NHTSA Data Explorer

Kia Sorento

Data refreshed July 24, 2026

Select a model year to filter results to that year of the Kia Sorento.

Complaints

10,185

Active records

Recalls

45

Active records

TSBs

935

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

9

Injuries

364

Crashes

305

Fires

410

Top reported issues — Kia Sorento

Click a category to expand its values.

Condition issue

3,366

Operating state

3,199

Reporting mechanism

2,185

Engine behavior

1,855

Performance issue

1,543

Noise

1,417

Fluid issue

1,416

Lighting behavior

994

Thermal issue

983

Safety restraint issue

857

Transmission/drivetrain behavior

731

Driver assistance issue

637

Access/entry issue

628

Steering behavior

602

Vibration/harshness

529

Electrical issue

517

Braking behavior

364

Starting behavior

305

Smell

246

Powering on/off behavior

223

Safety restraint behavior

168

Infotainment behavior

133

Ride/handling behavior

112

Recent change

110

HVAC behavior

81

Electrified system issue

53

Wiper/washer behavior

28

Communication/network issue

8

Charging behavior

1

Recent filings

The 10 most recent filings for each type.

2022 KIA SORENTO

Filed Jul 21, 2026


The electric oil pump circuit board for the transmission failed, causing motive power loss. The vehicle is currently located at Ourisman Chantilly Kia and is available for inspection. Safety was compromised due to sudden loss of drive power while operating on public roads, creating a severe crash hazard. The failure was diagnosed and confirmed by Ourisman Chantilly Kia service department, which retrieved active Diagnostic Trouble Code P1C2D03. The vehicle was inspected by the Kia dealership…

2023 KIA SORENTO

Filed Jul 21, 2026


I have a 2023 Kia Sorento with approx 60k, purchased new from New Pot Richey Kia. Approx 7 days ago, while driving home from dropping my son at school, my transmission system error warning came on as well as my check engine light. My RPM'S would increased without corresponding acceleration, which meant my transmission, was slipping. I was also experiencing jerking during shifting. In addition to that, my car would hesitate before moving. And I would also experience a slight vibrations at low…

2021 KIA SORENTO

Filed Jul 21, 2026


I am filing this complaint regarding my 2021 Kia Sorento, which has suffered a transmission failure. The transmission slips, shifts harshly, hesitates during acceleration, loses power unexpectedly, and has become unsafe to drive. This defect has put my safety and the safety of others at risk. On several occasions the vehicle failed to respond properly when accelerating, including while entering highways and driving in traffic. The hesitation and sudden loss of power created fear and anxiety…

2023 KIA SORENTO

Filed Jul 21, 2026


The panoramic sunroof on my 2023 Kia Sorento intermittently fails to close. When commanded to close, the glass travels most of the way, then stops or reverses before reaching the fully closed position. It frequently takes many repeated attempts. In some cases the panel will not seat at all until the vehicle is driven over rough pavement, and the resulting vibration allows it to complete closure. The malfunction is accompanied by a loud grinding or scraping noise from the roof assembly during…

2021 KIA SORENTO

Filed Jul 20, 2026


The vehicle experienced a sudden and dangerous loss of motive power while driving due to a failure of the 8-speed dual-clutch transmission's (DCT) high-pressure electric oil pump causing loss of shifting and dropping to lower gears at a very high rpm and slowing the car almost instantly creating a hazard for a crash with following vehicles. ​This vehicle was previously serviced under Kia Safety Recall Campaign SC250 (NHTSA ID: 22V-760). However, the initial recall remedy failed to permanently…

2019 KIA SORENTO

Filed Jul 20, 2026


Fire

Spontaneous fire under hood. Nothing was malfunctuoing, no warning lights. All fluids were good, no temp issues. Parked to to run inside to use rr, was paged and came out car is on fire

2016 KIA SORENTO

Filed Jul 19, 2026


I recently took my 2016 Kia Sorento L to the Kia dealership for the Emissions update recall. The next day when I started it up and put it in drive, it started jerking hard when I was trying to speed up (going from first to second gear). I had to stop and then slowly push the gas so it wouldn't jerk so hard, then it finally switched gears and was smooth. Ever since it's happening only at the first cold start up of the day, and have sluggish acceleration throughtout the day. No lights on or…

2016 KIA SORENTO

Filed Jul 19, 2026


I have a 2016 kia sorento I was having a problem with the shifter it would not go into park and had to use the shift override button I contacted the dealer there was an active recall they refused to repair or replace the shifter because it was inspected by the dealer in 2022 and as far as they where concerned that satisfied the recall The recall is still valid, and does not have close date how can they refuse to repair . It is still a safety issue

2019 KIA SORENTO

Filed Jul 17, 2026


My rear backup camera stopped working this year it's either a black screen or blinking screen no video will play. When I first started the video was foggy like moisture was in the camera and now it shows nothing. Other Kia sorento's my same model year have had a recall for the backup camera but mine is not on the recall list for some reason.

2025 KIA SORENTO HYBRID

Filed Jul 17, 2026


The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the vehicle lost automotive power and failed to exceed 30 MPH. The contact pulled over to the side of the road to avoid other vehicles. No warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated July 24, 2026. Refreshed nightly.