Ford F-550 Super Duty

The contact owns a 2017 Ford F-550. The contact stated that while driving, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to the dealer, who replaced the brake dust cover, but the sound persisted. The vehicle was taken to EarthRoamer (5073 Silver Peak Ave, Dacono, CO 80514), who replaced the suspension bushing and shock mount; however, the failure reoccurred. The vehicle was taken back to EarthRoamer, who determined that the frame was fractured and had the…

The complaint was filed on behalf of the contact's employer. The contact's employer owns a 2019 Ford F-550. The contact stated that while the driver was driving at an undisclosed speed, the vehicle was swerving from side to side. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The…

Parts Not Available Complaint: The contact owns a 2021 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL) however upon having the vehicle diagnosed by a local dealer where the following code was displayed P2291 The contact was advised that because of the code displayed that the remedy would not be performed. The vehicle was taken to a second dealer where the contact was advised that because the code had been wiped by the previous dealer that…

Regarding NHTSA Recall Number 05V017000; * Component: Speed control deactivation switch. Available for inspection. * Safety Risk: Spontaneous fire occurred on 07/20/2026 at apx 1am destroying the vehicle, damaging two other vehicles, and nearly burning down our home. *Problem Reproduced: Unknown * Component Inspected: Yes, by HOI claims adjuster. * Any warning lamps/ messages?: I had been dealing with a engine light about 1 year earlier that popped up again about 3 months ago. The codes…

The contact owns a 2020 Ford F-550. The contact stated that while the vehicle was parked, it was discovered that there was metal deposits inside the system causing the fuel pump failure. The contact associated the failure with NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The dealer was contacted but failed to retrieve the correct diagnostic trouble codes related to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was…

High pressure fuel pump failed damaging/ contaminating fuel system

The secondary fuel filter. There was a loud boom and the engine compartment caught on fire. Within 10 minutes the whole truck was engulfed in flames. The truck is completely burnt. The insurance company has inspected the vehicle. No warning lights on the console lit up, no prior symptoms or failure. All happened very suddenly.

Between August 5 and August 9, 2025 we purchased 46 Nebula brand 245/70R 19.5 16PR tires. We experienced a complete tire failure on one of our trucks while operating on the highway. Fortunately, our driver was able to safely steer the truck to the shoulder with minimal damage to the tow truck. Upon closer inspection of the tires we noticed 32 of the tires installed on our fleet began showing a seem all the way around the sidewall. It was the same seem location for all tires. The seem…

The contact owns a 2021 Ford F-550 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The local dealer was contacted several times for more than a year, and the contact was advised that the part was not yet available and that the manufacturer had paused the recall campaign. The contact called the manufacturer and was advised that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable…

I had my truck serviced, engine oil and fuel filters replaced, I picked up truck and while driving home, engine loss of power came on screen, truck then stalled, I observed smoke coming from under the hood, I exited vehicle to try and open hood, but flames were already present, I called 911 fire department came and put fire out. truck is a total loss. Fire Capt observed that fire seem to have started near the fuel filter housing, I was fortunate to escape the cab along with my dog, I have…