Dodge Ram 5500

The contact owns a 2009 Dodge Ram. The contact received notification of NHTSA Campaign Number: 13V038000 (POWER TRAIN); and the vehicle was taken to the local dealer to be inspected, and it was confirmed that the vehicle qualified for the buyback option under the recall. After contacting the dealer and manufacturer to initiate the buyback process, the recall process was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall resolution and…

The contact owns a 1996 Dodge Ram. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 97V068000 (Service Brakes, Hydraulic), 01V037000 (Vehicle Speed Control), and 00V135000 (Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not…

The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. was provided to the contact. The manufacturer was made aware of the failure and informed the contact that the vehicle is not…

The contact owns a 2005 Dodge Ram 1500. The contact stated that while her husband was driving 40 MPH, the vehicle abruptly came to a complete stop in the middle of the roadway. After a visual inspection, the driver observed that the draft shaft had become disconnected. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the rear axle pinion nut. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed…

The contact owns a 1994 Dodge Ram 2500. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 01V037000 (Vehicle Speed Control) and 99V214000 (Suspension); however, the parts to do the recall repairs were not yet available. The local dealer and a second dealer, Chrysler Dodge Jeep Ram (5401 I-30 Frontage Rd, Greenville, TX 75402), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…

The contact owns a 2007 Dodge Ram. The contact stated when refueling the vehicle, the fuel did not enter the fuel tank as intended, however, the fuel spilled out onto the ground. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was informed that the repair was not eligible for coverage under the warranty program SB-10056513-6651, which had a similar failure description. The failure mileage was…

The contact owns a 2007 Dodge Ram 2500. The vehicle was taken to a dealer for both an oil change and to have the vehicle serviced for NHTSA Campaign Number: 16V352000 (Air Bags). The contact was later informed that there was another recall on the vehicle for NHTSA Campaign Number: 08V641000 (Engine and Engine Cooling); however, the part for the repair was not available. An appointment was then made to bring the vehicle back to the dealer on a later date for service. A few days later while the…

The contact owns a 2009 Dodge Ram. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound. The contact stated that while inspecting the vehicle, the contact became aware that the rear fuel tank strap mounting bracket had detached. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rear fuel tank strap mounting bracket. The contact was informed that the rear fuel tank strap mounting bracket needed to be replaced. The…

The contact owns a 2004 Dodge Ram Quad Cab. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the recall was not completed. The manufacturer was not contacted. Parts distribution disconnect.

The contact owned a 2004 Dodge Ram. The contact stated that while her husband was driving at 30 MPH, another driver in an unknown truck ran a red light and crashed into the vehicle. The air bags did not deploy. The driver sustained injuries to his thigh; medical attention was provided, but he later succumbed to his injuries. A police report was filed. There was no reported fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired.…