Ford C-Max

Backup camera does not work 50% of the time. Ford has a recall #25SA9 that is about a year old. Ford not provided any guidelines on when they will address the matter.

The contact owns a 2016 Ford C-Max. The contact stated that the rearview camera is malfunctioning, cuts out intermittently, and displays an error message stating that the camera is unavailable. The contact received a safety recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the replacement parts required to complete the repair are not yet available. The contact has reached out to the local dealer and notified the manufacturer of the failure, noting that…

Rear view camera recall was last year on October 2025 I am facing serious safety issues with the camera not working properly or sometimes entirely not at all the screen turns blue and does not display anything it’s very dangerous

The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera image was blank or black, and the image became permanently inverted. The dealer was contacted and informed the contact that there would be a cost for the diagnostic test. The contact stated that the manufacturer had exceeded a reasonable…

The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera displayed an upside-down image. The contact stated that while reversing, the vehicle crashed into an object, causing a dent to the driver’s side rear bumper. The local dealer was contacted. The contact stated that the…

The contact owned a 2015 Ford C-Max. The contact stated that upon accelerating from a complete stop at a traffic light, the vehicle ahead suddenly slammed on the brakes and was rear-ended by the contact's vehicle. The contact's forehead struck the steering wheel before the front driver's side air bag partially deployed, with smoke coming out of the air bag. The fire department responded to the scene, inspected the vehicle, and advised the contact to drive the vehicle. Upon turning off and…

The contact owns a 2016 Ford C-MAX. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that the failure was a persistent failure, and the rear-view camera displayed an upside-down image. The dealer was made aware of the failure. The vehicle was taken to the dealer, where the failure was associated with a recall. The vehicle was not repaired. The contact was informed that parts were not yet available. The contact received notification of…

See attached document for complaint

See attached document for complaint

The contact owns a 2015 Ford C-MAX. The contact stated that while seated inside the vehicle and attempting to start the vehicle, the rear-view camera displayed a blinking screen with the message “Camera not Available. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…