NHTSA Data Explorer
Lexus NX250
Data refreshed October 26, 2026
Select a model year to filter results to that year of the Lexus NX250.
Complaints
108
Active records
Recalls
10
Active records
TSBs
211
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
10
Crashes
18
Fires
2
Top reported issues — Lexus NX250
Click a category to expand its values.
Condition issue
Operating state
Access/entry issue
Electrical issue
Driver assistance issue
Reporting mechanism
Braking behavior
Vibration/harshness
Infotainment behavior
Noise
Starting behavior
Transmission/drivetrain behavior
Communication/network issue
Safety restraint issue
Lighting behavior
Performance issue
Powering on/off behavior
Recent change
Safety restraint behavior
Smell
Steering behavior
Thermal issue
Wiper/washer behavior
Engine behavior
Fluid issue
Recent filings
The 10 most recent filings for each type.
2022 LEXUS NX
Filed Oct 13, 2026
my vehicle was boought back under the California lemon lawyer today. It had repeated electrical failures in which the 12 V battery would fail. Lexus was never able to find out why but one occasion I could not exit the vehicle through the driver front door because the electrical and the backup mechanical did not work I exited thru the backseat. I reported this to lexus. Lexus has a responsibility to be sure people can safely exit their vehicle in an electrical failure.
2023 LEXUS NX
Filed Oct 10, 2026
I was traveling on I-35 in heavy stop & go traffic, in an area under heavy construction where no shoulder was accessible, when the 18-wheeler in front applied their brakes consistent with the flow of traffic. I applied the brakes, but nothing happened causing me to roll forward and hit the back of the 18-wheeler. After impact, I placed the vehicle in park, & it was not until I pressed park that I believe the brakes became re-engaged. Once out of heavy traffic & safe to do so, I exited the…
2023 LEXUS NX
Filed Oct 2, 2026
There are no warning indicators whatsoever for this problem. I’m extremely concerned about an issue with my Lexus 2023 NXH 350. And I’m not the only one! A lot of these cars are experiencing something called “dead pedal” which is when the hybrid system and the gas system don’t know what gear to put the car into… so it doesn’t put you in any gear until it figures it out. It’s an electronics issue. I have had this issue since purchasing the car. I’ve reported this problem every single time…
2025 LEXUS NX
Filed Sep 22, 2026
While sitting stopped near a highway entrance, the panoramic sunroof of the vehicle spontaneously exploded with a loud popping sound. Glass pieces rained down the outside of the car (the interior cover was closed). After exploding, the panoramic sunroof had deep large cracks throughout the glass remaining in the middle. The edges of the glass were shattered and the pieces of glass were falling from the edges. The vehicle is currently being inspected by Lexus. There were no warning signs.…
2024 LEXUS NX
Filed Sep 17, 2026
The dashboard screen went completely black. All gauges and meters are digital, so there was no information supplied (no gas gauge, no speedometer, etc). The heads up display that normally displays speed also was no longer functioning. When I brought the car to the dealer, the intake person said “another one!” This implies to me that this is a recurring issue.
2024 LEXUS NX
Filed Sep 16, 2026
The driver's side door on my 2024 Lexus NX 350h has completely seized and will not open from either the inside or the outside. The vehicle is equipped with the electronic e-Latch system. Even the emergency mechanical override fails to release the latch. This is a severe, life-threatening safety hazard. In the event of an accident, fire or emergency, I would be trapped inside the vehicle with no way to exit from the driver's seat. An authorized dealership (Lexus of Tustin) has kept the vehicle…
2023 LEXUS NX
Filed Sep 15, 2026
The contact owns a 2023 Lexus NX 350. The contact stated that while driving at various speeds or while idling, the transmission independedntly shifted into park (P), and the vehicle failed to move forward. The contact applied excessive pressure to the accelerator pedal while depressing the parking brake to unlock the transmission, allowing the vehicle to shift into drive (D). The vehicle was taken to the dealer, where a software update was performed; however, the failure persisted. The failure…
2024 LEXUS NX
Filed Sep 11, 2026
The contact owns a 2024 Lexus NX 450H. The contact stated that while driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that the vehicle was uncontrollable. The brake pedal was depressed; however, the vehicle failed to stop as intended, and the vehicle crashed through the garage at the residence. The vehicle then crashed through the garage door, drove across the backyard, and into the neighbor's residence before stopping. The contact stated that the failure had occurred…
2024 LEXUS NX
Filed Sep 8, 2026
DOOR LOCK SYSTEM FAILURE - LOCKOUT AND ENTRAPMENT HAZARD. In late xxx, during a single sub-zero weather event in the [XXX] area, the door lock system on this 2024 Lexus NX 450h+ failed on two separate occasions within the same week. On both occasions the vehicle could not be unlocked or entered by any means available to the owner (smart key fob, digital key, remote unlock) and we were locked out in sub-zero temperatures. Lexus Roadside Assistance was dispatched both times and each time took…
2022 LEXUS NX
Filed Aug 28, 2026
I am happy to have anyone come look at my vehicle for inspection. My passenger headlight daytime running light LEDs have changed color and are failing in this sealed unit. I have spoken with a service technician at a body shop, and had my insurance company inspect my headlight as they all believe it is faulty. The daytime running element is a completely off-white yellowed color, while it should only be cool white LED color. This completely varied color impacts the performance and visibility of…