NHTSA Data Explorer
Lexus RX500h
Data refreshed September 6, 2026
Select a model year to filter results to that year of the Lexus RX500h.
Complaints
1,281
Active records
Recalls
18
Active records
TSBs
964
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
1
Injuries
92
Crashes
144
Fires
14
Top reported issues — Lexus RX500h
Click a category to expand its values.
Operating state
Condition issue
Reporting mechanism
Braking behavior
Driver assistance issue
Fluid issue
Safety restraint issue
Performance issue
Engine behavior
Noise
Transmission/drivetrain behavior
Electrical issue
Electrified system issue
Thermal issue
Safety restraint behavior
Vibration/harshness
Access/entry issue
Steering behavior
Starting behavior
Infotainment behavior
Powering on/off behavior
Smell
Lighting behavior
Ride/handling behavior
Recent change
HVAC behavior
Wiper/washer behavior
Communication/network issue
Recent filings
The 10 most recent filings for each type.
2026 LEXUS RX
Filed Sep 1, 2026
2026 Lexus RX 350h Luxury AWD Hybrid. Component Affected: ELECTRICAL SYSTEM:12V BATTERY, DIGITAL/ELECTRONIC LOCKS I am experiencing a severe and persistent 12V parasitic battery drain on my 2026 Lexus RX 350h. The vehicle's auxiliary 12V battery drains completely to a dead state if left parked and unused for only two to three days. This is an ongoing manufacturing or software defect that prevents the auxiliary battery from maintaining an adequate charge, resulting in routine vehicle failure.…
2026 LEXUS RX
Filed Aug 27, 2026
The contact owns a 2026 Lexus RX 450h+. The contact stated that while occupying the vehicle, the battery lost power, causing the power door locks to fail to disengage and leaving the contact trapped inside the vehicle. Approximately 15 minutes later, the contact located the manual emergency release, unlocked the door, and exited the vehicle. The dealer was contacted and informed the contact of the manual emergency door release. The following day, the vehicle failed to start. The vehicle was…
2023 LEXUS RX
Filed Aug 26, 2026
Battery drains which locks car unexpectedly. No warning, even with car FOB inside car which creates a safety issue if child or someone is in the car. All doors lock and with no access to FOB cannot open the door with manual key. Also, safety issue if this happens at night or in a parking lot etc. Cannot open doors at all - There is obviously an issue with the battery draining after only a few days. Dealer solution - plug in a battery maintainer - problem if you are parking the car at an airport…
2024 LEXUS RX
Filed Aug 22, 2026
I have tried to get Stevenson Lexus in Lakewood Colorado to replace the head rests , they have not ever had the parts to complete the recall. I have been waiting for over a year. I called Lexus headquarters in Texas and was told that there is a remedy but Stevenson Lexus has never offered that to me.
2020 LEXUS RX
Filed Aug 21, 2026
Timing cover oil leak
2023 LEXUS RX
Filed Aug 21, 2026
The vehicle exhibits a severe, load-based mechanical transmission whine strictly during active acceleration. The pitch of the whining sound rises and falls in direct proportion to the engine's RPMs. This vehicle utilizes the Toyota/Lexus 8-speed automatic transmission architecture, which has a well-documented manufacturing flaw involving internal bearing wear, gear misalignment, and fluid starvation.This mechanical defect poses an immediate and severe safety hazard. The continuous internal wear…
2018 LEXUS RX
Filed Aug 20, 2026
On XXX, our 2018 Lexus RX 350L was involved in a high-speed collision in [XXX]. The vehicle struck a Jersey/concrete barrier with the left front of the vehicle. The collision caused extensive damage to the left-front corner of the vehicle. The left-front wheel and suspension were severely displaced, with substantial damage extending through the left-front body structure toward the driver's door area. The vehicle was subsequently declared a total loss by the insurance company. Despite the…
2023 LEXUS RX
Filed Aug 19, 2026
The contact owns a 2023 Lexus RX 500h. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally and stalled. The contact stated that several unknown warning lights were illuminated during the failure. The failure was a recurring failure. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure, and the vehicle was not repaired. The manufacturer was made aware of the failure, and an engineer was sent to inspect the…
2019 LEXUS RX
Filed Aug 19, 2026
Brake actuator makes a shriek when I engage the pedal. Problem is ongoing and applies to 2015-2019 Lexus RX450 Hybrid models. Problem is getting worse, and I am afraid of brake failure. Lexus has been repairing this problem, gratis, for owners under their Customer Support Program 23LE04. I contacted Lexus and was told that Hawaii-based Lexus Vehicles are part of the Japan Dealer Network and to contact them. I made an appointment and the car was inspected on April 16, 2026. The outcome was that…
2023 LEXUS RX
Filed Aug 19, 2026
The contact owns a 2023 Lexus RX 500h. The contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle stopped independently. The contact stated that several unknown warning lights were illuminated and the message to “See the Dealer” was displayed. The vehicle was towed to the dealer; however, the failure was not duplicated. The failure reoccurred. The failure was a persistent failure. The dealer was made aware of the failure. The vehicle was…