NHTSA Data Explorer

Smart

Data refreshed May 27, 2026

Complaints

406

Active records

Recalls

7

Active records

TSBs

86

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

1

Injuries

29

Crashes

25

Fires

52

Top reported issues — Smart

Click a category to expand its values.

Operating state

206

Condition issue

118

Transmission/drivetrain behavior

102

Thermal issue

77

Reporting mechanism

61

Safety restraint issue

57

Performance issue

42

Engine behavior

36

Safety restraint behavior

29

Noise

28

Fluid issue

21

HVAC behavior

19

Access/entry issue

11

Powering on/off behavior

11

Smell

11

Starting behavior

11

Braking behavior

10

Driver assistance issue

10

Steering behavior

10

Electrical issue

8

Electrified system issue

7

Infotainment behavior

6

Lighting behavior

5

Charging behavior

4

Ride/handling behavior

4

Vibration/harshness

4

Wiper/washer behavior

3

Recent change

2

Communication/network issue

1

Most-reported Smart models

Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.

Browse all Smart models

All Smart models with NHTSA records, listed alphabetically.

Fortwo

Recent filings

The 10 most recent filings for each type.

2017 SMART FORTWO

Filed Apr 8, 2026


The Power Electronics Control Unit (ECM), Part No. A453-900-72-11, and the DC-to-DC converter have both failed, rendering this all-electric vehicle completely inoperable. There is no backup propulsion system. The DC-to-DC converter powers safety-critical systems including lighting, turn signals, and hazard flashers — its failure could cause loss of safety-critical functions while driving. Total repair estimate is $20,560.43. The manufacturer Mercedes-Benz USA denied warranty coverage using a…

2016 SMART FORTWO

Filed Mar 9, 2026


I have had it for 6 years. And it has been in for repair, at least 7 times in those somewhere around one time per year. Sometimes twice. All for heating 3 times same piece not sure what to do but it always has to do with no heat to car or overheating my insurance through carmax bout to end gonna cost me alot to keep it even though I love the car seems like a massive problem that mercedes should do something about I've called and got tge run a round

2014 SMART FORTWO COUPE ELECTRIC

Filed Sep 1, 2025


Crash

Loss of most of the braking effectiveness, resulting in a collision. This vehicle had a Virginia State inspection performed the previous month and no brake failure dash lights were noted before the collision.

2009 SMART FORTWO

Filed Aug 22, 2025


The contact owns a 2009 Smart Fortwo. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power. The vehicle was turned off, the contact waited, and then restarted the vehicle, and the vehicle operated as needed. The failure had occurred several times while driving. The contact stated that while depressing the brake pedal, the vehicle failed to brake immediately and drifted to the left. The brake pedal was depressed to the floorboard for the vehicle to come…

2008 SMART FORTWO

Filed May 15, 2025


The 90 degree fittings(integral to the fuel pump) on top of the fuel pump cracked and leaks gasoline leading to a potential fire that could cause bodily injury for the driver and passenger. It is noticeable because of strong gasoline smell inside and outside of the car. There are many of the same complaints from Smart Car drivers in various forum.

2017 SMART FORTWO

Filed May 15, 2025


What component or system failed or malfunctioned, and is it available for inspection upon request? Driver Side front wheel / maybe steering rack / etc. makes loud grinding / rubbing sound when making turn only when the weather's hot and humid and when the car has been running for about 20 min How was your safety or the safety of others put at risk? Noise / rubbing / grinding sound comes from the driver side front wheels or Has the problem been reproduced or confirmed by a dealer or…

2015 SMART FORTWO

Filed Mar 26, 2025


Fire

Sunday 3/23 I was driving west on 225 heading towards work, all of a sudden the check engine light comes on and all kinds of other lights on the dash came on. I got pulled over and looked in the rear view mirror I seen flames. Quickly grabbed my stuff and got out of the car. The investigation at the time stated most of the heat was coming from the engine

2014 SMART FORTWO COUPE ELECTRIC

Filed Mar 18, 2025


My 2014 SMART FORTWO has a HV System Maintenance warning that should be included with 2014-2015 HV System recall that Mercedes has. However, My VIN is not coming up on the search. The HV System is causing the car to not charge correctly at charging stations and it is causing the system battery to drain. I don't know when the HV System light came on, but it started causing the vehicle to glitch about March 05, 2025. I have someone look at it in 2023... But it is still having HV System…

2014 SMART FORTWO COUPE ELECTRIC

Filed Mar 16, 2025


My SMART ForTwo Coupe 2014 has been having a High Voltage System Maintenance alert on the dashboard. I have sought service help from AAA and PepBoys, but everyone was saying the system battery is fine. When I moved to an apartment that doesn't have electric outlets, my ability to charge was stifled. When my HV battery went under 10%, the system battery shutdown and the HV battery went into reserve mode. I searched the internet and all over the U.S. SMART ForTwo 2014 is having this problem. It's…

2013 SMART FORTWO

Filed Dec 3, 2024


Seat belt anchor to vehicle on driver side of vehicle frayed and broke away with normal routine use.

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 27, 2026. Refreshed nightly.