Our Story
We've been helping DIY mechanics and repair shops get the repair info they need for over 20 years.
Over two decades serving the industry, and we're just getting started.
- The journey begins
In 2003, a repair shop manager invents software that helps people repair vehicles. Slowly, the hobby becomes a business. He eventually leaves the shop to focus on it full-time.
- A new chapter
In 2009, the software moves to the cloud. The website is born, providing online auto repair manuals at a fair price. It's branded as RepairSurge (now styled as “Repair Surge”).
- A time of growth
By listening to users and delivering maximum value, the business grows. In 2012, RepairSurge LLC is formed, and continues to operate the brand today.
- More data, more vehicles
Through industry-leading data partnerships, coverage grows to include more vehicles with in-depth service and repair information.
- Always improving
Faster, more accurate, and easier to use. The product evolves. In 2024, the brand is restyled to “Repair Surge”.
- Fast-forward to today
Repair Surge provides a wide selection of online auto repair manuals. The information is officially licensed and factory-approved. We're committed to providing the best possible value to DIY mechanics and professional repair shops.
Our Mission
To meet the service and repair information needs of DIY mechanics and professional repair shops.Our core values are fairness, honesty, and hard work. We aim to solve real problems for real people.
Back in 2003, our Founder wrote the first lines of code that eventually became Repair Surge. It happened just down the road from a Michigan auto plant.
Today, we still have just one priority. To deliver maximum value to anyone who fixes vehicles. We like to keep things simple that way.
Frequently Asked Questions
Is Repair Surge the same as RepairSurge?
Yes, Repair Surge is the same product that was formerly known as RepairSurge. We changed our brand styling to “Repair Surge” (two words) in 2024.
How are Repair Surge manuals made?
The information in Repair Surge manuals is factory-approved and sourced through data partnerships (e.g., MOTOR Information Systems) and auto manufacturers (e.g., Toyota). The cloud-based Repair Surge platform enables you to select your specific vehicle and get access to the information you need, any time, on any device.
Is Repair Surge involved in industry groups?
Yes, we're proud to be a member of both the Autocare Association and the Equipment and Tool Institute, two highly respected automotive industry groups. We're also a BBB Accredited Business.
Approved online manuals vs. PDFs and other downloads
With Repair Surge, you always get officially licensed information. What does that mean? It means we have permission to provide the information in our manuals. We receive it through factory-approved channels and incorporate it into our product.
It also means you get the correct, updated information, including procedures, service bulletins, parts, and more.
PDFs and other downloads may have missing information, questionable licensing, and difficult to install software. If you want an officially licensed manual with factory-approved information, choose Repair Surge.
How does Repair Surge handle cancellations and returns?
Repair Surge has a cancellations and returns policy that's fair and transparent. You can cancel a recurring subscription anytime. If there's ever a problem, we'll proactively work to resolve it, including a full refund if necessary.