NHTSA Data Explorer
Ford Flex
Data refreshed September 6, 2026
Select a model year to filter results to that year of the Ford Flex.
Complaints
1,906
Active records
Recalls
14
Active records
TSBs
164
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
1
Injuries
56
Crashes
64
Fires
11
Top reported issues — Ford Flex
Click a category to expand its values.
Operating state
Reporting mechanism
Driver assistance issue
Condition issue
Steering behavior
Access/entry issue
Engine behavior
Lighting behavior
Noise
Performance issue
Electrical issue
Starting behavior
Fluid issue
Safety restraint issue
Braking behavior
Infotainment behavior
Thermal issue
Vibration/harshness
Transmission/drivetrain behavior
Safety restraint behavior
Powering on/off behavior
Smell
HVAC behavior
Ride/handling behavior
Recent change
Communication/network issue
Wiper/washer behavior
Recent filings
The 10 most recent filings for each type.
2019 FORD FLEX
Filed Sep 3, 2026
My backup camera is not working all the time, sometimes it comes on but more than not it doesn’t work, I contacted a Dealer and they said there is no solution for this issue.
2019 FORD FLEX
Filed Sep 3, 2026
Getting on Interstate 35 at Bevington, Iowa and heard a noise at drivers side window and a piece of trim broke in 2 pieces, scared me and I pulled over on the Interstate to look and there was a piece hanging from some wires on drivers door
2016 FORD FLEX
Filed Sep 2, 2026
The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera displayed a blank or distorted image. The contact made several attempts to notify the dealer but was unsuccessful.…
2019 FORD FLEX
Filed Sep 2, 2026
The contact owns a 2019 Ford Flex. The contact stated that the rear-view camera was inoperable. While reversing in the driveway, the camera operated intermittently. The contact stated that it was difficult to reverse from a parking spot. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact called the local dealer ten times and was informed that parts were not yet available and that vehicle owners would be notified when the parts became…
2018 FORD FLEX
Filed Sep 1, 2026
Rear passenger door fails to latch properly. The door falls open on left turn.Warnings are unclear or non-existant
2019 FORD FLEX
Filed Aug 28, 2026
As with many other 2019 Flex owners, I brought my Ford Flex in for a state inspection and surprise surprise! I have to replace my toe link already! Failure after failure.
2016 FORD FLEX
Filed Aug 28, 2026
The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera displayed an inverted image. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
2018 FORD FLEX
Filed Aug 27, 2026
The contact owns a 2018 Ford Flex. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would appear blank and other times the camera not available warning message would display. The contact received notification of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was…
2019 FORD FLEX
Filed Aug 27, 2026
The contact owns a 2019 Ford Flex. The contact received notifications for NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to perform the recall repairs were not yet available. The contact experienced both failures. The contact stated that upon shifting into reverse, the rearview camera displayed a blank or distorted image, and the B-pillar trims detached. The dealer was contacted; however, the vehicle was not diagnosed or repaired because…
2015 FORD FLEX
Filed Aug 26, 2026
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black with the message Contact Dealer displayed. The contact stated that the home screen on the rear-view camera failed to turn on. The contact stated that on three occasions while in reverse(R), an individual was nearly struck by the vehicle. The vehicle was taken to a…