Lexus GX470

On XXX I brought the vehicle to Tri-County and advised them that the vehicle was shifting roughly when coming to a complete stop or when slowing down to take a turn and beginning to accelerate. The dealership acknowledged the issue and advised that they were waiting for a software update. On XXX, I brought the vehicle to Tri-County Lexus about rough transmission jerking and rough idling shake while the vehicle idles. Lexus performed a software update which was performed under TSB L-SB-0042-25;…

The contact owns a 2017 Lexus GX. The contact stated that upon starting the vehicle, the center console repeatedly restarted and displayed a blank screen. The vehicle was taken to a dealer, where it was diagnosed, but no failure was found. Additionally, while driving at 10 MPH, the vehicle experienced a total loss of motive power. No warning lights illuminated. After multiple attempts, the vehicle was restarted and driven normally. The dealer was not notified of the power loss failure, and the…

There is a significant squeal when braking at low speed in both forward and reverse. I am unsure whether this is a safety issue or not, but there is evidence online that other owners are experiencing the same issue.

This issue began after I brought unrepaired recall concerns to the dealership’s General Manager and was told I would need to sign an NDA and failed to provide the recall part numbers as agreed. When I received my vehicle back, I immediately noticed physical changes to my instrument panel. I then reviewed four years of photos and videos stored on my original devices and discovered approximately twenty date‑stamped images showing drill holes, pry marks, tool damage, and components of the…

The back up camera would go black when reversing, creating a dangerous situation. It’s a known issue with the GX 460 model that when the radio gets corrupted and the infotainment screen goes black it will cause the back up camera to not function properly! I reached out to Lexus and they confirmed the issue is a bad logic (mother ) board that causes this and since it’s out of warranty they will not honor the repair or replacement of this highly dangerous situation. Your assistance is much…

In 2018 shottenkirk desert lexus marked two recalls as completed but also simultaneously typed in a note saying customer declined worked and is out of town The original part number and quantity fields are left blank. The dealership was paid for these items. I do not have anywhere in the vehicle history after that date showing any recalls were addressed. The recalls are the airbag which is a safety hazard for exploding shrapnel., and for the instrumental panel. Both were paid to dealer but both…

Sunroof tempered glass spontaneous explosion. Loud explosion startled me and my wife, good thing the sliding roof cover was closed otherwise small pieces of sharp glasses will hit us on our head, face and shoulders. Lexus of Oakland denied any product defect and blaming a foreign magnetic object hit the sunroof. I was only driving 20 mph in a residential neighborhood and no cars in front of me when the sunroof exploded. No warning lamp or symptoms prior to the incident. My wife and I were…

Subject: Urgent Safety Concern – Driver Seatbelt Malfunction I am writing to formally report a serious safety concern regarding the driver-side seatbelt in my vehicle. The seatbelt does not retract properly and frequently becomes caught in the door. In addition, the retractor fails to pull the seatbelt back completely, leaving slack in the belt. More concerning, there have been multiple instances where the seatbelt did not properly engage or lock when braking was applied, even though it was…

The GX 550 has many people online complaining about the windshields cracking from the bottom for no reason. The crack is getting worse and close to line of sight. This is happening without something striking it.

My engine failed as I was driving down the highway at high speed. I was thankfully able to move over lanes and park safely on side of the rode before it came to a complete stop. It never turned back on. Lexus had to send a tow truck to pick it up and has been @ Dealership in Lubbock tx since 3/9/26