NHTSA Data Explorer
Lexus IS500
Data refreshed October 26, 2026
Select a model year to filter results to that year of the Lexus IS500.
Complaints
11
Active records
Recalls
1
Active records
TSBs
90
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
1
Crashes
0
Fires
0
Top reported issues — Lexus IS500
Click a category to expand its values.
Condition issue
Operating state
Engine behavior
Infotainment behavior
Performance issue
Reporting mechanism
Smell
Starting behavior
Transmission/drivetrain behavior
Recent filings
The 10 most recent filings for each type.
2023 LEXUS IS
Filed Aug 26, 2026
I am reporting recurring infotainment, display, audio, and related electrical malfunctions with my vehicle that have continued despite multiple visits and repair attempts by an authorized Lexus dealership. The problems began when the vehicle was relatively new and have continued intermittently. While driving, the vehicle's audio system can suddenly cut out completely at different volume levels and without warning. When this occurs, normal audio functions are lost and the system generally does…
2023 LEXUS IS
Filed Jul 31, 2026
I am reporting a severe, unresolved safety hazard involving my 2023 Lexus IS350]. The vehicle is continuously flashing 'Braking System Malfunction,' 'Crash Light,' and 'Engine Light' alerts on the dashboard. This is the second major acceleration and braking system failure since purchasing the vehicle brand new.The authorized dealership, Meade Lexus, has repeatedly failed to properly diagnose or repair this critical braking issue over a 7-month period. On multiple service visits, the dealership…
2023 LEXUS IS
Filed Feb 13, 2026
I am reporting a recurring front bumper cracking and separation issue on my Lexus IS 500. A crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. The crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-related rather than impact-related. There is a known Lexus Technical Service Bulletin addressing front bumper sag and improper retention on this model. Multiple other Lexus IS 500 owners have reported…
2025 LEXUS IS
Filed Sep 17, 2025
The contact owns a 2025 Lexus IS-350. The contact stated that the vehicle was purchased brand new. The contact stated that within four days of driving the vehicle, the contact started to experience health and safety issues that persisted throughout the time the vehicle was driven, and the contact noticed an abnormal odor coming from the vehicle. The contact experienced extremely swollen abdomen causing severe digestive distress, constipation, diarrhea and loss of appetite. The contact…
2022 LEXUS IS
Filed Sep 18, 2024
The contact owns a 2022 Lexus IS350. The contact stated that while taking the vehicle for the 6-month inspection, the contact was informed that the tires were completely worn and needed to be replaced. The dealer informed the contact that the tires needed to be replaced. The contact contacted the tire manufacturer Bridgestone Tires and was informed that the suspension bushings were too soft and needed to be replaced. The tires were not replaced. The manufacturer was informed of the failure and…
2022 LEXUS IS
Filed Mar 3, 2024
Sudden engine stalling in the middle of a highway with extremely heavy traffic and stopped in the center lane. Needs to wait inside the car with a passenger in a very scary, tense situation and exposed to serious accident, until a towing arrive for about 1.5 hrs later. The car was towed to the dealer. Since I was in the middle of a highway, I wasn’t able to exit the car to verify the car. But, the engine stalling was compatible with fuel delivery starvation. The fuel tank was full. The starter…
2023 LEXUS IS
Filed Feb 8, 2024
The contact owns a 2023 Lexus IS350. The contact stated that while driving at an undisclosed speed, the moon roof suddenly shattered, raining glass into the interior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 11,000.
2024 LEXUS IS
Filed Jan 31, 2024
The contact owns a 2024 Lexus IS500. The contact stated while driving approximately 65 MPH, the front driver’s side glass window suddenly started to honeycomb before exploding outward. The contact stated that during the failure, his wife was seated in the front passenger’s side seat. No injuries were reported. Additionally, no objects had impacted the driver’s side window to cause the failure. The local dealer and manufacturer were notified of the failure. The failure mileage was 461.
2022 LEXUS IS
Filed Dec 20, 2023
The vehicle stalled while driving. I pulled over because as I press on the gas the car wouldn’t accelerate in speed . I turned the vehicle off and tried to start the car but it wouldn’t start . I was stranded on side the road for 4 hours to get a tow truck tow the vehicle to the Lexus dealer. No warning signs or indicators. Believe to the the fuel pump being bad and causing the issue.
2022 LEXUS IS
Filed Aug 30, 2023
There has been a reported issue on the driver side with the bumper separating issue and ive had it replaced same issue and so has my buddy and im hearing that a recall should be coming in regards to fixing this issue. If you guys can figure out this problem im sure all of IS500 car owners would really appreciate it. The car cost too much to have this bumper separation issue. Thank you.