Lexus SC400

Odometer Fraud. The contact purchased a 2002 Lexus SC430. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 110,000, and at the time of registration, it was discovered that the mileage was 220,000.

While driving home one day four warning lights lit up: VSC, VSC OFF, ABS & BRAKE, plus a very loud warning tone. I cautiously drove home thinking at any moment my brakes may not stop the car in time. I arrived at home & parked in the garage. I needed some time to think what I should do. I decided to move the car out of the garage. I started it up and began to back out, I applied the brakes to slow down but it did not. I quickly used the parking brake to stop it. The driveway is steep so I…

DEALER REFUSED TO MAKE REPAIRS IN ASHEVILLE AFTER MAKING APPOINTMENT TO REPAIR. THE CONSUMER STATED THAT THE DEALER ADVISED THE VEHICLE COULD NOT BE REPAIRED IN-STATE.

RECEIVED 3 LETTERS ON RECALL #K6FV-AAE. CALLED TAKATA, LEXUS CUSTOMER EXPERIENCE, AND THE CLOSEST LEXUS DEALERSHIP IN SANTA BARBARA. NOBODY IS FOLLOWING UP. I AM RUNNING A BUSINESS AND CAN ONLY TRAVEL OUT OF TOWN ON SATURDAY AND WILL LOSE AN ENTIRE DAY. NOBODY IS HELPING TO RESOLVE THIS SITUATION OR EVEN MAKE AN APPOINTMENT WITH LEXUS FOR MY OUT OF TOWN TRIP. NOT HONORING THE RECALL. REQUESTING THAT LEXUS BUY BACK THE DEFECTIVE CAR FOR $15000 AND THEY CAN FIX IT WHENEVER THEY GET AROUND TO…

TL* THE CONTACT OWNS A 2002 LEXUS SC. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE WAS HEARD WHEN THE STEERING WHEEL WAS TURNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. ALSO, WHEN DRIVING OVER A BUMP IN THE ROAD, THE FRONT SUSPENSION PULLED TO THE RIGHT. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. *DT CONSUMER REQUESTED ISSUE BE REMOVED FROM YOUR DATABASE.*JB

LEXUS HAS EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM AIRBAG RECALL REPLACEMENT

MY AIRBAG LIGHT STAYS ON

TL* THE CONTACT OWNED A 1993 LEXUS SC400. WHILE DRIVING AT A LOW RATE OF SPEED, THE CONTACT DEPRESSED THE BRAKE PEDAL AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED, WHICH SEVERELY BURNED THE CONTACT'S CHIN, LIPS, AND NECK. THE AIR BAG ALSO BURNED PARTS OF THE CONTACT'S CHEST AND TORSO AREA. THE CONTACT WAS TAKEN TO A LOCAL HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND DEEMED TOTALED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED…

THIS CAR HAS BEEN WRECKED, DUE TO THE AIRBAG, AND THE TITLE WAS HANDED OVER TO THE INSURANCE COMPANY AND THEY ISSUED US A CHECK FOR SETTLEMENT. THE CAR WAS CONSIDERED A TOTAL LOSS. WE NO LONGER OWN THIS CAR; HOWEVER, WE KEEP GETTING 3 OR 4 POSTCARDS EVERY MONTH NOTIFYING US OF THE RECALL. I HAVE MADE COUNTLESS PHONE CALLS TO GET OUR NAMES REMOVED FROM THE RECALL MAILING LIST, TO NO AVAIL. IT IS EMOTIONALLY DISTRESSING TO ME TO SEE THESE POSTCARDS ARRIVING, REMINDING ME OF THE AUTO ACCIDENT…

TWO WEEKS AGO A RED WARNING LIGHT APPEARED ON THE DASH SHOWING AN AIR BAG DEFICIENCY. THE CAR WAS TAKEN TO LEXUS OF WAYZATA FOR DIAGNOSTICS AND REMOVAL OF THE WARNING LIGHT. I LATER RECALLED THE BATTERY HAD DRAINED DUE TO A POOR CONNECTION ABOUT THE TIME THE LIGHT CAME ON. THAT WAS FIXED BUT THE LIGHT STAYED ON. LEXUS WANTED OVER $1600 TO OBTAIN A NEW AIR BAG SENSOR MODULE INCLUDING LABOR COSTS, BROKEN DOWN INTO PARTS COST $1150 AND LABOR $470. I FURNISHED THE USED SENSOR ON THE INTERNET…