NHTSA Data Explorer

Ford Fusion

Data refreshed October 26, 2026

Select a model year to filter results to that year of the Ford Fusion.

Complaints

23,956

Active records

Recalls

51

Active records

TSBs

611

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

12

Injuries

570

Crashes

844

Fires

187

Top reported issues — Ford Fusion

Click a category to expand its values.

Operating state

7,118

Reporting mechanism

6,181

Steering behavior

5,620

Condition issue

5,052

Engine behavior

3,488

Performance issue

3,123

Braking behavior

3,086

Driver assistance issue

2,434

Transmission/drivetrain behavior

2,039

Safety restraint issue

1,938

Fluid issue

1,935

Vibration/harshness

1,432

Access/entry issue

1,340

Thermal issue

1,288

Noise

1,068

Starting behavior

503

Safety restraint behavior

454

Electrical issue

395

Recent change

343

Infotainment behavior

300

Powering on/off behavior

293

Lighting behavior

248

HVAC behavior

225

Ride/handling behavior

192

Smell

192

Electrified system issue

129

Wiper/washer behavior

91

Communication/network issue

52

Charging behavior

22

Recent filings

The 10 most recent filings for each type.

2017 FORD FUSION ENERGI

Filed Oct 22, 2026


So I had my tires put on today and during that time I did a claim on here. And I just found out that my crankshaft is almost hanging out. And I read on Google. That’s something that usually happens with these once they’re in the high mileage which mine is. Claim # [XXX] was the claim I did before this one I had hit potholes several in Madera, California, where I live. The roads are very bad. I even had made a report to three years ago because I hit one to the police officer. INFORMATION…

2016 FORD FUSION

Filed Oct 22, 2026


My ford fusion has had an open recall for about a year now for the back up camera. When I put my car in reverse the image is sometimes reverted, like things on the left are on the right of the screen, sometimes it is all black, and sometimes it has lines down the middle of the screen. I’ve called ford multiple times to see about when I could get this fixed and they keep telling me theirs is no remedy available yet.

2017 FORD FUSION ENERGI

Filed Oct 22, 2026


I have a few complaints. First the most important. I was sitting in the drivers seat waiting on my kids. I accidentally pushed the set seat. Which seat 1 & 2 are both set pretty far back. Well for whatever reason it kept moving my seat forward toward the steering wheel, which at first I was like OK laughing but then it kept going and then I got stuck in between the steering wheel and the seat and it wasn’t stopping so I opened my door and I believe that’s what stopped. I can’t remember I…

2016 FORD FUSION

Filed Oct 21, 2026


Ford Ecoboost coolant intrusion. Loss of coolant without noticeable leaks. Loss of power while experiencing cylinder misfire. After cool-down, engine runs rough with white tailpipe smoke and generates check engine light for cylinder misfire.

2020 FORD FUSION

Filed Oct 20, 2026


Our 2020 Ford Fusion automatically shifts back into Park and displays the Shift Sys Fault error message, the primary culprit is a broken transmission shift cable bushing. Vehicle may be in gear and unable to stop itself from rolling on an incline unless parking brake is applied.

2017 FORD FUSION

Filed Oct 20, 2026


While driving, the vehicle suddenly lost engine power (it shut off) and displayed auto start stop shift to P, then restart engine. The vehicle has never done this before, and thank goodness my wife did not have the kids in the car at the time. She was able to pull over safely only because she was on a small road with light traffic, and not at highway speed. Clearly, this put not only our vehicle at risk, but others as the brakes and steering became very hard to use when the engine just shut…

2010 FORD FUSION HYBRID

Filed Oct 20, 2026


The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving, the ABS warning light remained illuminated, and the Service AdvanceTrac warning message remained displayed. In addition, when depressing the brake pedal to come to a complete stop, the brake pedal extended to the floor, resulting in an extended stopping distance. The contact engaged the parking brake to bring the vehicle to a stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the…

2016 FORD FUSION

Filed Oct 20, 2026


The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was…

2016 FORD FUSION ENERGI

Filed Oct 20, 2026


The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the message Beware of your Surroundings – Rear-view Camera is Inoperative was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…

2014 FORD FUSION

Filed Oct 19, 2026


Ford Motor Company, a massive automotive manufacturer, sold a vehicle with a known, systemic defect that can cause a driver to suddenly lose power steering at highway speeds, while simultaneously disabling critical safety systems ABS and AdvanceTrac stability control. The vehicle's dashboard lights up like a Christmas tree, steering suddenly becomes incredibly heavy, and the safety nets designed to prevent a rollover or spin-out turn off at the exact same moment. Lives are absolutely being put…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated October 26, 2026. Refreshed nightly.