Cadillac CT5

This vehicle is equipped with electronic door handles that are failing widely and prematurely. Essentially the button that actuates the cylinder to allow the door to open fails. This poses a safety risk as you're unable to open the door from the exterior in the event of an emergency. Imagine if you were in a collision that resulted in a fire and you needed to be able to retrieve a young child from the vehicle but the door won't open. This is a lawsuit waiting to happen. Manufacturer doesn't…

Vehicle Information Make: Cadillac Model: CT5 Model Year: 2025 VIN: [XXX] Odometer: 30905 Incident Information: Date of Incident: [XXX] Vehicle Speed: Approximately 54 mph Component Involved: Front Sunroof Glass Assembly Description of Safety Defect On [XXX], at approximately [XXX] hours, I was driving my 2025 Cadillac CT5 at approximately 54 mph when the front sunroof glass suddenly exploded without warning. The event was accompanied by an extremely loud explosive noise, which initially made…

Telematics module doesn’t work. Problematic with newer Cadillacs.

My car was hit from behind very hard and my head hit the steering wheel. The whole back was crushed and the airbagss did not deploy.

The Cadillac CT5 door handles are operated via a button instead of a typical pull style handle. The buttons fail regularly meaning you cannot open the specific door(s) where the button has failed. With small children in the car when this fails it poses a severe health and safety risk. There needs to be a recall issued for this well known and documented problem.

I am filing a formal safety complaint against General Motors (GM) regarding an unresolved transmission safety hazard on my 2021 Cadillac CT5 550T. This vehicle is included under NHTSA Campaign Number 25V148000 for an internal transmission control valve failure that can cause sudden, dangerous wheel lock-up while driving. My vehicle is currently experiencing an active, catastrophic failure of the transmission valve body. The vehicle has completely lost its reverse gear, shifts harshly, and…

I have experienced a serious and recurring safety issue with the door handles on my Cadillac CT5 vehicles. The exterior door handles have stopped working, preventing the doors from being opened normally. On one occasion, I was trying to get my child out of the back seat when the rear door handle failed and would not open. Because the child safety lock was engaged, my child was also unable to open the door from the inside. I had to climb through the vehicle and use another door to get my child…

I am filing an urgent consumer safety complaint against Bert Ogden Cadillac in [XXX] for a severe federal safety recall violation. My 2020 Cadillac CT5 is experiencing catastrophic transmission failure, including severe slipping and violent pulling during acceleration. This creates an immediate risk of sudden highway drive-wheel lock-up as warned under active GM Recall N242480630.On XXX, I brought the vehicle to Bert Ogden Cadillac and explicitly raised the transmission recall. The service…

The exterior door handles on my 2021 Cadillac CT5 have experienced the same intermittent failure. The handles initially work intermittently and then become unable to release the door. The button on the inside of the door handle doesn't respond when pushed and that is the only way to get in the car without rolling the windows down or using the emergency key. I've seen many other forum posts about this so it seems to be a widespread issue across other models with the same electric door opener…

Both front doors will no longer open from the outside. The button on the inside of the door handle doesn't respond when pushed and that is the only way to get in the car without rolling the windows down or using the emergency key. I've seen many other forum posts about this so it seems to be a pretty widespread issue across other models with the same electric door opener mechanism.