2020 JEEP CHEROKEE
Filed Sep 2, 2026
On [XXX], our 2020 Jeep Cherokee with approximately 62,562 miles experienced a sudden loss of motive power while traveling at highway speed on [XXX] out of Dayton, Wyoming. There was a clunk, the engine RPM increased, and the vehicle would no longer engage drive or park. The vehicle became inoperable and had to be towed to Sheridan Motors in Sheridan, Wyoming, where it remains. Sheridan Motors diagnosed an internal power transfer unit (PTU) failure and recommended replacement of the PTU…
2019 JEEP CHEROKEE
Filed Sep 2, 2026
Service 4w drive light came on vehicle stores going up in Kleins as well as it shut off on me on an interstate thank goodness there was no vehicles I was able to get it started and get to safety on side of the road. My car is a 2019 Jeep Cherokee and it is not on the power trend recall and I’m not sure why when it’s having these issues it’s a very dangerous situation
2019 JEEP CHEROKEE
Filed Sep 1, 2026
The rear differential is cracked and has seperated causing breakage at the snap ring due to faulty manufacturing. If the rear differential should fail while driving, the safety of myself, family and others on the road could be at extreme risk of injury or possible fatality caused by loss of control. The vehicle was inspected by an independent certified mechanic and Snethkamp Dealership for conformation. Signs of the issue were first discovered in early July when a whining type noise and slight…
2019 JEEP CHEROKEE
Filed Sep 1, 2026
The contact owns a 2019 Jeep Cherokee. The contact stated that the rear-view camera was stuck in the on position. There was an abnormal beeping sound while another vehicle was approaching. The local dealer was contacted and notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
2021 JEEP CHEROKEE
Filed Sep 1, 2026
While driving i lost power and heard whining and grinding. Loss of power. Had to get it to towed to the dealership where it remains as their no remedy.