NHTSA Data Explorer
Ford Fusion
Data refreshed October 26, 2026
Select a model year to filter results to that year of the Ford Fusion.
Complaints
23,956
Active records
Recalls
51
Active records
TSBs
611
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
12
Injuries
570
Crashes
844
Fires
187
Top reported issues — Ford Fusion
Click a category to expand its values.
Operating state
Reporting mechanism
Steering behavior
Condition issue
Engine behavior
Performance issue
Braking behavior
Driver assistance issue
Transmission/drivetrain behavior
Safety restraint issue
Fluid issue
Vibration/harshness
Access/entry issue
Thermal issue
Noise
Starting behavior
Safety restraint behavior
Electrical issue
Recent change
Infotainment behavior
Powering on/off behavior
Lighting behavior
HVAC behavior
Ride/handling behavior
Smell
Electrified system issue
Wiper/washer behavior
Communication/network issue
Charging behavior
Recent filings
The 10 most recent filings for each type.
2017 FORD FUSION ENERGI
Filed Oct 22, 2026
So I had my tires put on today and during that time I did a claim on here. And I just found out that my crankshaft is almost hanging out. And I read on Google. That’s something that usually happens with these once they’re in the high mileage which mine is. Claim # [XXX] was the claim I did before this one I had hit potholes several in Madera, California, where I live. The roads are very bad. I even had made a report to three years ago because I hit one to the police officer. INFORMATION…
2016 FORD FUSION
Filed Oct 22, 2026
My ford fusion has had an open recall for about a year now for the back up camera. When I put my car in reverse the image is sometimes reverted, like things on the left are on the right of the screen, sometimes it is all black, and sometimes it has lines down the middle of the screen. I’ve called ford multiple times to see about when I could get this fixed and they keep telling me theirs is no remedy available yet.
2017 FORD FUSION ENERGI
Filed Oct 22, 2026
I have a few complaints. First the most important. I was sitting in the drivers seat waiting on my kids. I accidentally pushed the set seat. Which seat 1 & 2 are both set pretty far back. Well for whatever reason it kept moving my seat forward toward the steering wheel, which at first I was like OK laughing but then it kept going and then I got stuck in between the steering wheel and the seat and it wasn’t stopping so I opened my door and I believe that’s what stopped. I can’t remember I…
2016 FORD FUSION
Filed Oct 21, 2026
Ford Ecoboost coolant intrusion. Loss of coolant without noticeable leaks. Loss of power while experiencing cylinder misfire. After cool-down, engine runs rough with white tailpipe smoke and generates check engine light for cylinder misfire.
2020 FORD FUSION
Filed Oct 20, 2026
Our 2020 Ford Fusion automatically shifts back into Park and displays the Shift Sys Fault error message, the primary culprit is a broken transmission shift cable bushing. Vehicle may be in gear and unable to stop itself from rolling on an incline unless parking brake is applied.
2017 FORD FUSION
Filed Oct 20, 2026
While driving, the vehicle suddenly lost engine power (it shut off) and displayed auto start stop shift to P, then restart engine. The vehicle has never done this before, and thank goodness my wife did not have the kids in the car at the time. She was able to pull over safely only because she was on a small road with light traffic, and not at highway speed. Clearly, this put not only our vehicle at risk, but others as the brakes and steering became very hard to use when the engine just shut…
2010 FORD FUSION HYBRID
Filed Oct 20, 2026
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving, the ABS warning light remained illuminated, and the Service AdvanceTrac warning message remained displayed. In addition, when depressing the brake pedal to come to a complete stop, the brake pedal extended to the floor, resulting in an extended stopping distance. The contact engaged the parking brake to bring the vehicle to a stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the…
2016 FORD FUSION
Filed Oct 20, 2026
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was…
2016 FORD FUSION ENERGI
Filed Oct 20, 2026
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the message Beware of your Surroundings – Rear-view Camera is Inoperative was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
2014 FORD FUSION
Filed Oct 19, 2026
Ford Motor Company, a massive automotive manufacturer, sold a vehicle with a known, systemic defect that can cause a driver to suddenly lose power steering at highway speeds, while simultaneously disabling critical safety systems ABS and AdvanceTrac stability control. The vehicle's dashboard lights up like a Christmas tree, steering suddenly becomes incredibly heavy, and the safety nets designed to prevent a rollover or spin-out turn off at the exact same moment. Lives are absolutely being put…