NHTSA Data Explorer

Ford Flex

Data refreshed September 6, 2026

Select a model year to filter results to that year of the Ford Flex.

Complaints

1,906

Active records

Recalls

14

Active records

TSBs

164

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

1

Injuries

56

Crashes

64

Fires

11

Top reported issues — Ford Flex

Click a category to expand its values.

Operating state

506

Reporting mechanism

432

Driver assistance issue

390

Condition issue

371

Steering behavior

363

Access/entry issue

218

Engine behavior

215

Lighting behavior

145

Noise

135

Performance issue

121

Electrical issue

98

Starting behavior

91

Fluid issue

82

Safety restraint issue

72

Braking behavior

69

Infotainment behavior

66

Thermal issue

62

Vibration/harshness

54

Transmission/drivetrain behavior

52

Safety restraint behavior

51

Powering on/off behavior

50

Smell

44

HVAC behavior

38

Ride/handling behavior

28

Recent change

8

Communication/network issue

6

Wiper/washer behavior

4

Recent filings

The 10 most recent filings for each type.

2019 FORD FLEX

Filed Sep 3, 2026


My backup camera is not working all the time, sometimes it comes on but more than not it doesn’t work, I contacted a Dealer and they said there is no solution for this issue.

2019 FORD FLEX

Filed Sep 3, 2026


Getting on Interstate 35 at Bevington, Iowa and heard a noise at drivers side window and a piece of trim broke in 2 pieces, scared me and I pulled over on the Interstate to look and there was a piece hanging from some wires on drivers door

2016 FORD FLEX

Filed Sep 2, 2026


The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera displayed a blank or distorted image. The contact made several attempts to notify the dealer but was unsuccessful.…

2019 FORD FLEX

Filed Sep 2, 2026


The contact owns a 2019 Ford Flex. The contact stated that the rear-view camera was inoperable. While reversing in the driveway, the camera operated intermittently. The contact stated that it was difficult to reverse from a parking spot. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact called the local dealer ten times and was informed that parts were not yet available and that vehicle owners would be notified when the parts became…

2018 FORD FLEX

Filed Sep 1, 2026


Rear passenger door fails to latch properly. The door falls open on left turn.Warnings are unclear or non-existant

2019 FORD FLEX

Filed Aug 28, 2026


As with many other 2019 Flex owners, I brought my Ford Flex in for a state inspection and surprise surprise! I have to replace my toe link already! Failure after failure.

2016 FORD FLEX

Filed Aug 28, 2026


The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera displayed an inverted image. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…

2018 FORD FLEX

Filed Aug 27, 2026


The contact owns a 2018 Ford Flex. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would appear blank and other times the camera not available warning message would display. The contact received notification of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was…

2019 FORD FLEX

Filed Aug 27, 2026


The contact owns a 2019 Ford Flex. The contact received notifications for NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to perform the recall repairs were not yet available. The contact experienced both failures. The contact stated that upon shifting into reverse, the rearview camera displayed a blank or distorted image, and the B-pillar trims detached. The dealer was contacted; however, the vehicle was not diagnosed or repaired because…

2015 FORD FLEX

Filed Aug 26, 2026


The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black with the message Contact Dealer displayed. The contact stated that the home screen on the rear-view camera failed to turn on. The contact stated that on three occasions while in reverse(R), an individual was nearly struck by the vehicle. The vehicle was taken to a…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated September 6, 2026. Refreshed nightly.