NHTSA Data Explorer

Ford Flex

Data refreshed May 30, 2026

Select a model year to filter results to that year of the Ford Flex.

Complaints

1,837

Active records

Recalls

14

Active records

TSBs

164

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

1

Injuries

56

Crashes

64

Fires

11

Top reported issues — Ford Flex

Click a category to expand its values.

Operating state

498

Reporting mechanism

430

Steering behavior

362

Condition issue

357

Driver assistance issue

337

Access/entry issue

216

Engine behavior

211

Lighting behavior

145

Noise

134

Performance issue

120

Electrical issue

98

Starting behavior

91

Fluid issue

80

Safety restraint issue

70

Braking behavior

69

Thermal issue

61

Infotainment behavior

58

Vibration/harshness

54

Transmission/drivetrain behavior

52

Powering on/off behavior

49

Safety restraint behavior

49

Smell

44

HVAC behavior

35

Ride/handling behavior

28

Recent change

8

Communication/network issue

6

Wiper/washer behavior

4

Recent filings

The 10 most recent filings for each type.

2018 FORD FLEX

Filed May 28, 2026


Wile driving 40 mph, the right rear tire locked up and I had to counter steer aggressively to avoid spinning out and hitting oncoming traffic. The car was flat bed delivered to Ford and they recommended the following repairs. Control Arm- Rear: rear suspension lateral links. The rear upper and lower control arms not only provide suspension travel but also secure the rear end to the vehicle. *Tires - 4: passenger rear inner sidewall damaged.

2019 FORD FLEX

Filed May 28, 2026


See attached document for complaint.

2018 FORD FLEX

Filed May 27, 2026


An antifreeze leak is very hard to locate because Ford’s design placed the water pump INside the engine rather than on the OUTside, which would be more the norm. If antifreeze leaks enough, it gets into the oil and the entire engine stands to be destroyed. Our heater quit blowing warm air recently and after intently searching we discovered that we had an antifreeze leak inside of our engine, and antifreeze was slowly leaking out through a weephole in the engine. The water pump had gone bad and…

2019 FORD FLEX

Filed May 22, 2026


The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure intermittently and a warning message…

2016 FORD FLEX

Filed May 22, 2026


The contact owns a 2016 Ford Flex. The contact received a recall notification, 25V695000 (Back Over Prevention) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall repair.

2019 FORD FLEX

Filed May 22, 2026


The contact owns a 2019 Ford Flex. The contact stated while reversing, the rear view camera screen displayed a blue screen. In addition, the error code indicated that the rear view camera display was unavailable. The failure occurred intermittently. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign…

2016 FORD FLEX

Filed May 21, 2026


The failed/malfunctioning components involve the rear backup camera system and related electronic driver assistance/safety systems in this 2016 Ford Flex, including the blind spot warning system and parking collision warning features. The condition is intermittent but ongoing and the vehicle is available for inspection upon request. The backup camera intermittently goes blank, freezes, displays improperly, or becomes unavailable while the vehicle is in reverse. At times, the blind spot warning…

2017 FORD FLEX

Filed May 21, 2026


The contact owns a 2017 Ford Flex. The contact stated while driving at an undisclosed speed, the driver's side B-Pillar Applique Trim detached and flew off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable. The contact received a recall notification, NHTSA Campaign Number: 25V732000 (Structure) however the parts were unavailable. The manufacturer was not made…

2018 FORD FLEX

Filed May 18, 2026


The contact owns a 2018 Ford Flex. The contact received a notification of NHTSA Campaign: 25V732000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front driver-side B-pillar trim with the Security Key pad had detached and almost struck nearby vehicles. The contact stated that she managed to pull over on the shoulder of the road; however, the vehicle independently locked, leaving the occupants on…

2019 FORD FLEX

Filed May 15, 2026


The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, parts to do the recall repairs were not yet available. The contact stated that while in reverse(R), the rearview camera image would intermittently display either a blank or distorted image. The dealer was contacted and an appointment was made to have the recall serviced. Upon return to the dealer, the contact was informed that…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 30, 2026. Refreshed nightly.